Ahmed Takolia

Chief Executive Officer at iCloudz
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Contact Information
us****@****om
(386) 825-5501
Location
Johannesburg Metropolitan Area, ZA
Languages
  • English Native or bilingual proficiency
  • Afrikaans Full professional proficiency

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Ahmed is a valued team member with expert problem-solving skills. He has over a decade of experience supporting business solution software and analysing business operations in our company. He’s always approachable for advice on how we can overcome these obstacles. Ahmed has successfully analysed processes and implemented solutions to achieve organisational goals, such as improving customer service efficiency or maximising staff productivity. He is adept at communicating complex ideas in simple terms while ensuring deadlines are met without sacrificing quality. He trained teams on new procedures and he empowered others to take leadership roles.

Nadeem Kola

Ahmed and I were colleagues at EON consulting. Ahmed is a hard working and dedicated individual that was well respected and regarded in the organisation.

Angad Anand Verma

A person with lot of positive thinking and great attitude. I was particularly impressed by Ahmed’s ability to handle even the toughest clients—effortlessly. That skill often takes years to develop among customer service professionals, but it seemed to come perfectly naturally to him. He is gem of person and good asset to company. My best wishes for him.

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Credentials

  • ChatGPT Masterclass for Beginners
    Udemy
    Jan, 2023
    - Oct, 2024
  • Enterprise Communications Support Specialist
    Oracle
    Jan, 2015
    - Oct, 2024
  • Enterprise Taxation Management Support Specialist
    Oracle
    Jan, 2015
    - Oct, 2024
  • General Product Support Specialist
    Oracle
    Jan, 2015
    - Oct, 2024
  • Network Session Delivery and Control Infrastructure Support Specialist
    Oracle
    Jan, 2015
    - Oct, 2024
  • Oracle Argus Safety 7 Enterprise Edition Support Specialist
    Oracle
    Jan, 2015
    - Oct, 2024
  • Oracle Database Performance Tuning 2015 Support Specialist
    Oracle
    Jan, 2015
    - Oct, 2024
  • Oracle Exadata Database Machine 2014 Support Specialist
    Oracle
    Jan, 2015
    - Oct, 2024
  • Oracle Exalogic Elastic Cloud 2014 Support Specialist
    Oracle
    Jan, 2015
    - Oct, 2024
  • Oracle Linux 6 Support Specialist
    Oracle
    Jan, 2015
    - Oct, 2024
  • Oracle Optimized Solution for Enterprise Cloud Infrastructure Support Specialist
    Oracle
    Jan, 2015
    - Oct, 2024
  • Oracle Policy Automation Support Specialist
    Oracle
    Jan, 2015
    - Oct, 2024
  • Oracle Primavera Unifier Cloud Service 2016 PreSales Specialist
    Oracle
    Jan, 2015
    - Oct, 2024
  • Oracle Primavera Unifier Cloud Service 2016 Sales Specialist
    Oracle
    Jan, 2015
    - Oct, 2024
  • Oracle Solaris 10 Support Specialist
    Oracle
    Jan, 2015
    - Oct, 2024
  • Oracle Taleo Enterprise Cloud Service 2013 Support Specialist
    Oracle
    Jan, 2015
    - Oct, 2024
  • Oracle Unifier 9 Implementation Specialist
    Oracle
    Jan, 2015
    - Oct, 2024
  • Oracle Virtual Networking Support Specialist
    Oracle
    Jan, 2015
    - Oct, 2024
  • Primavera P6 Enterprise PPM Support Specialist
    Oracle
    Jan, 2015
    - Oct, 2024
  • Primavera Unifier 9 PreSales Specialist
    Oracle
    Jan, 2015
    - Oct, 2024
  • Primavera Unifier 9 Sales Specialist
    Oracle
    Jan, 2015
    - Oct, 2024
  • iStore Support Specialist
    Oracle
    Jan, 2015
    - Oct, 2024
  • Discovering Excel 2010 Assessment
    Alchemex
    Aug, 2012
    - Oct, 2024
  • Excel on Steriods Data Lists and Macros
    Alchemex
    Aug, 2012
    - Oct, 2024
  • Excel on Steriods Pivot Tables and Pivot Charts
    Alchemex
    Aug, 2012
    - Oct, 2024
  • Excel on Steriods Worksheets and Formulae
    Alchemex
    Aug, 2012
    - Oct, 2024
  • Change Management Commitments
    Bytes Systems Integration
  • Contracting and Multi Currency
    Development Bank of Southern Africa (DBSA)
  • P6 - Admin, EPS, OBS
    Development Bank of Southern Africa (DBSA)
  • P6 Analytics Reporting and Demand Planning
    Development Bank of Southern Africa (DBSA)
  • P6 Codes ( Actual/Budgets/Reporting)
    Development Bank of Southern Africa (DBSA)
  • P6 Project Management Detail
    Development Bank of Southern Africa (DBSA)
  • Unifier - Change Management
    Development Bank of Southern Africa (DBSA)
  • Unifier - Document Management and Process
    Development Bank of Southern Africa (DBSA)

Experience

    • South Africa
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Chief Executive Officer
      • Jan 2022 - Present

      iCloudz is a proudly South African, 100% Black Owned business which is an independently verified Level 1 B-BBEE contributor with a 135% Procurement Recognition Level. iCloudz is a progressive information technology firm initially established as a project management company which has grown into a multifaceted IT services company, offering the full end-to-end ICT solutions from business optimisation, data centre modernisation, cloud connection and management, and ICT security. Skills: Strategic Partnerships · International Business Development · Global Cross-Functional Team Leadership · Business Development · Strategic Planning • Responsible to manage and maintain the reporting systems of organisation • Commission calculations and reporting for the respective Business Units • Salesforce.com – CRM systems and reporting to drive the business and market intelligence • Secure a platform of data reporting with a consulting company to ensure one platform of reporting • SnapComms communications software tool which helps get important messages across to staff Show less

    • South Africa
    • IT Services and IT Consulting
    • Managing Director
      • Mar 2016 - Present

      Our range of services include: - IT Services - Business Intelligence Implementations - Information Security Management - Business Continuity and IT Disaster Recovery - Organizational Change Management - IT Policy and Strategy Framework Development - End User Computing - Document Management Systems Our range of services include: - IT Services - Business Intelligence Implementations - Information Security Management - Business Continuity and IT Disaster Recovery - Organizational Change Management - IT Policy and Strategy Framework Development - End User Computing - Document Management Systems

    • South Africa
    • Mining
    • 700 & Above Employee
    • Program Manager
      • Jan 2022 - Present

      I have been involved in mining projects varying between small (R100m) projects, consisting of different consultants/contractors with project teams up to 35. I have the ability to support multiple projects with medium to high complexity and involved in projects as a project controller or project manager as well as having a proven track record in delivering to scope, time and cost. Mentoring Harmony Gold Mines in building their product management and product marketing capabilities through the SnapComms internal communications software tool. Show less

    • South Africa
    • 1 - 100 Employee
    • Treasurer Board of Directors
      • Aug 2021 - Present

      TIBA Disability Services is aimed at providing impaired persons with the community based preventative and rehabilitation services in order to empower them to achieve their maximum potential so that they can have a positive social impact and inclusion of kids with disabilities in mainstream education. The Acceptance of children with disabilities is critical to a healthy functioning country. TIBA Disability Services is aimed at providing impaired persons with the community based preventative and rehabilitation services in order to empower them to achieve their maximum potential so that they can have a positive social impact and inclusion of kids with disabilities in mainstream education. The Acceptance of children with disabilities is critical to a healthy functioning country.

    • Netherlands
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • NextWorld Quality Assurance Analyst
      • Jun 2022 - Nov 2022

      Nextworld offers an alternative to organisations burdened by traditional ERP. I was awarded the opportunity to leverage my ERP experience to build and test a revolutionary product to enable organisations to run their businesses their way and focus resources on innovative opportunities that further their mission both now and in the future. • Collaborate with product owners and developers to harvest product testing criteria for Nextworld • Develop test automations supporting our test designs • Monitor our daily automated test runs and diagnose root causes of failures • Manual test software as needed for product release • Develop domain expertise within a product area • Collaborate with team members and stakeholders in an agile scrum environment • Adhere to our Quality Assurance processes and conventions • Support our customers by debugging and resolving issues • Build and execute manual and automated unit tests • Collaborate with team members and stakeholders in an agile environment using the Scrum methodology Show less

    • United Arab Emirates
    • Telecommunications
    • 1 - 100 Employee
    • Senior Business Project Manager
      • Jun 2019 - Dec 2021

      Coached and managed Business Analysts to produce Test Cases/Scenarios ensuring that the business processes were tested adequately which identified critical gaps and bugs being identified. Built and executed test scenarios to ensure data was extracted, converted and populated into the receiving system, which highlighted errors that were rectified resulting in a smooth integration between the two systems. Plan, track, monitor and control activities of small projects to ensure that project goals/objectives are accomplished within the prescribed time frame, agreed quality and funding parameters enabled through the project methodologies and people management. Show less

    • Saudi Arabia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Business Project Manager
      • Mar 2019 - May 2019

      Managing the project at Musanada which is Abu Dhabi General Services Company. Modules include Oracle Primavera Unifier, P6 EPPM, Oracle Business Intelligence and integration to Tejari which is a cloud-based business automation system. Worked on Power BI tools along with SQL Server, Salesforce, Qlikview & Oracle database to target institutions to create dashboards and various reports. Also worked on writing complex queries to fetch desired output. Along with this, there is a universal reporting model that is used to cater most of the clients for providing desired reports and dashboards as well as training users to be able to use the tool effectively. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Manager Business Analysis
      • Feb 2018 - Feb 2019

      Managing the project and portfolio management solution at First National Bank (FNB). This project looks at defining process improvements at branch level by translating these needs into schedule requirements as well as developing scorecards and dashboards for management information reporting. As a Subject Matter Expert, I led a 5-person team that worked together to configure and set up the design and implementation of the CA PPM project management solution at First National Bank. • Point of Presence Primavera implementation • Support the existing PPM users on day to day activities • Design, document and develop business processes (BP) in PPM • Ensuring both technical and application support for the application with the customer • Working with the team to enhance existing business processes and designing new BP’s • Implement CA PPM for project controls, cost and delivery management • Supporting and training end-users on changes in business processes • Provide additional functional support to the reporting team to enhance reporting solutions • Provide functional expertise and support to the team developing end user training materials Show less

    • South Africa
    • Information Technology & Services
    • 700 & Above Employee
    • Senior Business Intelligence Analyst
      • Jul 2017 - Jan 2018

      At Altron Technologies I was afforded an opportunity to gain extensive experience in focusing on Microsoft Office 365, SharePoint, Digital Transformation, Infrastructure-as-a-Service, Support Services and Microsoft Azure. I have worked with various clients using virtual tools, Skype for Business, email, collaboration tools as well as intensive experience in the Microsoft Suite of products. On the Vodacom project, I completed the implementation of the application’s end-to-end integration solution framework before the deadline, and followed through on work commitments, leading to greater work responsibilities and an eventual promotion. Client : Vodacom (Pty) Ltd. (mobile phones) - Cape Town Summer Campaign rollout achieved earlier than deadline • Technical implementation of the application’s end-to-end integration solutions • Documenting and integrating data aspects, implementing information solution framework • Facilitation of business and functional design sessions and client meetings • Design/development/testing/implementation of repositories, tables, scripts etc. • Collaboration with IT teams and external vendors • Interfacing systems in conjunction with Application Development Support Leads • Conversion of existing Vodafone Europe applications for the South African market Show less

    • Czechia
    • Information Technology & Services
    • 1 - 100 Employee
    • Senior Business System Analyst
      • Jan 2017 - Jul 2017

      At CDM Smith, I supported the hydroelectric power plant project by establishing construction baseline schedules, monitoring the construction progress and planning and project controls. When reporting, my aim is always to provide targeted project intelligence through automated, dashboards with drill-down capability and drive interventions at project level which both correct poor performance and exploit opportunities to drive further benefit Client : CDM Smith (Pty) Ltd. (hydroelectrical dam) - Lesotho • Supporting existing Primavera deployment - Primavera Unifier application• Generating SOV, invoices, payment applications, estimates, budgets and scope management• Unifier data configuration (uDesigner staging and production environments)• Preparation of design documents and work task plans and schedules (Schedule Manager)• Quality assurance, configuration training and system administration Show less

    • Senior Business System Analyst
      • Jan 2017 - Jul 2017

      The other of my construction projects was at Aurecon in Australia from February 2017 to May 2017 where I personally lead and contributed to Primavera implementation and support. We integrated the suite of projects for a team of 20 people in a fast-paced environment.I always enjoyed very positive feedback from clients when working in consulting positions resulting from a drive to make a difference, integrity, an energetic, positive approach and care towards effective communication.Client : Aurecon (Pty) Ltd - Johannesburg • Analysis/design/remote implementation/configuration/support of Primavera Unifier application • Business Process Configuration and Custom Reports for Australian client• Integration between Primavera Unifier, P6 Analytics and BI Publisher • Risk analysis - project schedules and cost estimates • Oracle Business Intelligence Analytics, configuration of UDR reports and dashboards• Migration of data configuration for P6 Analytics and customised setup of new server• Configuration changes, testing customized business processes• Responsible for business processes and training of Project Management Scheduler• Configuration of document management system/business processes • User-defined reporting (integrated P6 to Unifier through gateway) and contractor schedule • Delay analysis, look ahead view configuration, plan vs actual and S-Curve• Configuring cash flow through P6 and Unifier Schedule sheet Show less

    • System Analyst
      • Nov 2013 - Dec 2016

      I began my Primavera career at the Development Bank of South Africa (DBSA) by developing integrated plans to effectively execute the scope of work to meet the project objectives for the City of Johannesburg and other government departments. I have the ability to develop a brief, formulate a plan, establish a team and manage all aspects of the project from business case through to completion and occupation by the client.Client : Development Bank of Southern Africa - Johannesburg• Analysis, design, implementation and support of Primavera Unifer application• Integration between Primavera Unifier, P6 Analytics and BI Publisher • Risk Analysis, project schedules, cost estimates • Configuration of UDR reports and dashboards (Oracle Business Intelligence Analytics)• Migration of data configurations for P6 Analytics, customised setup of new server • Designing solutions on enterprise integration and project cost management• Installation/configuration/maintenance/support of P6 EPPM and WebServices• Planning/design/deployment of Unifier components PCM to Unifier Migration • User training, system administration and document management• Allocating and distributing of resources and tasks• Preparing EPS and OBS after understanding the organisational structure • Creating projects for each EPS, all packages and the master schedule Show less

    • South Africa
    • Business Consulting and Services
    • 1 - 100 Employee
    • Senior Business Analyst
      • Aug 2008 - Aug 2013

      Client : Harmony Gold Mines - RandfonteinHarmony was the first corporate company in South Africa to implement CA Clarity. At EON Consulting I configured the Harmony Clarity improvement project and there is a need to maintain the system from a technical perspective.I understood Harmony’s need to effectively supply Portfolio and Project Management functionality to Project Managers, Project Members and Managers. I was selected to implement and support the CA Clarity solution. On the Harmony Gold Mining project, I gained extensive experience on the CA Clarity platform, a Project Portfolio Management Tool. My strong technical and functional skills made me one of the rare Clarity consultants that can effectively develop solutions at these levels.• Configuration, implementation and support of CA Clarity Portfolio Management Solution • Project and portfolio Management utilising Software Solution Tool• Expertise in GEL, SQL and PL/SQL, Business Objects and Web Intelligence• Collation of documents into the Taxonomy structure, storage in central repository• Supporting SAP portal in conjunction with Planning and Implementation team Show less

    • Business Analyst
      • Jan 2011 - Jul 2013

      Client : ESKOM Holdings SOC (Pty) Ltd - JohannesburgBack to Basics project : Standardized SAP system achieved for this major parastatalAs part of the PMCoE ISO audit, all hard and soft copy documents were required to be scanned, stored and controlled on Hyperwave. These files were stored in various locations such as Google Drive, SharePoint & Dropbox. I played an important role in collating documents and storing them into a central repository.• Defining information management system requirements• Managed business analysis processes and frameworks• Performing quality assurance testing, management of user acceptance testing• Back to Basics project, supported MS Project Server/SharePoint/MS SQL Server• BIDAT 1 Project, functional decomposition's, analysis of user requirements, performance management design, package and industry intelligence projects, transferred project office information to Hyperwave and SAP • Project Management Support Office - ISO Audit Document Controller and document management on Hyperwave, collation of documents into the Taxonomy structure and storage in a central repository (Google Drive/ SharePoint/Dropbox) Show less

    • Business Analyst
      • Mar 2009 - Dec 2010

      Client : ESKOM Holdings SOC (Pty) Ltd - Johannesburg Eskom Transmission Division: Information Asset Management project The Transmission Division embarked on a journey to implement Asset Management in accordance with world best practices within the organisation. An Eon Team was set up to define the requirements of their Information Management systems. I was responsible for the functional decompositions on the BIDAT & I project as well as analysing user requirements for the Performance Management, Design Work Packages and the Industry Intelligence projects. Show less

    • Data Analyst
      • Aug 2008 - Feb 2009

      Client : SanlamAt Sanlam, I was involved in the functional decomposition and analysis of user requirements, performance management design of the OBS/WBS structures, milestone identification, baseline development, budgeting, risk analysis, and detailed costs/schedule performance reporting. I formed part of the Project Management Support Office team as a Document Controller to store Google Drive, SharePoint, Dropbox documents in a central repository.

    • South Africa
    • Transportation, Logistics, Supply Chain and Storage
    • 300 - 400 Employee
    • Data Analyst
      • Aug 2007 - Jun 2008

      At Bidvest Panalpina Logistics, I was tasked to analyze business requirements, compile functional specifications as well as being involved in financial decisions. By following the System Development Life Cycle project methodology combined with the use of IT tools, I developed business solutions based on the client’s requirements and was actively involved in the design, implementation and roll out of the online Bidvest Panalpina system that provides logistics and supply chain services to the aerospace, marine and defense industries across various regions within Southern Africa. During the final stage of the project I undertook the role as a reporting consultant to clients in various regions in implementing the Core Freight System. Bidvest Panalpina (Pty) Ltd. (shipping) - Gauteng/Western Cape/Mpumalanga Provinces • Analysis of business requirements, process modelling and analysis and functional specifications • Replacing CCS system with Core Freight system across various regions • Advising on investment in IT systems and resources, purchasing • Process modelling and analysis to understand current and future state • Developing an understanding of business unit capabilities and identifying opportunities • Assessing business processes to increase efficiencies • Developing and managing business analysis processes and framework • Developing business solutions based on the client’s requirements • Business Process Analysis and Implementation of the Core Freight System Show less

    • South Africa
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Data Analyst
      • Aug 2005 - Jul 2007

      The Eskom Data Hub concept was ideally to implement a centralized database. As part of this initiative, I was tasked to facilitate training to end users on the use of the Capture Declare Tool and provided them with the necessary skills to effectively navigate the Executive Information Website. On numerous occasions along with others, I presented the Eskom Data Hub to Eskom executive members. Client : Eskom (Pty) Ltd - Johannesburg Training EXCO on EDH concept • Presentation of EDH Data Hub concept to EXCO • Conducted in-depth comparative GAP analysis of existing Human Resources division systems • Implementation and rollout of IPSO lifecycle methodology • Training users on the Capture and Declare Tool to navigate the Executive Information website • Facilitated Joint Application Design sessions, training of senior executives Show less

    • Utilities
    • 700 & Above Employee
    • Information System Analyst
      • Jul 2004 - Jul 2005

      The IS Architecture division had a requirement to analyze, design and implementation the IS methodology within the Eskom environment. I assessed the Information Systems Architecture Methodology by developed spread sheets with hyperlinks for stakeholders to assist with implementing the ISPO Lifecycle concept as well as conducted an in-depth comparative analysis of systems in the HR division. Client : ESKOM Holdings SOC (Pty) Ltd - Johannesburg Formulation of increased electricity pricing structure for Regional Electricity distributors • Presented the Eskom Data Hub (EDH) concept to EXCO and other members • Assessment of information systems architecture methodology • In-depth analysis, implementation of ISPO lifecycle, in-depth analysis • Conducted in-depth comparative GAP analysis of existing Human Resources division systems • Ongoing process improvements to track and resolve customer problems • Analysis of technical performance of products/systems/services Show less

    • Banking
    • 100 - 200 Employee
    • Information System Analyst
      • Sep 2003 - Jun 2004

      At the ABSA Contact Centre, the requirement was to monitor inbound and outbound calls, I was appointed as an Information Systems Administrator to work together with business drivers to implement a reporting system within the call center environment. Understanding of common software faults and increase domain knowledge. Client : ABSA Call Centre - Johannesburg • Implemented fully automated (Crystal Reports – MSDN) Call Centre reporting system • Monitoring data analysis, budgeting and business operations • Implementation of management dashboard • Client liaison regarding reporting requirements and briefing developers on client requirements Show less

Education

  • University of South Africa/Universiteit van Suid-Afrika
    Bachelor of Commerce - BCom, Computer and Information Systems Security/Information Assurance
    2004 - 2008
  • University of Johannesburg
    Bachelor of Commerce - BCom, Management Information Systems and Services
    2000 - 2003
  • University of Cape Town
    Bachelor of Commerce - BCom, Management Information Systems, General
    1998 - 1999
  • Lenasia Muslim School
    High School Diploma, High School/Secondary Certificate Programs
    1992 - 1997

Community

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