Ahmed Shawky

Internal IT Audit-Assistant Manager at Abu Dhabi Islamic Bank - Egypt
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Contact Information
us****@****om
(386) 825-5501
Location
Egypt, EG
Languages
  • arabic Native or bilingual proficiency
  • english Full professional proficiency

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Credentials

  • Implementing the NIST Risk Management Framework
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Putting ITIL® Into Practice: Applying ITIL® 4 Foundation Concepts
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • GRCA
    OCEG (Open Compliance & Ethics Group)
    Feb, 2021
    - Nov, 2024
  • GRCP
    OCEG (Open Compliance & Ethics Group)
    Feb, 2021
    - Nov, 2024
  • ISO 27001 Lead Auditor - Information Security Certification
    PECB
    Jan, 2021
    - Nov, 2024

Experience

  • Abu Dhabi Islamic Bank - Egypt
    • Egypt
    • Banking
    • 700 & Above Employee
    • Internal IT Audit-Assistant Manager
      • Oct 2022 - Present

  • Jumia Group
    • Nigeria
    • Technology, Information and Internet
    • 700 & Above Employee
    • Internal IT Audit-Information Security & Fintech
      • Feb 2022 - Sep 2022

  • KPMG EG | Hazem Hassan
    • Egypt
    • Business Consulting and Services
    • 700 & Above Employee
    • Senior Information Technology Consultant
      • Feb 2021 - Jan 2022

    • Senior Information Technology Auditor
      • Jan 2021 - Feb 2021

    • Associate IT Audit Consultant at KPMG- Hazem Hassan
      • Jul 2019 - Jan 2021

    • IT Audit Consultant
      • Nov 2017 - Jul 2019

  • ABC Bank
    • United States
    • Banking
    • 1 - 100 Employee
    • Customer Service Representative
      • Oct 2016 - Oct 2017

      - Manage and resolve customer complaints - Identify and escalate priority issues - Follow up customer calls where necessary - Produce call reports - Take actions for risk transactions - Manage and resolve customer complaints - Identify and escalate priority issues - Follow up customer calls where necessary - Produce call reports - Take actions for risk transactions

  • TE data
    • Egypt
    • Technology, Information and Internet
    • 700 & Above Employee
    • Technical Support Agent
      • Nov 2015 - May 2016

       Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;  Gather customer’s information and determine the issue by evaluating and analyzing the symptoms  Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;  Gather customer’s information and determine the issue by evaluating and analyzing the symptoms

Education

  • Helwan University Cairo
    Bachelor's degree, Business Information System (BIS)
    2011 - 2015
  • Udacity
    Nano-Degree ,Data Analysis
    2022 -
  • orman language school

Community

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