Ahsan Khan
UX Designer at Zeal IT Consultants- Claim this Profile
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Bio
Credentials
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Certified Scrum Product Owner (CSPO)
Mountain Goat SoftwareAug, 2022- Sep, 2024 -
Business Analysis & Process Management
CourseraJun, 2022- Sep, 2024 -
Fundamentals of Digital Marketing
GoogleApr, 2021- Sep, 2024 -
Certified ScrumMaster® (CSM®)
Scrum AllianceJul, 2022- Sep, 2024 -
Certified SAFe® 5 Product Owner/Product Manager
Scaled Agile, Inc.Oct, 2022- Sep, 2024
Experience
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Zeal IT Consultants
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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UX Designer
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Apr 2023 - Present
- User Research: Conduct in-depth research to understand user behaviors, needs, and pain points to inform design decisions.- Wireframing and Prototyping: Creating low-fidelity wireframes and interactive prototypes to visualize and iterate on user interface designs.- User Interface (UI) Design: Crafting visually appealing and user-friendly interfaces that align with brand guidelines and usability principles.- Interaction Design: Defining how users interact with the product or service to ensure a seamless and intuitive user experience.- Information Architecture: Organizing and structuring information to facilitate easy navigation and findability within the digital product.- Usability Testing: Conducting usability tests and analyzing feedback to identify usability issues and make data-driven design improvements.- Collaborative Design: Collaborating with cross-functional teams, including product managers, developers, and other designers, to ensure the successful implementation of design solutions.- User-Centered Design: Applying user-centered design methodologies to empathize with users and create solutions that meet their specific needs.- Iterative Design Process: Embracing an iterative design approach to continuously improve designs based on user feedback and evolving project requirements.- Stakeholder Presentations: Presenting design concepts and rationale to stakeholders, and effectively articulating design decisions. Show less
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Business Analyst/ Scrum Master
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Jun 2022 - Present
Served as lead Business Analyst gathering requirements and understandingof business for automation of technological and business processes while also creating a "requirements gathering playbook" to standardize exploration practices company-wide.- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.- Identified and standardized 50+ reporting metrics for client-facing reports- Identified and documented 100+ business formulas for implementation purposes of the construction of a centralized data warehouse.- Document key stakeholder decisions and meetings to provide alignment between the business and the client.- Gathered critical requirements for elements such as; KPI Dashboard, automated canned reporting, and data hub for the construction of a client-facing partner portal from stakeholder meetings and business flow/use-case studies from various high-raking individuals inside the organization.- Develop and deliver progress reports, proposals, requirements documentation, and presentations when necessary.- Participate in the development of system solution design for existing and new capabilities using a thorough understanding of business processes Show less
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EmployBridge
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United States
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Staffing and Recruiting
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700 & Above Employee
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Real Estate Coordinator
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Aug 2020 - Jun 2022
My role as a facilities coordinator consists of many different responsibilities. Whether it be scheduling a plumber to fix a leaky sink to paying rent for over 100+ commercial offices nationwide, I consider my role to be a jack of traits. Some of my responsibilities include but are not limited to: - Instituted timely and detailed bookkeeping skills to effectively pay rent for over 300 commercial offices. - Successfully engineered, oversaw and executed the handling of over 500 help desk tickets in relation to HVAC maintenance, plumbing/sewage concerns and lighting/electrical issues resulting in a 100% satisfaction rating. - Established and managed healthy client relations with commercial vendors such as: HVAC techs, plumbers, city and county officials and property managers for numerous properties. - Assisted in the closure and relocation of over 100 commercial offices nationwide. Show less
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Wolfgang Puck
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United States
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Food & Beverages
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100 - 200 Employee
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Server
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Jan 2018 - Oct 2021
They say first impressions go a long way, this could not be more true while being a server and representing the restaurant that work for. Servers are considered to be the face of the company to almost every guest that comes into a restaurant. As a server you have to possess great communication skills on top of also being knowledgeable about all items on the menu, allergies of your guests and have a keen and sharp memory in order to facilitate all food and beverage items are going out in a organized and timely manner. some of my responsibilities in this role include but are not limited too: - Onboarded & Delivered exceptional client services to 200 customers per shift during peak times. - Memorized over 100+ different menu items and helped guide guest to their ideal dining experience. - Received the highest review and customer satisfaction ratings between all servers in 2019-2020. - Managed the POS & CRM system and entered 50+ orders per hour with zero errors. - Helped train 10+ new Staff to use the technical systems. Show less
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Education
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NCTC
Undergrad
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