Aibo Zhang
Waiter/Manager Assistant at Fusion Sushi- Claim this Profile
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English Full professional proficiency
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Chinese (Simplified) Native or bilingual proficiency
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Japanese Elementary proficiency
Topline Score
Bio
Credentials
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WorkSmart Campus
Ontario Ministry of LabourSep, 2012- Nov, 2024 -
CompTIA A+ ce
CompTIAJul, 2016- Nov, 2024
Experience
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Fusion Sushi
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United States
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Food and Beverage Services
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1 - 100 Employee
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Waiter/Manager Assistant
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Nov 2019 - Present
- Collect and comprehend customer’s feedbacks for constantly improved service quality and report to manager- Work as a team under pressure to deal with any conflict among employees as well as fulfilling customers’ needs- Check/replenish liquor and food inventory to maintain an adequate stock - Collect and comprehend customer’s feedbacks for constantly improved service quality and report to manager- Work as a team under pressure to deal with any conflict among employees as well as fulfilling customers’ needs- Check/replenish liquor and food inventory to maintain an adequate stock
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Website Administrator/Support Technician
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Dec 2017 - Dec 2018
- Daily data entry, maintenance, testing, backups, update and perform data correction, security controls on current running website- Provide problem-solving services to end users- Regular check of shipment data, report to supervisor and owner about any errors in the system - Daily data entry, maintenance, testing, backups, update and perform data correction, security controls on current running website- Provide problem-solving services to end users- Regular check of shipment data, report to supervisor and owner about any errors in the system
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ITopia Corporation
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Canada
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Information Services
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1 - 100 Employee
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System Administrator I
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Nov 2016 - Mar 2017
- Communicates by phone, email, and in person with end users experiencing difficulties to determine and document issues, perform repairs in a prompt and professional manner- Provide advice and training to users in response to identified difficulties - Communicates by phone, email, and in person with end users experiencing difficulties to determine and document issues, perform repairs in a prompt and professional manner- Provide advice and training to users in response to identified difficulties
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IT Technical Support Intern
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Jun 2015 - Sep 2015
•phpBB forum migration - from Windows server to Linux server•MySQL database migration & update - from Windows server to Linux server•Testing company made WAFs for their successful release•Improving the user manuals of the WAFs and other security applications that company makes •phpBB forum migration - from Windows server to Linux server•MySQL database migration & update - from Windows server to Linux server•Testing company made WAFs for their successful release•Improving the user manuals of the WAFs and other security applications that company makes
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IT Co-op Student
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May 2014 - Sep 2014
•Computer maintenance - installing, troubleshooting, updating all the computer hardware/software and its peripherals•Front desk customer service - cashier, faxing, scanning, photocopying, printing, emailing and any other problems with computers/internet•Manual labour - dusting, sweeping, garbage dumping, lifting, filling snack/drink stocks •Computer maintenance - installing, troubleshooting, updating all the computer hardware/software and its peripherals•Front desk customer service - cashier, faxing, scanning, photocopying, printing, emailing and any other problems with computers/internet•Manual labour - dusting, sweeping, garbage dumping, lifting, filling snack/drink stocks
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IT Technical Support Co-op
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May 2013 - Sep 2013
•Computer maintenance - installing, troubleshooting, updating all the computer hardware/software and its peripherals•Deploying firewalls & antivirus software with the company computers•Maintain the network traffic and distribute IP addresses with the network•Supporting the IT manager with storing the costumers' identifications •Computer maintenance - installing, troubleshooting, updating all the computer hardware/software and its peripherals•Deploying firewalls & antivirus software with the company computers•Maintain the network traffic and distribute IP addresses with the network•Supporting the IT manager with storing the costumers' identifications
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Education
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Georgian College
Ontario College Graduate Certificate, Computer & Network Systems Security -
Georgian College
Ontario College Diploma, Co-op, Computer Systems Technician - Networking (Co-op)