Senior Technical Support

• Apr 2023 - Present

Technical support

• Feb 2020 - Mar 2023

Installing new computers for the beneficiaries in the company.Configure the new devices to work and use by adjusting the settingsDownload software and applications (operating systems) and prepare devices to work properlyDownload virus protection software for all company employee’s devices Carrying out changes and update in programs, operating systems and applications in computers.Participation in the development of technical specifications for computers.Follow up the relevant administrative units to provide basic spare parts.Work to provide hardware requirements of supplies and accessories.Perform daily system monitoring, check the integrity and availability of all hardware, server resource, systems, and major processes, review system and application logs, and verify completion of scheduled tasks such as backups.Implement the approved policies using technical and network systems.Manage and migrate to the program (365 Office). Show less

Sales Officer

• Nov 2019 - Jan 2020