Ahmed Kobtan
Head of Customer Success MEA at Incision at Incision- Claim this Profile
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Bio
Experience
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Incision
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Netherlands
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Hospitals and Health Care
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1 - 100 Employee
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Head of Customer Success MEA at Incision
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Jan 2023 - Present
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Customer Consultant (Incision Academy)
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Nov 2020 - Dec 2022
We believe in sharing surgical skills and making high quality surgical knowledge accessible to everyone. That’s why we created Incision — to enable continuous surgical improvement that leads to better outcomes for patients. Incision partners with leading clinics, societies and hospitals around the world to deliver the most accurate and high quality content and services. The procedures on our platform are executed by the best surgeons in their field. Our highly driven team works… Show more We believe in sharing surgical skills and making high quality surgical knowledge accessible to everyone. That’s why we created Incision — to enable continuous surgical improvement that leads to better outcomes for patients. Incision partners with leading clinics, societies and hospitals around the world to deliver the most accurate and high quality content and services. The procedures on our platform are executed by the best surgeons in their field. Our highly driven team works in a fast-paced, scale-up environment with the main headquarters being in Amsterdam. Our staff consists of a mix of medical doctors and industry leaders in product, entrepreneurship and marketing.
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Takeda
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Japan
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Pharmaceutical Manufacturing
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700 & Above Employee
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Business Lead (Hematology& Oncology)
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Jul 2019 - Nov 2020
o Responsible for Hematology and Oncology portfolio in Takeda o Delivery of commercial goals and other strategic priorities- revenue, growth and others o Develop a strong operating rhythm to monitor/ achieve business plan o Align all marketing, Medical and Market Access efforts at national level to support sales outcomes o Manage performance through regular reviews and coaching o Team development, engagement and retention o Ensuring the implementation of the sales calls… Show more o Responsible for Hematology and Oncology portfolio in Takeda o Delivery of commercial goals and other strategic priorities- revenue, growth and others o Develop a strong operating rhythm to monitor/ achieve business plan o Align all marketing, Medical and Market Access efforts at national level to support sales outcomes o Manage performance through regular reviews and coaching o Team development, engagement and retention o Ensuring the implementation of the sales calls to customers in high quality in terms of the selling skills and marketing strategy through coaching my subordinates in the field o Delivering the needed training sessions to my team members according to the common well defined developmental areas o Implementing appropriate KOL management plan in ethical manner
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District Sales Manager at Takeda
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Oct 2017 - Jul 2019
o Responsible for Dexilant in Cairo and Upper Egypt o Achieving business plan (Market share target) o Tracking sales achievement on monthly basis o Delegated to track the sales performance of the main chain pharmacies o Responsible for Ezaby chain as forecast, orders and tracking the sales o Ensuring the implementation of the sales calls to my customers in high quality in terms of the selling skills and marketing strategy through coaching my subordinates in the… Show more o Responsible for Dexilant in Cairo and Upper Egypt o Achieving business plan (Market share target) o Tracking sales achievement on monthly basis o Delegated to track the sales performance of the main chain pharmacies o Responsible for Ezaby chain as forecast, orders and tracking the sales o Ensuring the implementation of the sales calls to my customers in high quality in terms of the selling skills and marketing strategy through coaching my subordinates in the field o Delivering the needed training sessions to my team members according to the common well defined developmental areas o Implementing appropriate KOL management plan in ethical manner
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Field Force Trainer
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Nov 2014 - Jul 2019
• Conducting training need analysis to identify required training programs that would improve medical representatives knowledge, skills and attitude to deliver business results • Design training programs according to the identified training needs in the TNA process • Delivering essential training programs to all the sales department according to the customized training schedule • Evaluate the training program to determine development action that should be considered in the future for a… Show more • Conducting training need analysis to identify required training programs that would improve medical representatives knowledge, skills and attitude to deliver business results • Design training programs according to the identified training needs in the TNA process • Delivering essential training programs to all the sales department according to the customized training schedule • Evaluate the training program to determine development action that should be considered in the future for a more successful training intervention • Writing evaluation report for each trainee that not only provide the trainee with information about his/her performance, interaction and participation during the training program but also highlight his/her strengths and areas to be developed • Ensure the transfer of the training programs to the work setting through regular coaching visits with the medical representatives • Set agreed upon development plans with the line managers for the medical representatives
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