Sofia Ahmed

Account Manager at Greenbrain Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
CA
Languages
  • Spanish Limited working proficiency

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Bio

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Credentials

  • ASSIST: Applied Suicide Intervention Skills Training
    LivingWorks
    Sep, 2019
    - Oct, 2024
  • Ontario Secondary School French Certificate
    Markville Secondary School
    Jun, 2015
    - Oct, 2024

Experience

  • Greenbrain Inc.
    • Canada
    • Utilities
    • 1 - 100 Employee
    • Account Manager
      • Mar 2022 - Present

      Research prospective trades in the province and connect with them to collaborate and share leads. As the trades main point of contact, I educate their teams on the government rebates and track and relay their customers progress in the rebate programs

    • Customer Service Representative
      • Sep 2020 - Mar 2022

      Supported homeowners through government initiatives targeting reducing greenhouse gas emissions such as the Ontario Affordability Fund.

  • University of Toronto
    • Canada
    • Higher Education
    • 700 & Above Employee
    • Residence Don - RA
      • Aug 2018 - May 2020

      Create, market, and lead student centred programs to promote community, health, emotional, understanding and growth. Communicate, correspond and collaborate with on and off-campus offices such as counselling and therapy, student-lead organizations, campus security, Sexual Violence and Prevention Center, etc. Create, market, and lead student centred programs to promote community, health, emotional, understanding and growth. Communicate, correspond and collaborate with on and off-campus offices such as counselling and therapy, student-lead organizations, campus security, Sexual Violence and Prevention Center, etc.

  • Association For All Immigrants
    • Treasurer
      • Sep 2017 - Apr 2019

      University of Toronto's student-run organization devoted to providing free and affordable services to all immigrants in Toronto. Our current project is creating a petition to increase the number of student visas granted in Ontario. The goal of this petition is to allow undocumented children a legal and safe way to gain Canadian citizenship. University of Toronto's student-run organization devoted to providing free and affordable services to all immigrants in Toronto. Our current project is creating a petition to increase the number of student visas granted in Ontario. The goal of this petition is to allow undocumented children a legal and safe way to gain Canadian citizenship.

  • Flavours of Unionville
    • Canada
    • Restaurants
    • Customer Service
      • Apr 2015 - Sep 2017

      • Served specialty ice-cream and drinks in a fast paced tourist location where exceptionally long lines required efficient preparation and proficient use of the POS system • Assisted management with nightly inventory checks and restocking, and worked as stand in manager when management was abroad • Trained new staff members on providing exceptional customer service, specifically to customers who do not speak English which was common at our tourist location • Served specialty ice-cream and drinks in a fast paced tourist location where exceptionally long lines required efficient preparation and proficient use of the POS system • Assisted management with nightly inventory checks and restocking, and worked as stand in manager when management was abroad • Trained new staff members on providing exceptional customer service, specifically to customers who do not speak English which was common at our tourist location

  • Silver Tulip Indian Bridal Boutique
    • Sales Consultant
      • Apr 2013 - Sep 2017

      • Provided a very high-end customer experience for brides looking to design custom gowns • Educated myself on South Asian, Middle Eastern, North African, East African and West Indian wedding traditions to authentically serve our clients needs • Made pricing decisions and recommended sales and marketing strategies • Provided a very high-end customer experience for brides looking to design custom gowns • Educated myself on South Asian, Middle Eastern, North African, East African and West Indian wedding traditions to authentically serve our clients needs • Made pricing decisions and recommended sales and marketing strategies

  • Markham Public Library
    • Canada
    • Libraries
    • 1 - 100 Employee
    • Camp Counsellor
      • Jun 2016 - Aug 2017

      • Responsible for the development of STEM-based curriculum and activities, specifically robotics and coding, used in camps reaching over 1000 children each summer • Fostered relationships with parents by consistent communication about their child’s development, especially potential mental health and behavioural issues • Collaborated with a team of 17 counselors to improve children’s problem solving and rational thinking skills, while simultaneously encouraging the development of their self-worth

Education

  • University of Toronto
    Bachelor of Arts - BA, Economics
    2015 - 2020
  • University of Toronto
    Bachelor of Arts - BA, Economics
    2015 - 2020

Community

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