Experience

Smart Vision for Information Systems

• United Arab Emirates
• IT Services and IT Consulting
• 100 - 200 Employee

• Sr. Project Manager

  • Apr 2018 - Present

  Responsible for the overall direction, coordination, implementation, execution, control and completion of projects and ensuring consistency with company’s strategy, commitments and goals. Responsible for the overall direction, coordination, implementation, execution, control and completion of projects and ensuring consistency with company’s strategy, commitments and goals.



MDS FOR COMPUTER SYSTEMS

• Al-Riyadh Governorate, Saudi Arabia

• IT Service Operation Management Specialist & Project Manager

  • Aug 2014 - Apr 2018

  Responsible for the overall operational effectiveness and performance of customers’ infrastructure systems, as well as ensuring the 24/7 service availability and resilience of all platforms to drive the service performance across the board also responsible for the overall direction, coordination, implementation, execution, control and completion of projects and ensuring consistency with company’s strategy, commitments and goals. Responsible for the overall operational effectiveness and performance of customers’ infrastructure systems, as well as ensuring the 24/7 service availability and resilience of all platforms to drive the service performance across the board also responsible for the overall direction, coordination, implementation, execution, control and completion of projects and ensuring consistency with company’s strategy, commitments and goals.



MDS For Cumputers Systems

• Saudi Arabia

• IT Services Operation & Maintenance and Project Coordinator

  • Aug 2013 - Jul 2014

  1- Plan and schedule the Preventive Maintenance (PM) for the Network infrastructure 2- Response to the tickets and incidents raised by the Customer and follow up with the technical team to make sure that the tickets had been resolved within the timescale agreed in SLA. 3- Participate in the creation of the selection criteria and negotiation with the services suppliers and contractors to maintain a good relationships with them to assure the quality of services. 4- Follow up with the selected services suppliers and contractors to make sure that the deliverables will be delivered in time and the deliverables are matching the agreed scope of work and customer requirements. 5- Follow up and keep communication with the project team and reports the progress and the status with the project manage 6- Update the configuration management system by taking a backup configuration for all agreed assets. Show less



5th Avenue Ltd

• Call Center Team Leader

  • Sep 2012 - Mar 2013