Experience

Ducon Industries FZCO

• United Arab Emirates
• Construction
• 1 - 100 Employee

• Solutions Sales Engineer

  • Jul 2022 - Present

  As a sales engineer i am responsible of Identifying the development potential in accounts by studying current and previous business status, Effectively communicate client needs to the R&D teams for future product enhancements, Collect and document competitive intelligence, Meet with key customer personnel, identify and evaluate additional needs, analyze opportunities as initiate sales process by building trusting relationship, strong product knowledge and tracking competitive products by analyzing Technical specifications and market needs leading to enhance department and organization place in market, issuing proposals and customer presentations, offering technical insights to reinforce value statements, maintaining lasting customer relationship with "For every problem there is a solution". Show less



Arabia Holding

• Egypt
• Real Estate
• 200 - 300 Employee

• Contracts Engineer

  • Aug 2020 - Jun 2022

  I was leading the procurement subcontracting, my main responsibilities was to have a list of vetted sub-contractors, and understand their current capabilities and commercials to ensure a smooth engagement from contract signing to project closure. I was leading the procurement subcontracting, my main responsibilities was to have a list of vetted sub-contractors, and understand their current capabilities and commercials to ensure a smooth engagement from contract signing to project closure.



CDCM - PEUGEOT

• Egypt
• Automotive
• 1 - 100 Employee

• After-Sales Assistant Manager

  • Sep 2019 - Jul 2020

  As an After-Sales Assistant Manager at Peugeot I developed after-sales policies and reported the results to the management team; I translated policies into concrete actions in order to improve our customer support ecosystem; and identified opportunities for further business transactions. In addition, tracking and executing on our after-sales budget as our company strategy and reporting on target achievements, analyzing statistical data from our reporting system to achieve a higher Customer Satisfaction Index. Show less



Triangle Heavy Equipment

• Egypt
• Truck Transportation
• 1 - 100 Employee

• Product Support Engineer

  • May 2018 - Sep 2019

  Triangle is a Heavy machinery company with a divers product portfolio ranging from earth moving equipment, heavy trucks, and generators. I was part of the Product Support Team, where I was in charge of maintaining a long-term customer relationship, and following up on all customer related inquiries, technical issue resolution. I was responsible for managing 1500 Equipment across Egypt, focusing industries like Transportation, Construction, and Oil and Gas. Triangle is a Heavy machinery company with a divers product portfolio ranging from earth moving equipment, heavy trucks, and generators. I was part of the Product Support Team, where I was in charge of maintaining a long-term customer relationship, and following up on all customer related inquiries, technical issue resolution. I was responsible for managing 1500 Equipment across Egypt, focusing industries like Transportation, Construction, and Oil and Gas.



Power House

• Egypt
• Machinery Manufacturing
• 100 - 200 Employee

• Tendering Engineer

  • May 2016 - May 2018

  in this strategic role, I was tasked to lead all received tender documents to an awarded deal. Starting off by analyzing and understanding the business needs, preparing technical and commercial proposals (whilst obtaining factored/Sub-Supplier costs where necessary) and attending clarification meetings with our client to meet and deliver on their commercial guidelines and have the necessary sign off in accordance with the delegation of authority guidelines. in this strategic role, I was tasked to lead all received tender documents to an awarded deal. Starting off by analyzing and understanding the business needs, preparing technical and commercial proposals (whilst obtaining factored/Sub-Supplier costs where necessary) and attending clarification meetings with our client to meet and deliver on their commercial guidelines and have the necessary sign off in accordance with the delegation of authority guidelines.



Saudi First Elevators

• Egypt
• Construction
• 1 - 100 Employee

• Technical Sales Engineer

  • Aug 2015 - May 2016

  I was responsible for the full sales process, from prospecting to the elaboration of commercial proposals, and from order management to cash collection. Part of which was ensuring the development of customer relationships, profitability, customer loyalty and satisfaction. A strategic aspect of this job that I enjoyed was my participation in the pricing and offers management in order to ensure growing profitability. I was responsible for the full sales process, from prospecting to the elaboration of commercial proposals, and from order management to cash collection. Part of which was ensuring the development of customer relationships, profitability, customer loyalty and satisfaction. A strategic aspect of this job that I enjoyed was my participation in the pricing and offers management in order to ensure growing profitability.



Egyptian Armed Forces Engineering Authority - الهيئة الهندسية للقوات المسلحة المصرية

• Egypt
• Construction
• 300 - 400 Employee

• Production And Maintenance Manager

  • Jan 2014 - Mar 2015

  As part of my obligatory military experience I was assigned to the Engineering Authority where I was part of the taskforce responsible for building Egypt's Regional Ring Road. I was in charge of the main Ready-mixed Concrete plant, where I had to produce 1500m3 of concrete daily, whilst ensuring the station was constantly maintained and serviced according to the best-practice standards. As part of my job, I was responsible for planning and undertaking scheduled maintenance, Scheduling spare parts, responding to breakdowns, diagnosing faults, repairing equipment, and supervising technical staff. Show less