Ahmed Magdy El-Serafi

IT Project Director at Echolink
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Contact Information
us****@****om
(386) 825-5501
Location
Alexandria, Egypt, EG
Languages
  • English Professional working proficiency
  • Arabic Native or bilingual proficiency

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Credentials

  • Cybersecurity Basics
    Hasso Plattner Institute
    Mar, 2022
    - Sep, 2024
  • Nanodegree in Web Development
    Udacity
    Jan, 2021
    - Sep, 2024
  • Strategic Organization Knowledge Management
    Metropolitan School of Business & Management (UK)
    Jul, 2020
    - Sep, 2024
  • Sophos Certified Engineer
    Sophos
    Jun, 2020
    - Sep, 2024
  • Android Development Track
    Udacity
    Nov, 2019
    - Sep, 2024
  • Front End Development Track
    Udacity
    Aug, 2019
    - Sep, 2024
  • CS50 Introduction to Computer Science
    Harvard University
    Jul, 2019
    - Sep, 2024
  • Full Stack Development Track
    Udacity
    Jul, 2019
    - Sep, 2024
  • Data Analysis Track
    Udacity
    Apr, 2019
    - Sep, 2024
  • Mainframe - Crucial Role in Modern Enterprise Computing
    Hasso Plattner Institute
    Jan, 2019
    - Sep, 2024
  • In-Memory Data Management
    Hasso Plattner Institute
    Nov, 2017
    - Sep, 2024
  • Inspirations for Design
    Hasso Plattner Institute
    Oct, 2017
    - Sep, 2024
  • Business Process and Decision Modeling
    Hasso Plattner Institute
    Jun, 2016
    - Sep, 2024
  • Social Media - What No One has Told You about Privacy
    Hasso Plattner Institute
    Feb, 2016
    - Sep, 2024
  • Knowledge Engineering with Semantic Web Technologies 2015
    Hasso Plattner Institute
    Jan, 2016
    - Sep, 2024
  • Web Technologies
    Hasso Plattner Institute
    Jul, 2015
    - Sep, 2024
  • MCAD: Microsoft .NET
    Microsoft
    Oct, 2006
    - Sep, 2024
  • MCDBA: Microsoft SQL Server 2000
    Microsoft
    Sep, 2006
    - Sep, 2024
  • MCPS: Microsoft Certified Professional
    Microsoft
    Apr, 2006
    - Sep, 2024
  • Grandstream Certified Specialist
    Grandstream Networks
    Nov, 2018
    - Sep, 2024

Experience

  • Echolink
    • Egypt
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Project Director
      • Jan 2018 - Present

      : Working as an IT Project Director in Echo Link Co. (IT Solutions for business) Responsible for the following: - Supervising the Information Technology Program and its subprograms - Supervising the technical team who responsible for technical support - Supervising the Information Systems and Software Development Program - Supervising the Developing and Designing team who responsible for Software Development - Responsible for communicating with clients for delivering the best service - Responsible for the Quality Assurance Show less

  • AlexTrans for Customs Clearance
    • IT Manager
      • Jan 2016 - Dec 2017

      : Working as an IT Manager in Alex Trans Co. for Customs Clearance. Responsible for the following: • Manage information technology (IT) and information systems (IS) • Manage integrated systems: Decision Support System (DSS), Logistics & Supply Chain Management (SCM), and Enterprise Resource Planning (ERP) • Plan, organize, control and evaluate IT and electronic data operations • Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance • Design, develop, implement and coordinate systems, policies and procedures • Ensure security of data, network access and backup systems • Act in alignment with user needs and system functionality to contribute to organizational policy • Identify problematic areas and implement strategic solutions in time • Audit systems and assess their outcomes • Preserve assets, information security and control structures • Handle annual budget and ensure cost effectiveness Show less

  • Al Masry Al Youm Newspaper
    • Senior IT Specialist
      • Jan 2010 - Dec 2015

      Working as a Senior IT Specialist in Al-Masry Al-Youm Independent Daily Newspaper. Responsible for the following: • Administering and maintaining leased line connection linked between Alexandria office “Al-Eskandaria Al-Youm” Edition and the head office “Al-Masry Al-Youm” in Cairo. • Managing the Internet connection distributed across the Local Area Network (LAN) through Domain Controller Server on MS Windows Server 2003 and controlling accessing to the Wide Area Network (WAN) through ISA Server. • Backing up a Disaster Recovery. • Administering File server for sharing employees' documents on security levels. • Working in the Web-Development team for developing and designing applications and the official Al-Masry Al-Youm website. • Working with the other IT team for administering and maintaining transferring data securely between the offices around Egypt. • Updating and implementing applications on PCs and laptops. • Finding solutions and troubleshooting for Mac OSX on Mac devices, Linux on servers and MS Windows for PCs and laptops of employees. • Maintaining hardware of PCs, printers, monitors, faxes, scanners, and servers. • Finding solutions and troubleshooting for Mac OSX on Mac devices and MS Windows XP/Vista/7 for PCs and laptops of employees. Show less

  • AWI - Al Waseet International
    • Media Production
    • 100 - 200 Employee
    • IT Specialist
      • Nov 2006 - Dec 2009

      Responsible for the following: • Administering and maintaining leased line connection linked between Alexandria branch, Ramleh Station branch and the head office in Cairo. • Managing the Internet connection distributed across the Local Area Network (LAN) controlling accessing to the Wide Area Network (WAN). • Backing up a Disaster Recovery. • Managing Firebird database on Linux Red Hat Server. • Backing up and restoring database file on database server on failure system. • Administering File server for sharing employees' documents on security levels. • Reporting to the Al-Waseet International (AWI) feeding back in logistics and Information Technology. • Working in the IT team group of the (AWI) for developing and designing applications and the official website. • Working with the other IT team in Waseet Egypt for administering and maintaining transferring data securely between branches (Cairo – Alexandria – Delta – Upper Egypt). • Updating and implementing applications on PCs and laptops. • Maintaining hardware of PCs, printers, monitors, faxes, scanners, and servers. • Finding solutions and troubleshooting for Mac OSX on Mac devices, Linux on servers and MS Windows for PCs and laptops of employees. Show less

  • Arab Academy for Science and Technology and Maritime Transport
    • Egypt
    • Higher Education
    • 700 & Above Employee
    • Information Technology Instructor
      • Jan 2004 - Oct 2006

      Working as an IT instructor in the Arab Academy for Science & Technology (AAST) in cooperation with The American University in Cairo (AUC) - Center for Adult and Continuing Education (CACE). Responsible for teaching preparing courses for taking the ICDL exam. Teaching ICDL, Database, and Programming courses. Working as an IT instructor in the Arab Academy for Science & Technology (AAST) in cooperation with The American University in Cairo (AUC) - Center for Adult and Continuing Education (CACE). Responsible for teaching preparing courses for taking the ICDL exam. Teaching ICDL, Database, and Programming courses.

  • Dalyly.NET
    • Technical team leader
      • Jan 2005 - Feb 2006

      Working as a network and web hosting administrator in Blue Bird Company for reselling and web-hosting Dalyly.NET Responsible for the following: • Implementing & Maintaining the LAN & WAN security using ISA Server. • Web Administrator of the commercial website http://dalyly.com • Developing, designing and maintaining web-sites using .NET Framework (ASP.NET and Visual Basic.NET). • Project manager assistant for leading system analysis and design team. • Working with software engineering team for developing integrated systems. • Customer technical support. Show less

  • Falcon Systems Company
    • United States
    • Telecommunications
    • Network Administrator
      • Jan 2004 - Dec 2004

      Responsible for the following: Implementing & Maintaining the LAN & WAN security. Hardware and software troubleshooting. Writing recommendation reports of logistic studies of the technical products. Responsible for the following: Implementing & Maintaining the LAN & WAN security. Hardware and software troubleshooting. Writing recommendation reports of logistic studies of the technical products.

  • ZEUS Company
    • United Kingdom
    • Software Development
    • Customer technical support
      • Oct 2001 - Sep 2003

      Working as a computer technician in the maintenance department in ZEUS Company (technical support for LANs and PCs). Responsible for the following: Maintaining PCs (hardware/software). Troubleshooting MS Windows. Implementing and deploying applications. Giving seminars to new recruits. Working as a computer technician in the maintenance department in ZEUS Company (technical support for LANs and PCs). Responsible for the following: Maintaining PCs (hardware/software). Troubleshooting MS Windows. Implementing and deploying applications. Giving seminars to new recruits.

Education

  • Arab Academy for Science, Technology and Maritime Transport
    Excellent, College of Computing and Information Technology
    2008 - 2011
  • Tanta University
    Bachelor's Degree, BA in Philosophy
    1991 - 1995

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