Experience

Speedaf Egypt
• Egypt
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee
• Team Lead

  • Jul 2023 - Present


Presto Deliveries

• Egypt
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Hub Manager

  • Jan 2022 - Sep 2023

  *Manages Hub objectives by assigning, scheduling, coaching, and developing employees. *Communicating responsibilities; planning, monitoring, appraising job contributions. Makes sure the hub team is adhering to company’s policies and procedures. *Meets Hub operational standards, implements team productivity and customer-service standards; resolves problems; identifies needed improvements. *Manage Hub financial standards by monitoring expenditures; identifying variances; implementing corrective actions. *Develops Hub operations systems by determining order handling and storage requirements. *Makes sure the hub team is interacting and responding to customer inquiries within SLA. *Manages courier schedule on daily basis to ensure all inbounded order are out for delivery. *Maintains sorting area by organizing floor space; adheres to storage design principles; recommending improvements. *Secures property by developing protection and access policies and procedures; coordinating patrols with security department. *Keeps tools & equipment operational by enforcing operating instructions; troubleshooting breakdowns; requiring preventive maintenance; calling for repairs when needed. *Develop staff knowledge and skills by conducting the training plan for the staff quarterly. Show less

• Operations Supervisor

  • Oct 2020 - Nov 2021

• Team Leader

  • Sep 2018 - Oct 2020

• Hub support

  • Sep 2017 - Oct 2018


Etisalat Misr
• Egypt
• Telecommunications
• 300 - 400 Employee
• Call Center Agent

  • Jul 2016 - Aug 2017

Egypt Post
• Truck Transportation
• 200 - 300 Employee
• Courier

  • May 2015 - Jun 2016

RadioShack
• United States
• Blockchain Services
• 700 & Above Employee
• Retail Sales Executive

  • Jan 2010 - Jan 2014