Experience

charles

• Germany
• Software Development
• 1 - 100 Employee

• Product Manager

  • Sep 2022 - Present



Value for Good GmbH

• Germany
• Business Consulting and Services
• 1 - 100 Employee

• Principal Project Manager

  • Jan 2018 - Aug 2022

  Part-time principal working on tech for good projects. Part-time principal working on tech for good projects.



Harvard Kennedy School

• United States
• Higher Education
• 500 - 600 Employee

• Graduate Teaching Assistant

  • Jan 2021 - Dec 2021

  Teaching Assistant to Prof. Gordon Hanson for his economics classes “Future of Work” and “Causes and Consequences of Inequality”.

• Graduate Research Assistant

  • Nov 2019 - Dec 2020

  Researched and developed a multi-party negotiation simulation on big infrastructure projects under the supervision of Prof. Brian Mandell.



ZAGENO Inc.

• United States
• Biotechnology Research
• 1 - 100 Employee

• Product Management Intern

  • May 2021 - Aug 2021

  • Automated process for charging vendors commission. Was responsible for user research and stakeholder alignment, PRD and development of MVP. Automation allowed for scaling up the supplier base and saved 0.5 FTE per year.• Mapped back-end price structure for the automation of currently manual price updates.• Analyzed customer needs based on purchasing behavior, site usage and churn analysis. Developed different customer segments and their go-to-market strategy. Recommendations entered product roadmap.



EDU. A degree smarter

• Malta
• Higher Education
• 1 - 100 Employee

• Head Of Business Development

  • Apr 2018 - Jun 2019

  • Designed and launched digital training for healthcare workers with a team of four (product manager, engineers, designer).• Analyzed global competitive landscape for digital learning in the medical space, mapped medical training policies and conducted customer research in EMEA. • Designed and launched digital training for healthcare workers with a team of four (product manager, engineers, designer).• Analyzed global competitive landscape for digital learning in the medical space, mapped medical training policies and conducted customer research in EMEA.



Kiron Open Higher Education

• Germany
• E-Learning Providers
• 1 - 100 Employee

• Interim COO - Chief Operating Officer and first proxy

  • May 2017 - Feb 2018

  • Led company during funding crunch and product pivot managing international offices, project management, partnerships, communication, finance, legal and HR departments (16 employees).• Managed transition with Engineering and Product to a user-centric product development, rather than donor-focused, translating into a 15% increase in student engagement. Managed relationship with and communicated pivot to donors.• Managed cross-functional GDPR-compliance project with Product, Engineering, Student Services and Legal. Compliance achieved on time.• Led search committee to hire CEO, CFO and multiple engineering and design positions. All positions were successfully filled.• Co-led strategic effort to focus on student transfers to university, creating relevant KPIs, setting up mentorship program for promising candidates and mobilizing resources for it. Initiative increased student transfer numbers by 100%.

• Head of International Product

  • Feb 2017 - Jun 2017

  - Responsible for international offices in Jordan, Lebanon, France and Turkey (10 employees) and building partnerships with universities, funders and NGOs- Owner of product internationalization strategy; analysis and recommendations entered long-term product roadmap- Led footprint and market analysis and implemented new company footprint saving €450k p.a.



McKinsey & Company

• Business Consulting and Services
• 700 & Above Employee

• Senior Consultant

  • Aug 2014 - Feb 2017

  Worked with top management of several clients on their most pressing strategic and operational issues. Served clients mostly in the energy industry, mobility and the public sector.- Conducted user research on course enrollment for refugees following entry into EU. Developed user personas and identified pain points in application process and communication. New user journey expected to increase sign-up by 10%.- Created an asset disposal strategy for a bad bank based on market trends, expected to increase asset recovery rate by 15%- Designed, built and delivered an inventory model for a large energy utility expected to reduce inventory by over 20% - Set up a dedicated sales team for a major logistics company and optimized product offering for large customers expected to reduce offer time by 20% and errors by 40%- Optimized procurement strategy for an energy utility with expected savings of over 15% on annual spend



Goethe University Frankfurt

• Germany
• Higher Education
• 700 & Above Employee

• Research Assistant

  • Dec 2011 - Apr 2014

  - Developed and acquired impact evaluation projects in developing countries, - Conducted big data research on household consumption behavior in developing countries. - Lead TA for several undergraduate and graduate courses. - Developed and acquired impact evaluation projects in developing countries, - Conducted big data research on household consumption behavior in developing countries. - Lead TA for several undergraduate and graduate courses.



Deutsche Bank

• Germany
• Financial Services
• 700 & Above Employee

• Equity Strategy intern

  • Oct 2011 - Dec 2011



Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH

• Germany
• International Trade and Development
• 700 & Above Employee

• Transportation Policy Intern

  • Aug 2010 - Dec 2010



Deutsche Bahn

• Rail Transportation
• 700 & Above Employee

• Inhouse Consulting Intern

  • Jun 2009 - Sep 2009