Aichen Grace Guo
Product Designer at C3 AI- Claim this Profile
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English Native or bilingual proficiency
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Madarin Chinese Native or bilingual proficiency
Topline Score
Bio
Tianyi X.
Working closely with Grace on a daily basis, I was so amazed to see how fast she grow. She is humble, eager to learn and takes feedbacks extremely well. Not only she dived right into the projects on her first week and made great contributions, she was also actively looking for feedbacks and design critiques on her works. Grace is also so supportive as she always offer helps on the projects with challenging deadlines. I will always be more than happy to work with Grace again in the future.
Michael Lowell
Aichen is cool, collected, and fearless. I had the pleasure of mentoring Aichen through her 10 week internship with Verizon's Customer Experience Design org. She was tasked with an open-ended challenge of finding opportunities for Augmented Reality within a post-pandemic society. The resulting product concept, Node, is a thoughtful and inspiring project that uses Augmented Reality and mobile computing to connect people to real-world changes proposed within their local communities and outdoor spaces. Over the course of this project, Aichen demonstrated an unwaivering focus that allowed her to clearly present her work, and quickly adapt to the feedback of teammates and managers. She was a crucial backbone for the team who gave less experienced teammates opportunities to grow, took the initiative to collaborate on and own tasks, while also challenging herself to dive into new tools and methods as well. Any team that Aichen chooses to join will be lucky to have her.
Tianyi X.
Working closely with Grace on a daily basis, I was so amazed to see how fast she grow. She is humble, eager to learn and takes feedbacks extremely well. Not only she dived right into the projects on her first week and made great contributions, she was also actively looking for feedbacks and design critiques on her works. Grace is also so supportive as she always offer helps on the projects with challenging deadlines. I will always be more than happy to work with Grace again in the future.
Michael Lowell
Aichen is cool, collected, and fearless. I had the pleasure of mentoring Aichen through her 10 week internship with Verizon's Customer Experience Design org. She was tasked with an open-ended challenge of finding opportunities for Augmented Reality within a post-pandemic society. The resulting product concept, Node, is a thoughtful and inspiring project that uses Augmented Reality and mobile computing to connect people to real-world changes proposed within their local communities and outdoor spaces. Over the course of this project, Aichen demonstrated an unwaivering focus that allowed her to clearly present her work, and quickly adapt to the feedback of teammates and managers. She was a crucial backbone for the team who gave less experienced teammates opportunities to grow, took the initiative to collaborate on and own tasks, while also challenging herself to dive into new tools and methods as well. Any team that Aichen chooses to join will be lucky to have her.
Tianyi X.
Working closely with Grace on a daily basis, I was so amazed to see how fast she grow. She is humble, eager to learn and takes feedbacks extremely well. Not only she dived right into the projects on her first week and made great contributions, she was also actively looking for feedbacks and design critiques on her works. Grace is also so supportive as she always offer helps on the projects with challenging deadlines. I will always be more than happy to work with Grace again in the future.
Michael Lowell
Aichen is cool, collected, and fearless. I had the pleasure of mentoring Aichen through her 10 week internship with Verizon's Customer Experience Design org. She was tasked with an open-ended challenge of finding opportunities for Augmented Reality within a post-pandemic society. The resulting product concept, Node, is a thoughtful and inspiring project that uses Augmented Reality and mobile computing to connect people to real-world changes proposed within their local communities and outdoor spaces. Over the course of this project, Aichen demonstrated an unwaivering focus that allowed her to clearly present her work, and quickly adapt to the feedback of teammates and managers. She was a crucial backbone for the team who gave less experienced teammates opportunities to grow, took the initiative to collaborate on and own tasks, while also challenging herself to dive into new tools and methods as well. Any team that Aichen chooses to join will be lucky to have her.
Tianyi X.
Working closely with Grace on a daily basis, I was so amazed to see how fast she grow. She is humble, eager to learn and takes feedbacks extremely well. Not only she dived right into the projects on her first week and made great contributions, she was also actively looking for feedbacks and design critiques on her works. Grace is also so supportive as she always offer helps on the projects with challenging deadlines. I will always be more than happy to work with Grace again in the future.
Michael Lowell
Aichen is cool, collected, and fearless. I had the pleasure of mentoring Aichen through her 10 week internship with Verizon's Customer Experience Design org. She was tasked with an open-ended challenge of finding opportunities for Augmented Reality within a post-pandemic society. The resulting product concept, Node, is a thoughtful and inspiring project that uses Augmented Reality and mobile computing to connect people to real-world changes proposed within their local communities and outdoor spaces. Over the course of this project, Aichen demonstrated an unwaivering focus that allowed her to clearly present her work, and quickly adapt to the feedback of teammates and managers. She was a crucial backbone for the team who gave less experienced teammates opportunities to grow, took the initiative to collaborate on and own tasks, while also challenging herself to dive into new tools and methods as well. Any team that Aichen chooses to join will be lucky to have her.
Credentials
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Introduction to CSS3
CourseraAug, 2020- Nov, 2024 -
Introduction to HTML5
Coursera, University of MichiganJul, 2020- Nov, 2024 -
Applied Jewelry Professional
GIA (Gemological Institute of America)Jan, 2019- Nov, 2024 -
UserTesting Partnered Course
UserTesting
Experience
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C3 AI
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United States
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Software Development
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100 - 200 Employee
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Product Designer
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Jan 2022 - Present
Leading and designing AI-empowered high-quality user experience for C3 AI CRM (Customer Relationship Management) and C3 Generative AI (a natural language interface for rapid access to information and insights) Leading and designing AI-empowered high-quality user experience for C3 AI CRM (Customer Relationship Management) and C3 Generative AI (a natural language interface for rapid access to information and insights)
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Otsuka Pharmaceutical Companies (U.S.)
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Pharmaceutical Manufacturing
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700 & Above Employee
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Product Designer
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Oct 2021 - Dec 2021
• Design macro and micro-interactions that make up digital and physical experiences for digital medicine; define product life cycles, ecosystems, journeys that together represent the patient experience; • Research digital medicine and pharmaceuticals markets, trends, competitors to devise strategy; identify and develop stakeholder personas and use cases; • Lead work sessions, workshops, usability testing, and field studies. • Design macro and micro-interactions that make up digital and physical experiences for digital medicine; define product life cycles, ecosystems, journeys that together represent the patient experience; • Research digital medicine and pharmaceuticals markets, trends, competitors to devise strategy; identify and develop stakeholder personas and use cases; • Lead work sessions, workshops, usability testing, and field studies.
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Center for Digital Experiences at Pratt Institute
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United States
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Higher Education
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1 - 100 Employee
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User Experience Consultant
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Sep 2020 - Dec 2021
A UX design and research consultancy created by the School of Information at Pratt Institute. Collaborated in smalls teams on UX research and design projects to improve the digital experience of clients' products. • Revamped the web experiences for the client Variable West, the first web platform listing West Coast art events, using qualitative and quantitative research methods including interviews, questionnaires, card sorting, tree testing, and moderated user tests. Leveraged research insights to design a new site through the use of personas, storyboards, wireframes, prototypes, and enhanced information architecture. • Managed eye-tracking tests for the Met, one of the world's largest and finest art museums, to discover how people are interacting with the site and to provide recommendations. • Conducted moderated user testing for the client Mission Electric, an environmental non-profit focused on electric vehicles, to find out usability problems on their website and provide potential solutions. The client was impressed and put solutions into use. • Evaluated the News@Pratt website using a combination of Google Analytics & HotJar; recommendations for the site’s interaction performance were implemented by the client.
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Verizon
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Experience Design Intern
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Jun 2021 - Aug 2021
· Prototyped an augmented reality experience using 5G to bridge the communication gap between urban planners and community residents in a team of five led by a PM; · Conducted user interviews in collaboration with the research team to understand pain points and synthesized findings using affinity mapping, personas, user journeys to determine opportunities for 5G technologies in community planning; · Produced wireframes, screen flows, high-fidelity UI prototypes with interaction design; contributed to storyboarding, video script, visual design, and decking; · Presented to 100+ key stakeholders including the CMO, received a high-performance rating.
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FHL Vive Center for Enhanced Reality
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United States
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Education Administration Programs
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1 - 100 Employee
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User Experience Researcher
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Feb 2020 - Jan 2021
· Co-authored "Affordance Analysis of Virtual and Augmented Reality Mediated Communication” submitted to the ACM CHI 2021 and Elsevier International Journal of HCI Studies, contributed to implementing experiments, research and analysis, as well as visuals. Our study attempts to explore non-verbal communication features in relation to their conversation context for mixed reality mediated communication settings. · Co-authored "Affordance Analysis of Virtual and Augmented Reality Mediated Communication” submitted to the ACM CHI 2021 and Elsevier International Journal of HCI Studies, contributed to implementing experiments, research and analysis, as well as visuals. Our study attempts to explore non-verbal communication features in relation to their conversation context for mixed reality mediated communication settings.
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SOMAmetrics
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United States
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Business Consulting and Services
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1 - 100 Employee
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Marketing Communications Designer
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Nov 2018 - Feb 2019
· Designed for client's marketing communication including their website, HTML emails, white papers, case studies, slide decks, and more. · Participated in marketing strategy development meetings to develop visual content to achieve the communication goals of client works. · Balanced visually stunning content and the delivery of core marketing message. · Designed for client's marketing communication including their website, HTML emails, white papers, case studies, slide decks, and more. · Participated in marketing strategy development meetings to develop visual content to achieve the communication goals of client works. · Balanced visually stunning content and the delivery of core marketing message.
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Innovative Design
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United States
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Design
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1 - 100 Employee
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Graphic Designer
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Sep 2018 - Dec 2018
Developed visual identity systems and branding strategies for local startups in a team of eight. Developed visual identity systems and branding strategies for local startups in a team of eight.
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China Daily
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China
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Newspaper Publishing
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300 - 400 Employee
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Visual Design Intern
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Jun 2018 - Jul 2018
· Co-designed the infographic illustrations of China Daily’s Asia edition’s Business page cover published on June 25, July 2, and July 9, 2018, through the application of Photoshop and Illustrator, with graphic designer Xuejing Ma; · Designed visual identity products, including certificates, posters, and banners, for China-Africa exchange projects and Dongfang Fellowship Program organized by China Daily and universities. · Co-designed the infographic illustrations of China Daily’s Asia edition’s Business page cover published on June 25, July 2, and July 9, 2018, through the application of Photoshop and Illustrator, with graphic designer Xuejing Ma; · Designed visual identity products, including certificates, posters, and banners, for China-Africa exchange projects and Dongfang Fellowship Program organized by China Daily and universities.
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Cargill
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United States
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Food and Beverage Manufacturing
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700 & Above Employee
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Media & Communications Intern
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Dec 2017 - Jan 2018
· Wrote, translated, and typeset articles of Cargill’s latest news for South China Morning Post; · Analyzed and produced a research paper about the geopolitical, economic, and cultural impact of China’s recent policies on Cargill. · Wrote, translated, and typeset articles of Cargill’s latest news for South China Morning Post; · Analyzed and produced a research paper about the geopolitical, economic, and cultural impact of China’s recent policies on Cargill.
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Lockin U
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China
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Human Resources Services
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1 - 100 Employee
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Assistant for Didi Recruitment Fair
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Nov 2016 - Nov 2016
Assisted a 50+ people recruitment fair of the overseas elite recruitment startup by making phone calls to schedule recruiters beforehand, setting up recruitment location, distributing recruitment information, and organizing the recruitment process. Assisted a 50+ people recruitment fair of the overseas elite recruitment startup by making phone calls to schedule recruiters beforehand, setting up recruitment location, distributing recruitment information, and organizing the recruitment process.
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Education
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2016 - 2020
University of California, Berkeley
Bachelor of Arts - BA, Economics; Art Practice -
2020 - 2021
Pratt Institute
Master of Science - MS, Information Experience Design -
2015 - 2015
Duke University
Economics Game Theory, 4.0 -
2012 - 2016
Beijing City International School
International Baccalaureate Diploma Program, Merit Scholarship
Community
