Experience

ELV Technology Solutions LLC

• United Arab Emirates
• Information Technology & Services
• 1 - 100 Employee

• Sales Executive

  • Dec 2022 - Present

  Abu Dhabi Emirate, United Arab Emirates



APEX Group

• India
• Higher Education
• 1 - 100 Employee

• Key Account Manager

  • Dec 2021 - Nov 2022

  القاهرة مصر - Plan an integral part in generation new technical sale that will turn into long-lasting relationships. - resolve any issues and problems faced by customers and deal with complaints to maintain trust. - acquire a through understanding of key customer needs and requirements - ensure the correct products and services are delivered to customers in a timely manner . - marketing for apex's product through multiply channel - conducting marketing analysis before any deal to compare… Show more - Plan an integral part in generation new technical sale that will turn into long-lasting relationships. - resolve any issues and problems faced by customers and deal with complaints to maintain trust. - acquire a through understanding of key customer needs and requirements - ensure the correct products and services are delivered to customers in a timely manner . - marketing for apex's product through multiply channel - conducting marketing analysis before any deal to compare our company against competitors. Show less



Etisalat Egypt

• Egypt
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Aug 2019 - Nov 2021

  Cairo, Egypt -Identify and access customers' need to achieve satisfaction. - Build Sustainable relationships and trust with customer accounts through interactive communication. - Handle Customer Complaints , provide appropriate solutions .

• Sales Representative

  • Aug 2019 - Nov 2021

  Egypt - Present, promote and sell products/services using solid arguments to existing and prospective customers. - Establish, develop and maintain positive business and customer relationships. - Achieve agreed upon sales targets and outcomes within schedule.



ETISAL International Group

• Egypt
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Call Center Agent

  • Aug 2018 - Aug 2019

  Egypt - Answering phones from customers professionally and responding to customer inquiry and complaint. - Handling and resolving customer complaint. - processing form , orders and application requested by customers.