Experience

Surrey Independent Living Charity (SILC)

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Health Complaints Advocate

  • Mar 2023 - Present



MITIE Security Ltd.

• United Kingdom
• Security and Investigations
• 700 & Above Employee

• Custodial Officer

  • Nov 2022 - Mar 2023



Link Group (LNK)

• Australia
• Financial Services
• 700 & Above Employee

• Assistant Consultant

  • Jul 2022 - Oct 2022



B3Living

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Assistant Company Secretary

  • Nov 2021 - Jul 2022

  - I sometimes acted as a Deputy Company Secretary, I oversaw the arrangements for signing and sealing documents, and support the various compliance checks that we do each year, including our Regulatory Standards, Code of Governance and Code of Conduct. I supported a range of governance activities including board appraisal records and governance policies. - I was responsible for servicing our Group Board and subsidiaries, taking accurate and good quality minutes for all meetings as well as agreeing agendas, making meeting arrangements and ensuring high-quality papers are sent out on time, including editing and checking board papers. - I was responsible for keeping our forward planning documents up-to-date as well as a record of completed governance work so we can make sure we meet all our regulatory requirements and that the Board has oversight of what they need to. Show less



Choice Care Group

• United Kingdom
• Mental Health Care
• 200 - 300 Employee

• MH Support Worker

  • Aug 2020 - Jul 2022

  - I implemented support/care plans for individuals including provision for the physical and personal support needs and their emotional, intellectual and social well-being. - I maintaines and wrote records and reports on each individual in accordance with CCG’s policies and procedures - I accountes for individuals and organisation monies in accordance with CCG’s policies and procedures - I administered medication as prescribed by the General Practitioner. - I have the appropriate knowledge of the correct use of aids and equipment used by or with individuals in their normal daily living and to report any obvious defects to the appropriate person. Show less



Dream 2 Compete

• Surrey, England, United Kingdom

• Founder and Director

  • Jan 2019 - Nov 2021



Travelling

• Travel Arrangements
• 100 - 200 Employee

• Travelling - (Various community work)

  • Mar 2018 - Dec 2018



The Law Society

• United Kingdom
• Legal Services
• 500 - 600 Employee

• Governance Officer

  • Oct 2016 - Feb 2018

  Governance and Research  I drafted a proposal for the restructure of my current Governance department and presented this to four senior personnel. I calculated that my proposal would save nearly £10,000, my colleagues work output would be more efficient and there would be more transparency and accountability.  I researched on the current corporate social responsibility (CSR) initiatives set out by firms and several other organizations. Relationship Management  I liaised effectively with stake-holders, office-holders, Chairs and other colleagues on the preparation and presentation of papers and competently schedule all necessary arrangements for meetings.  I continuously engaged with other colleagues. Currently I am leading a running charity group and I am an avid member of the Book Club. Corporate Administration  I efficiently produced accurate and concise minutes, prepare action sheets after meetings and track actions taken, create high quality reports and correspondence and ensure I confidentially retain and file meeting papers. Received AX training and can now create expense reports and purchase requisitions.  I became the IT Transformation Representative for my department to advise colleagues on features of the Microsoft Office 365 and guide them through any issues they may have. I am very interested in Satya Nadella’s vision. I will by his book to ensure TLS’s IT Transformation Project synchronizes with Microsoft’s continuing transformation as his belief in the growing importance of empathy in a world of technology is disrupting people, aligns with my personal values and beliefs. Show less



Relate - The Relationship People

• Portsmouth

• Governance Assistant

  • Oct 2014 - Oct 2016

  This role was instrumental to ensuring that Relate has fully compliant policies and practices as well as maintaining the duty to report and update key internal and external stakeholder as required by myriad regulations.  Policy Review – Responsible for policy compliance within changing regulatory framework; identifying out of date policies and updating as required by law.  Took ownership of updating and assisted in the development of ‘Professional Ethics’, ‘Client Records’, ‘Confidentiality and Disclosure’ policies; consistently achieving quality and compliance.  Governance – Successfully assisted with bringing Portsmouth Relate’s activities into adherence to the then Charities Act 2011 and into compliance with the Charity Commission guidance on the operating processes for charities.  Research – Found and analysed good governance guidance such as ‘Good Governance Code for voluntary sector’, ‘Know How Non Profit’ and ’Grant Thornton’ and proposed strategies for implementation.  Legal Admin – Used a file management system, maintained accurate records, prepared documents to present at Board meetings and aided on the overall report of Relate’s activities to the Board of Trustees. Show less



Ealing Advice Service

• West Ealing, London

• Casework Administrator

  • Sep 2013 - Sep 2014

  Achieved promotion by exceeding daily targets set as an Advisor Navigator. Provided accurate and relevant legal advice to clients carrying out all relevant administration in support of this function,  Database Admin – Used keen attention to detail to update system with client details, cases and appointments and ensured compliance with the DPA 1998 at all time.  Legal Advice – Provided written and oral advice to clients on questions of law and offered guidance on actions to take.  Legal Research – Ensured that my knowledge of legislation was kept up to date so that my guidance remained relevant and accurate.  Intrinsic Motivation – Multi-tasked extremely well under pressure, maintaining the highest standard of service while dealing with a multiplicity of issues from numerous clients. Show less



Portsmouth Employment Clinic

• Portsmouth, United Kingdom

• Trainee Employment Advisor

  • Sep 2012 - Apr 2014

  Successfully assisted several people who needed employment advice and direction; giving them the help they needed to secure a favorable outcome in legal difficulties. (Alternative to Undergraduate Dissertation).  Interviewing and advising skills – Listened to case facts and delivered guidance and clarity on the legal position of each client.  Legal Admin – Competently produced legal documents and letters using Microsoft Office, while adhering to data protection policies.  Relationship Building – Built positive rapport with client by communicating effectively with the client, orally and in writing.  Team Work – Worked cohesively in pairs to advise and effectively overcome a challenging client Show less