Ai Kobayashi
Coordinator, High School Programs at CISS Canada - Canadian International Student Services- Claim this Profile
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English Full professional proficiency
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Japanese Native or bilingual proficiency
Topline Score
Bio
Credentials
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Wedding Coordinator
THE WEDDING PLANNERS INSTITUTE OF CANADA INCApr, 2014- Nov, 2024 -
Smart Serve
Smart Serve OntarioMay, 2009- Nov, 2024
Experience
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CISS Canada - Canadian International Student Services
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Canada
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Primary and Secondary Education
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1 - 100 Employee
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Coordinator, High School Programs
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Jan 2018 - Present
-Responsible to ensure 60+ international students per semester living in Canada are succeeding in the Canadian Education System -Data entry and analysis during registration period to ensure students are placed in most suited community and/or schools for them to achieve their academic as well as personal goals during their time in Canada -Ensure parents and students have up-to-date and accurate information regarding admission process and requirements -Plan, organize and execute unique orientations tailored to each programs to welcome and prepare newly arrived students each semesters -Advises students regarding their academic standing and program status and direct them to appropriate resources available -Mentor, guide and counsel students in distress through in-person meetings, emails, and video calls. -Produce various reports required by each programs including, but are not limited to, arrival reports, students’ progress reports, home stay reports, and incident reports in both Japanese and English -Routinely liaise with a diverse population of youth international students, their parents and their agents from various countries such as Japan, China, Spain, Germany, France, Italy, Brazil and Mexico -Establish and maintain a good relationships with, but are not limited to, a contact person for international students from various school boards, guidance counsellors from each schools, and host families to ensure smooth communication on students’ progress and status to be able to provide timely support -Create essential documents such as business letters, and manuals, translate it into Japanese if necessary -Develop itineraries and travel across Ontario for including, but are not limited to, inspection tours for prospective clients, in-person student check-in meetings twice a semester, and home stay inspections -Provide support and leadership to Junior Coordinators in the team as required Show less
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Editorial Manager
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May 2014 - Aug 2017
・Reviewing submitted articles, documents and other content before publication. ・Proofreading and editing content as required. ・Converting documents from email format into document format. ・Interviewing subject matter experts and high profile individuals to comment on your article's subject matter. ・Conducting extensive research to discover topics that are factual and original by using as many resources as possible. ・Provide support as required to members of the “publications team”. ・Creating goals and deadlines for one self to help with organization and accomplishment of work. Show less
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Teppan Kenta
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Toronto, Ontario, Canada
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Floor Manager
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Apr 2012 - Apr 2014
・Created service manuals and guidelines for effective growth and motivation of high quality staff ・Participated in optimizing the operation of the establishment throughout the pre-construction process ・Personally trained and managed the development of 40 staff members from both the front and back of house ・Prepared detailed sales and expense reports for monthly meetings and the company accountant ・Streamlined inventory and labour costs through effective scheduling and recognition of staff compatibility ・Regularly interviewed applicants as well as re-evaluated the performances of existing staff ・Negotiated arrangements with food, alcohol, and administrative suppliers to cut costs by 36% ・Ensured a satisfied dining experience for upwards of 40 guests per night Show less
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Donalda Club
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Canada
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Recreational Facilities
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1 - 100 Employee
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Banquet and Fine Dining Server
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Apr 2011 - Feb 2013
・Clearly communicate with banquet chefs to coordinate meal timings and special accommodation individuals ・Coordinated with hosts throughout the process to guarantee that the event progresses as planned ・Catered towards specific guest preferences with a particular focus on members’ dietary restrictions ・Regularly volunteered for additional responsibilities such as assisting banquet managers and event planners ・Habitually ensured that event deadlines were met through clear delegation and recognition of priority tasks ・Accommodated for events ranging from 2 – 280 guests both individually and in teams of up to 12 ・Notable events included wine tastings, weddings, charity dinners, graduations, and cocktail receptions ・Participated in recurring training programs regarding wine pairing, teambuilding, and menu knowledge Show less
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Bar Chiaki
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Markham, ON
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Bartender
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May 2009 - Mar 2010
・Adjusted type of service accordingly with guests’ preference and events ・Enhanced patron experiences by interacting with guests in both Japanese and English ・Adjusted type of service accordingly with guests’ preference and events ・Enhanced patron experiences by interacting with guests in both Japanese and English
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Server
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Mar 2009 - Mar 2010
・Prepared, served, and accommodated for particular beverage with special care for repeated guests ・Opened, closed and ordered supplies and performed accounting duties and record-keeping ・Prepared, served, and accommodated for particular beverage with special care for repeated guests ・Opened, closed and ordered supplies and performed accounting duties and record-keeping
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Shinjuku Toranosuke Hanare
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Tokyo, Japan
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Fine Dining Server
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Apr 2006 - Apr 2008
・Required to be knowledgeable with continuously changing menu and daily specials ・Provided satisfying dining experience by predicting guests’ needs for 40 guests on average ・Required to be knowledgeable with continuously changing menu and daily specials ・Provided satisfying dining experience by predicting guests’ needs for 40 guests on average
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Education
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2010 - 2012
Seneca College of Applied Arts and Technology
Hospitality Management - Hotel and Restaurant -
2007 - 2008
JTB Travel and Hotel College
Tourism and Travel Services Management
Community
