Experience

Bayes Achievement Ctr

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Teaching Parent

  • Jun 2019 - Present



Dillard's Inc.

• United States
• Retail
• 700 & Above Employee

• Sales Specialist

  • 2017 - 2019



XpertSol

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Network And Database Administrator

  • Aug 2012 - Oct 2017

  -Provided support for remote employees using remote application, managed raised tickets and work orders submitted to the IT Helpdesk. -Monitored and resolved of issues with hardware and software. -Familiar with and maintained an HP Procure network, as well as a Cisco Firewall and iBoss web filter. -Responsible for the development of grants dealing with high technology education and other technology driven projects for the benefit of the business. -Build and maintain… Show more -Provided support for remote employees using remote application, managed raised tickets and work orders submitted to the IT Helpdesk. -Monitored and resolved of issues with hardware and software. -Familiar with and maintained an HP Procure network, as well as a Cisco Firewall and iBoss web filter. -Responsible for the development of grants dealing with high technology education and other technology driven projects for the benefit of the business. -Build and maintain a computer network with capabilities of sharing information or keeping it confidential for all employees throughout the building -Train employees in network operations to avoid miscommunication. -Troubleshoot issues with the network in order to make it run more efficiently and to avoid future problems. -Setup User New Computer by loading software, migrate user data and conducting audits for unlicensed software. Show less -Provided support for remote employees using remote application, managed raised tickets and work orders submitted to the IT Helpdesk. -Monitored and resolved of issues with hardware and software. -Familiar with and maintained an HP Procure network, as well as a Cisco Firewall and iBoss web filter. -Responsible for the development of grants dealing with high technology education and other technology driven projects for the benefit of the business. -Build and maintain… Show more -Provided support for remote employees using remote application, managed raised tickets and work orders submitted to the IT Helpdesk. -Monitored and resolved of issues with hardware and software. -Familiar with and maintained an HP Procure network, as well as a Cisco Firewall and iBoss web filter. -Responsible for the development of grants dealing with high technology education and other technology driven projects for the benefit of the business. -Build and maintain a computer network with capabilities of sharing information or keeping it confidential for all employees throughout the building -Train employees in network operations to avoid miscommunication. -Troubleshoot issues with the network in order to make it run more efficiently and to avoid future problems. -Setup User New Computer by loading software, migrate user data and conducting audits for unlicensed software. Show less



BNSF Railway

• United States
• Freight and Package Transportation
• 700 & Above Employee

• Transportation Logistics

  • Apr 2004 - Jun 2012

  -Recruited new carriers to fill in available opportunities for increased profitability, service, etc. -Improved efficiency by utilizing fewer carriers through relationship building -Monitored service providers to ensure that company and customer service requirements were being met. -Developed and grew core/key carriers to provide additional capacity and provided proper utilization of the carriers’ equipment. -Identified service and cost improvement opportunities and… Show more -Recruited new carriers to fill in available opportunities for increased profitability, service, etc. -Improved efficiency by utilizing fewer carriers through relationship building -Monitored service providers to ensure that company and customer service requirements were being met. -Developed and grew core/key carriers to provide additional capacity and provided proper utilization of the carriers’ equipment. -Identified service and cost improvement opportunities and synergies in our respective zone such as dedicated operations and continuous moves. -Acted as a facilitator for carrier problem resolution in regards to claims, payments or other business issues. -Performed any other related duties as required or assigned. -Utilized SAP hardware and software infrastructure. Show less -Recruited new carriers to fill in available opportunities for increased profitability, service, etc. -Improved efficiency by utilizing fewer carriers through relationship building -Monitored service providers to ensure that company and customer service requirements were being met. -Developed and grew core/key carriers to provide additional capacity and provided proper utilization of the carriers’ equipment. -Identified service and cost improvement opportunities and… Show more -Recruited new carriers to fill in available opportunities for increased profitability, service, etc. -Improved efficiency by utilizing fewer carriers through relationship building -Monitored service providers to ensure that company and customer service requirements were being met. -Developed and grew core/key carriers to provide additional capacity and provided proper utilization of the carriers’ equipment. -Identified service and cost improvement opportunities and synergies in our respective zone such as dedicated operations and continuous moves. -Acted as a facilitator for carrier problem resolution in regards to claims, payments or other business issues. -Performed any other related duties as required or assigned. -Utilized SAP hardware and software infrastructure. Show less