Experience

Punjab Information Technology Board

• Pakistan
• IT Services and IT Consulting
• 500 - 600 Employee

• Program Officer IT Operations

  • Jan 2021 - Present

  E-Procurement System for Irrigation Department Managing the SMSC operations

• Program Officer IT Operations

  • Jan 2018 - Dec 2020

  Managed and execute a complete operation akin to the Punjab Job Portal https://www.jobs.punjab.gov.pk/homeProvide regular status update to stakeholder groups, and executive leadership to make sure all parties were aligned with their expectationsExecute a UX/UI workshop to revamp the job portal to make a better user experience mapping user journeyEnsure the capacity building while training nominated focal person by the department

• Program Officer IT Operations

  • Dec 2014 - Dec 2017

  • Project Lead on the Project CPS “Computerization of All Police Stations in Punjab• Re-engineered 150-year-old manual system used by the Police department in Punjab, and other divisions accordingly.• Directly managing 200 people comprising of Data Entry Operator and 30 cross-functional teams of software developers, database engineers, designers, and coordinators.• Providing strategic, technical, operational, financial, and managerial leadership for successful implementation of overall project activities• Rolled out the system throughout Punjab in 714 Police Stations, 207 Circles, 36 Districts, 10 Ranges and the Central Police Office with Sindh and Baluchistan lined up.• Recognize and solve potential problems and evaluate project/program effectiveness• Liaison with third parties, internal and external stakeholders for SLA, Procurements and Contracts Management• Providing strategic, technical, operational, financial, and managerial leadership for successful implementation of overall project activities• Managing overall program implementation including all activities, outputs, and outcomes related to project management and administration, including reporting, budget management, performance monitoring, financial transactions, execution of project plans, and project performance reporting to clients and key stakeholders• Project Planning, budgeting, preparation of project proposals, and requirement gathering.Key Accomplishments:• Lead the business analysis, development activities, and rollout of the NSV National status verification Global Portal for overseas Pakistanis across the globe to 86 embassies and high commissions abroad as well as 79 consulates.• Successfully completed worth PKR 169 million Police Stations Computerization project (phase I) Show less

• Program Officer IT Operations

  • Jan 2014 - Dec 2014

  • Organized and create a complete survey report on the different projects i.e. assets management system of the Punjab Police.• Manage and execute the key operation in Punjab Public management reforms program funded by World Bank.Set up a live tracking system during the flood relief’s activities in 2014 to support the 1122 rescues teams in Punjab.• Manage the capacity building of resources through organizing the training sessions and introduction session during the induction of the new resources. Show less



Punjab Information Technology Board

• Lahore

• Project Coordinator

  • Sep 2012 - Jun 2013

  Project Name: Chief Minister Youth Internship Program Plan, manage and execute Punjab youth internship program to overcome the unemployment rate with the help of trained and productive youth around Punjab. Identifying the problem areas in delivery of service, conceiving the workable solution. Coordinate with the industrial zone heads and the leaders to raise the importance of the program according to the Chief Minister of Punjab road map. Overseeing project development and deployment, in-depth analytical analysis. Provide training and develop professional skills to the assigned resource. Organized and manage the inauguration ceremonies in nine divisions of Punjab. Timely conduct analysis and generate reports on the progress of the project to the senior management. Conduct and expedite the hiring process of the resources with the human resource department on Punjab Metro bus authority. Execute and manage various ICT interventions to revolutionize the Punjab public management reforms programs and also manage various e-governance initiatives. . Show less



Confidential

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• IT Manager

  • Jan 2005 - Aug 2012

  • Lead IT projects, including the design and deployment of new IT systems and services. • Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure. • Help define IT infrastructure strategy, architecture, and processes. • Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs. • Assess vendors and develop test strategies for new hardware and software. • Troubleshoot hardware and software issues related to internal IT • Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures. • Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions. • Responsible for capacity, storage planning, and database performance. Show less



Brain net PVT LTD

• Project Intern

  • May 2003 - Jun 2003

  • Work with the leading ISP of Pakistan Brain limited, in their Marketing & Research department in various areas participating in marketing research to identify the market share, customer loyalty and promotional activities. • Designed Questionnaire, handle coding, tabulation, and analysis of gathered data. • Participated in an Exhibition arranged by PITEX and involved in teaching activities at Brain ltd sponsored institutes. • Work with the leading ISP of Pakistan Brain limited, in their Marketing & Research department in various areas participating in marketing research to identify the market share, customer loyalty and promotional activities. • Designed Questionnaire, handle coding, tabulation, and analysis of gathered data. • Participated in an Exhibition arranged by PITEX and involved in teaching activities at Brain ltd sponsored institutes.



Gulf English School kuwait

• Kuwait

• System Administrator

  • Jul 2002 - Aug 2002

  • Worked as a System administrator in Gulf English School (GES). • Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization • Install and upgrade computer components and software. • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues. • Worked as a System administrator in Gulf English School (GES). • Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization • Install and upgrade computer components and software. • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.



Software Resarch Center

• lahore, Pakistan

• Web Engineer

  • Jun 2001 - Aug 2001

  • Successfully completed the training module as a Web engineer. • Design and developed two different international project based on the servlets and JSP. • Successfully completed the training module as a Web engineer. • Design and developed two different international project based on the servlets and JSP.