Ai Kusuhara, MA, LMFT
Human Resources Controller at Winter Design Studio- Claim this Profile
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Japanese Native or bilingual proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Seeking Safety
Echo (Center for Nonviolent Education and Parenting)Oct, 2015- Oct, 2024 -
Trauma-Informed Nonviolent Child Raising Training Course
Echo (Center for Nonviolent Education and Parenting)Jan, 2015- Oct, 2024 -
A Window Between World's Theater or the Oppressed (T.O.) Pilot Series Training
A Window Between WorldsAug, 2013- Oct, 2024 -
First Aid, AED, & CPR Certified
-Jul, 2014- Oct, 2024
Experience
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Winter Design Studio
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United States
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Design Services
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1 - 100 Employee
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Human Resources Controller
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Oct 2021 - Present
Maintained general ledger, accounts payable, accounts receivable and project accounting. Managed & coordinated onboarding & offboarding procedures and requirements for all employees & independent contractors. Managed the preparation and processing of payroll for personnel. Management of benefits and compensation. Negotiated agreements with clients and drafted statements of work and other contracts. Provided support for any HR issues including reviews, & company handbook. Developed and coordinated wellness events & programs for employees.
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Studio Manager
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Jul 2018 - Oct 2021
Responsible for daily operations for a design and branding firm. Identified, created and implemented strategic plans to actualize business objectives with Creative Director/ Owners. Monitored company operations and ensure employees and business practices comply with regulatory and legal requirements. Handled vendor payments and other financial liabilities of an organization. Maintained general ledger, accounts payable, accounts receivable and project accounting. Ensured that the accounts payable and the company’s financial obligations are met efficiently. Oversees all tax-related processes. Keep track of the company’s financial expenditures, maintain a database and provide reports. Oversee all payment transactions. Management of data entry, validation, and processing of various types of invoices like general overhead, subcontractor, and employee travel reimbursements. Coordinated projects with Creative Director and graphic design team while liaising with clients to understand business and project needs. Assessed client briefs and assisted assigning designers to a project with the creative director. Created and implementing deadlines, project goals, expectations and workflows to ensure a smooth production process with on-time delivery within budget. Managed & coordinated onboarding & offboarding procedures and requirements for all employees & independent contractors. Managed and processed payroll. Provided support for any HR issues including reviews, company handbook. Developed and coordinated wellness events & programs for employees.
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Polaris Teen Center
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United States
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Mental Health Care
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1 - 100 Employee
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Human Resources Compliance Manager
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Aug 2018 - Present
Ensured compliance according to Joint Commission and all state, local requirements, as well as all HR policies and procedures. Assisted department managers with talent recruitment. Assisted departments in overseeing disciplinary actions for all employees & independent contractors. Oversaw and coordinated quality assurance and quality improvement processes and procedures, including record audits and development of Corrective Action Plans. Ensure all employees & independent contractors receive all required trainings according to Joint Commission & state & local requirements. Managed & coordinated onboarding & offboarding procedures and requirements for all employees & independent contractors in multiple states. Provided support for any HR issues including reviews, company handbook and workers comp claims. Reported any disciplinary actions to COO & CEO and consult with legal team if necessary. Manage HRIS platform and ensured HR files are up to date. Developed and coordinated wellness events & programs for employees. Assisted with employee relation matters including employee investigations. Assisted in determining training needs of organization and individual staff members. Assisted in research, planning and organization of training programs that may fit needs of organization, departments and individuals. Manage the preparation and processing of payroll for personnel. Oversee & coordinated employee benefits including medical, dental, vision, life insurance, 401K set-up & contributions, benefits enrollment, Workman’s Comp, & Liability. Work directly with Insurance brokers on all insurance renewals. Prepare reports as requested by banks, insurance companies, and government agencies.
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Admissions Director
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Mar 2016 - Jun 2018
Established admissions operational strategies by evaluating trends; establishing critical measurements; determining production, productivity, quality, and client-service strategies; designed systems; accumulated resources; resolved problems; implemented change. Interfaced with and toured potential clients and their families. Determined appropriateness for program, offered and explained the core features of the program to all potential families/new clients, including scope of program, clinical practices, payment expectations and treatment planning. Collected insurance information and coordinated verification of insurance benefits for any families wishing to utilize insurance for treatment. Coordinated all financial agreements, assessed the financial status and insurance status of each family to assess their financial obligation for treatment. Assessed clinical appropriateness of potential client for treatment program. Handled inquiry calls from other treatment facilities, physicians and other professional who are searching for referral options. Collected all relevant clinical, familial, social and medical history. Obtained any previous evaluations, reports, diagnoses from mental health/medical professionals attached to the case. Discussed cases with Clinical Director. If not an appropriate fit, utilized independent judgment to make appropriate referral out.
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Program Coordinator
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Mar 2015 - Mar 2016
Coordinated tailored experiential programming along with the clinical team, Managed intakes and discharges, oversaw all compliance including management of EMR, worked closely with other departments with talent & recruitment. Facilitated ancillary services and community referrals for clients. Oversee and coordinate quality assurance and quality improvement processes and procedures, including record audits and development of Corrective Action Plans.
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Group Facilitator
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Aug 2014 - Mar 2016
Facilitating therapeutic groups utilizing the arts including, painting, drawing, photography, filmmaking, music & songwriting. Each group focussing on a variety of themes such as individual narrative, finding safety, empathic attunement, social justice, spirituality, feelings & needs, peer relationship, family dynamic, self esteem, trauma, & searching for passion.
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Marriage and Family Therapy Intern
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Sep 2014 - Jan 2016
Provided psychotherapy for individual adults & children in a depth psychotherapeutic orientation. Provided psychotherapy for individual adults & children in a depth psychotherapeutic orientation.
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Little Tokyo Service Center
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United States
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Non-profit Organizations
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1 - 100 Employee
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Marriage and Family Therapy Trainee
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Aug 2011 - Aug 2014
Intake, Case Management, Assessment, Treatment Planning, Charting, Diagnosing, Social Service Advocacy. Psychotherapy with children, families, individuals, & older adults working through depression, anxiety, trauma, PTSD, addiction, grief, domestic violence, hoarding disorder, life transitions, family conflict, parenting. All services provided in both English & Japanese. Intake, Case Management, Assessment, Treatment Planning, Charting, Diagnosing, Social Service Advocacy. Psychotherapy with children, families, individuals, & older adults working through depression, anxiety, trauma, PTSD, addiction, grief, domestic violence, hoarding disorder, life transitions, family conflict, parenting. All services provided in both English & Japanese.
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The Hills Treatment Center
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Program Aide
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2010 - 2011
Provided supervision of residential clients struggling with addiction and mental health issues. Drug tested clients, worked as a transporter and companion, ensured clients were following program and assisted with any of their needs in the residential setting. Provided supervision of residential clients struggling with addiction and mental health issues. Drug tested clients, worked as a transporter and companion, ensured clients were following program and assisted with any of their needs in the residential setting.
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Education
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2010 - 2014
Pacifica Graduate Institute
Master of Arts (M.A.), Counseling Psychology -
2003 - 2005
California Institute of the Arts
Bachelor of Arts (B.A.), Film/Cinema/Video Studies -
Sound Master Audio Video Institute
Technical Certification, Audio/ Video Engineering
Community
