Project Manager

• Oct 2021 - Present

• Lead a high-performing team to complete over 60 projects spanning branding editorial, and UI/UX, demonstrating a deep understanding of technical expertise. Projected a 18% increase in productivity and a 6% reduction in costs. • Automated a process that takes a team of 3 employees multiple hours to complete. Used Notion to manage the process and reduce the time to completion. The automation reduced the time by 70% while increasing the quality of the deliverable. • Planned and executed all whitespace events, ensuring flawless execution and increasing event attendance by 35% by leveraging strategic relationships with existing partners from previous employment. • Secured 25+ leads and forged new contracts, by setting up and participating in meet and greet events using marketing collateral and by providing service demonstrations, providing exceptional client relationship management and business development skills. • Led the implementation of new company services, including Marketing, UI/UX Consultation , and Printing, within 5 months. Created a training plan and mentored team members to autonomously handle project requirements for these technical domains, which resulted in a 10% increase in monthly revenue generation. Show less

Project Coordinator

• Nov 2021 - Nov 2022

• Managed a team of 12 team members, 3 remote teams and 12 interns, distributed across multiple countries, ensuring seamless collaboration and delivering an output of 20K new users. • Formulated comprehensive business, operations, and technical plans, providing clear guidance to both existing and new team members on the company's structure, requirements, and responsibilities. • Developed a competitive pricing strategy by conducting market research via social media and direct customer feedback. The updated platform pricing led to a 15% increase in orders within six months. • Developed a strategic event plan that successfully attracted business and customers, elevating Arbela's booth to the prestigious rank of 3rd most visited at HITEX 2021. • Crafted visually engaging infographics and comprehensive reports that delivered insights on project outcomes, including attendance, revenue, and profitability metrics, using Excel and Power BI. Show less

Frontend Developer

• May 2019 - Dec 2020

• Developed eight websites for diverse clients, employing different technology stacks including React and Svelte. • Maintained seven projects over eight months, improving project longevity and success by balancing bug fixes and feature requests with new code and documentation. • Leveraging Git version control tool to manage project repositories and establish seamless (CI/CD) pipelines for diverse projects. This approach streamlined development. workflows and ensured efficient code deployment. • Enhanced the accessibility, performance, and reach of multiple websites by skillfully managing, configuring, and deploying the projects on multiple web servers, including Plesk, Netlify, and GitHub. Pages. • Created, updated, and organized project data within Asana & Jira project management systems for all the projects to improve team efficiency. Show less

Field Officer & Data Entry Clerk

• Jun 2019 - Dec 2019

• Interviewed and screened over 350 beneficiaries for 8 different projects, each of which had different criteria for acceptance. • Entered data into the GIZ Dashboard, using the central database, daily to monitor the program's performance metrics. • Coordinated with government officials to handle project application and staff deployment to the field for a CFW project. • Interviewed and screened over 350 beneficiaries for 8 different projects, each of which had different criteria for acceptance. • Entered data into the GIZ Dashboard, using the central database, daily to monitor the program's performance metrics. • Coordinated with government officials to handle project application and staff deployment to the field for a CFW project.

Co-Trainer

• Mar 2019 - May 2019

Qudra Project | React Native Course: • Preparing a personalized study material with the trainer to match the skill set of the course students and creating a template for future trainers to follow. Qudra Project | React Native Course: • Preparing a personalized study material with the trainer to match the skill set of the course students and creating a template for future trainers to follow.

Information Technology

• Apr 2019 - Apr 2019

Software Technician

• May 2015 - Apr 2018

• Successfully boosted product sales by 16% through the enhancement of the customer care process, showcasing strong leadership and process improvement skills. • Decreased customer complaints regarding software issues by 38% by performing maintenance on the software for clients and various retail stores. • Increased the company’s revenue by 15% over the course of one year by contributing to the sales process by not only selling products but also offering software technician services to customers. Show less