Experience

Brayka Resorts

• Hospitality
• 1 - 100 Employee

• Executive Housekeeper

  • Jan 2022 - Present

  Job Responsibilities Financial Returns • Preparation and management of the Department's budget. • Manpower planning and management needs. Determining the discards of room linens, uniforms and all other worn out items and recommending new purchase of it as and when needed Ensures that consumption of guest supplies is under control. Monitoring Budget and control on departments A-Z expenses to achieve TGOP of the hotel. Our People Managing day to day staffing, planning and assignment of work, creating healthy performance based working culture, setting clear and SMART goals to the team members. • Lead & develop - Providing colleagues a proper mentoring, training, motivating, coaching and regular feedback to improve their performance. Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary. Keeping an open channel of communication with subordinates and superiors on a daily basis. Guest Experience Monitoring Housekeeping personnel to ensure rooms, and particularly those of priority members, known repeat guests and other VIP's receive special attention. • Informing other operating departments of Housekeeping matters, which concern notably the Front Office, to ensure accurate room status, in addition to communicating with Engineering and the Laundry. Inspecting guest rooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required. Scheduling routine inspections by supervisors, of all laundry operations and housekeeping areas including occupied and non-occupied rooms. • Ensuring team members are familiar with in house facilities for the purpose of assisting guests. Routine cleaning programs including spring cleans, etc. Responsible Business Monitoring and controlling Housekeeping procedures including lost and found, key control, se Show less



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