Experience

Aqrab Agency

• Saudi Arabia
• Advertising Services
• 1 - 100 Employee

• HRG

  • Nov 2021 - Present

  As an HR Generalist I am Currently performing all HR functions from scratch by my own , & leave it to your imagination. As an HR Generalist I am Currently performing all HR functions from scratch by my own , & leave it to your imagination.



Raya CX

• Egypt
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Recruitment Specialist

  • Mar 2016 - Apr 2019

  responsible for various accounts. calibrating candidates through group interviews on a raw and passing qualified to different accounts according to accounts needs and bechmarks .insuring all accepted are updated on conect zone for the training phase to start . responsible for various accounts. calibrating candidates through group interviews on a raw and passing qualified to different accounts according to accounts needs and bechmarks .insuring all accepted are updated on conect zone for the training phase to start .



Horizon Call center

• maadi

• HR Manager

  • Feb 2014 - Jan 2016

  working on the whole HR department processes .duties and responsibilities in a small scale of 35 to 60 employees in 3 accounts .HR letters, salaries .deductions. approvals on sick cases. alla wanes. commissions on sales. recruiting .posting. screening .interviewing. job details explaining .start dates and leave case .n cooperation with training department.& HR quarter plans .reporting to upper site manager. working on the whole HR department processes .duties and responsibilities in a small scale of 35 to 60 employees in 3 accounts .HR letters, salaries .deductions. approvals on sick cases. alla wanes. commissions on sales. recruiting .posting. screening .interviewing. job details explaining .start dates and leave case .n cooperation with training department.& HR quarter plans .reporting to upper site manager.



ECCO Oustsourcing

• Telecommunications
• 1 - 100 Employee

• Senior Agent

  • Oct 2010 - Nov 2013

  customer service . top up calling cards for existing customers and create new for new customers . customer service . top up calling cards for existing customers and create new for new customers .



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Expedia.ca

  • Apr 2010 - Sep 2010

  customer care for expedia.ca travel industry in on trio Canada .helping and solving problems with different itineraries .flight booking ,modifying trip segments or seat number .same goes for hotels reservations with its varieties and modification on check in &out dates .car rental reservations .dates and insurance details on each section of the trip itinerary.... etc customer care for expedia.ca travel industry in on trio Canada .helping and solving problems with different itineraries .flight booking ,modifying trip segments or seat number .same goes for hotels reservations with its varieties and modification on check in &out dates .car rental reservations .dates and insurance details on each section of the trip itinerary.... etc



Raya corp.

• c3 maadi

• offshore sales rep.

  • May 2008 - Apr 2010

  gathering information about higher education degrees seekers to universities advisors to coop with them in USA gathering information about higher education degrees seekers to universities advisors to coop with them in USA