Experience

Redtone Telecommunications Pakistan
• Pakistan
• Telecommunications
• 1 - 100 Employee
• Manager IT

  • Jan 2022 - Present


Transworld Associates

• Pakistan
• Technology, Information and Internet
• 300 - 400 Employee

• • May 2020 - Jan 2022

• • Apr 2018 - Jan 2022

  Performing the following additional responsibilities successfully:Design, Deploy and Manage the IT/network Infrastructure including site-to-site connectivity and data center network operations.Management and Administration of Juniper SRX series Next generation firewalls.Management of administrator roles in Office365, users/groups, Exchange, SFB/Teams, and billing/license management. Ensuring the availability of enterprise services in all regional offices and drilling sites.Management and Administration of Symantec AV, ensuring all devices are patch with latest definition, push control policies and scheduled scan.Experience of managing server infrastructures and data-center operations across multiple platforms (Linux, Windows). Effectively plan, install, configure, and optimize the IT infrastructureManagement and Administration of VMWare infrastructure including ESXI hosts VMs.Planning and preparation of Networks Systems and services upgradations and enhancements.Configured and resolved IT network components (hardware and software) to guarantee smooth functional infrastructure. Researched new technologies and assessed future needs to ensure accurate capacity planning.Engagement and Coordination with vendors for successful completion of projects.Securing and optimizing IT Infrastructure. Show less

• • May 2015 - Jan 2022

  Performing the following responsibilities successfully:Managed windows server 2012 AD/DNS operations and GPO management.Managed O365 Administration and User license management.Configuring and Maintaining Symantec Endpoint Protection, developed its Application & device control policies & scheduled scan.Managed Opensource FreePBX/Asterisk VOIP and configuring multivendor IP Phones.Deploy and managed NMS, Cacti, Libre. Managed LAN/WAN and wireless network services.Managing and configuring of WI-FI Networks. / Managing Ubiquiti Wi-FiConfiguring and Setting up Video conferencing equipment (Huawei)Hands-on experience of Juniper SSG series Firewalls, Cisco/Mikrotik routers, Cisco 2900 series switches and Ubiquiti wireless AP controllers.Reconnaissance on system/network vulnerabilities / actively participating in security advisories.Coordination with vendors for successful completion of projects.Delegation of Task to support team members and supervision. Show less



Descon Integrated Projects Limited (DIPL)

• Pakistan
• Oil and Gas
• 200 - 300 Employee

• IT Supervisor

  • Jun 2013 - Apr 2015

  Performing the following responsibilities successfully: • Provide technical support in a timely and efficient manner in order to ensure total client satisfaction. • Ensures that all customers are assisted in a timely and professional manner, and within the policies and procedures of the IT Department. • Provide remote desktop support using Net meeting, VNC and Communicator and perform other activities based on SOP. • Installation of all kind of OS (Windows/Linux) • Perform installation of all Engineering software’s such as AutoCAD and Micro station, Tekla Structure, SP3D, Cad works, Frameworks Plus. • Lotus notes client\Domain 8 installations, Configuration, troubleshooting and administration on client end. • Deployment of Symantec endpoint to client computers and monitoring the virus updates. • Install and support LANs, WANs, Internet, and intranet systems • Install and maintain network, hardware and software. • Setup a video conferencing and make calls on VOIP. • Complete tasks delegated/assigned by the IT/IS Manager • Analyze and isolate issues of systems either its hardware of software level. • Additionally, it may involve troubleshooting printer and multimedia issues. • Maintain all IT assets and inventory records of all systems, hardware, software, network and other devices. Perform other reasonable duties as required. Show less



Jaffer Brothers (Pvt) Limited

• Pakistan
• International Trade and Development
• 700 & Above Employee

• Resident Engineer

  • Feb 2012 - May 2013

  (worked at JS investments as third party contract) Performing the following responsibilities successfully • Hands-on experience of installing all kinds of operating systems (Win98,2000, Xp,2003R2,7,2008R2 etc.) • Experience in Desktop hardware, blackberry and printer, and performs basic troubleshooting, diagnosis and basic network connectivity problems. • Perform user account management activities (Account unlock and Password reset) • Creating user accounts on AD & synchronizing with lotus notes and creating email account as well. • Testing of backup computers and ensuring that computer systems are functioning properly. • Maintaining and monitoring the IT assets inventory (hardware and software inventory). • Provide support for all Information Technology products and services. Support may include answering questions, troubleshooting problems, teaching or instructing customers regarding software or hardware functionality. • Additionally, it may involve troubleshooting printer and multimedia issues. • Determines the most effective manner to resolve client's technical issue. • Manage quickly resolution of all supporting client application issues to reduce downtime. • Managing relations with vendors and customer. • Inventory which includes; Operational, Repairing, Backup, Non Operational. Perform other reasonable duties as required. Show less