Experience

Kia Egypt

• Egypt
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Wholesale Senior Manager

  • Jan 2020 - Present



Kia Egypt

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Wholesale Manager

  • 2018 - Present

• Showroom Manager

  • Jan 2011 - Present

  • Managing a dedicated team for a specific Show room.• Setting Targets and Work Frame for each team member in the branch.• Utilize vehicles stock to the best advantage of the business.• Training and coaching of the existing workforce according to Job Descriptions and requirement. • Assigning and reassigning tasks to workforce according to business needs. • Recruitment and Hiring of new Workforce when and where needed.

• Sales Supervisor

  • Jan 2009 - Dec 2010

  • Principal. Such objectives include but are not limited to the mix of stock, gross margins and volume. • Employ new car sales persons in my team. • Plan and conduct regular training programs for Sales persons in my team. • Assign and manage the work of Salespersons each day, review previous day’s/week’s sales, analyses results and directly assist in the achievement of sales targets and budgets. • Oversee the sales of Salespersons and make any necessary corrections at regular training meetings. • Plan and use contacts and other incentives to encourage sales. • Plan and implement new car sales follow-up system, etc. and approve all retail sales orders done by my team. • Attend approved training programs and required meetings. • Understand and apply company and franchise policies and procedures. • Ensure demonstrations and new cars are mentioned and delivered in accordance with the company and franchise policies and procedures. • Take all reasonable steps to protect and own problems and overcome obstacles. Show less

• Sales Representative

  • Aug 2008 - Dec 2009

  • Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models.• Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries.• Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models.• Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.• Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing.• Provides sales management information by completing reports.• Updates job knowledge by participating in educational opportunities.• Enhances Distributer reputation by accepting ownership for accomplishing new and different requests. Show less



TE data

• Egypt
• Technology, Information and Internet
• 700 & Above Employee

• Billing Control Supervisor

  • Jan 2008 - Aug 2008

  • Creating new opportunities and prospects and converting them into new Customers.• Retaining Customers who have decided to cancel their subscription with the company.• Setting objectives for the team members and evaluating their performance.

• Billing Control Executive

  • Aug 2006 - Dec 2007

   Following up and controlling that all new customers/renewals are done in time. In charge of following up with the customers and providing solutions for their different kinds of problems. Coordinating and arranging work between different departments to provide best service for the clients. Identified & communicating customer needs to the appropriate department within the company. Responsible for checking that customers fully pay for the complete package they already received. Show less



Raya CX

• Egypt
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Sales Representative

  • May 2006 - Aug 2006

   Sell long distance and international calls to USA.  Sell long distance and international calls to USA.



Diners Club International

• Financial Services
• 100 - 200 Employee

• Sales Representative

  • Jan 2006 - May 2006

  • Sell credit cards to card members.• Make deals with the enterprise customers.

• Customer Service Officer

  • Jul 2005 - Dec 2005

  • Handle all customers inquires and complains.• Follow up the irregular transactions.