Ahmed Kareem Odha
Technical Support Team Leader at Al-Jazeera Telecom- Claim this Profile
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English Professional working proficiency
Topline Score
Bio
Hussein Jamal
He has a good concentration at work
Hussein Jamal
He has a good concentration at work
Hussein Jamal
He has a good concentration at work
Hussein Jamal
He has a good concentration at work
Credentials
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Microsoft Certified Solutions Associate (MCSA)
MicrosoftOct, 2020- Oct, 2024 -
Microsoft Certified Solutions Expert (MCSE)
MicrosoftOct, 2020- Oct, 2024 -
MTCNA
Mikrotik -
MTCRE
MikroTik
Experience
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Al-Jazeera Telecom
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Iraq
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Internet Publishing
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1 - 100 Employee
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Technical Support Team Leader
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Nov 2017 - Present
Manage Support Team ResponsibilityProviding technical support for the partners about wireless connection and service quality, and solve theissues of a wired and wireless network for LAN and WLAN.Maintain all LAN components, including hardware, cables, disk operating software, applications, and utilitysoftware, various interface cards, hard disk drives, and PCs.Key Responsibilities:# Configuring various wireless Network Devices (Point-To-Point & Point-To-Multipoint).# Managing the Wide Network of the Company by means of monitoring the traffic, ensure the quality ofInternet service and Client Connection Quality.# Frequencies analysis and analyze the ratio of overlap and noise and select the best frequency for theestablishment of a connection between the company and its agents.# Apply and managing Firewalls and Filters of the agent’s network devices.# Remote access to the agent’s networks to assist in theme solving any issue in their networks.# Report any routing or bandwidth overload issues to the NOC Department
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Jurmat Group
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Jordan
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Oil and Gas
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1 - 100 Employee
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System Administrator
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May 2012 - Jul 2017
Manage the Jurmat Group Projects ( network and services ) • (Installing, conguring, Administering & troubleshooting).• Implementing & conguring Active directory services on Windows server• Implementing, conguring and troubleshooting DNS service• Conguring & troubleshooting DHCP server and DHCP relay agent• Creating & managing Origination Units, Sites and Group policies.• Creating & Managing Users & Groups and their Proles• install and maintenance L2/L3 Mikrotik device• Perform various levels of support for systems and servers ( windows based )• Install and configure various network equipment.• Install, configure, manage, and troubleshoot the following systems: (CCTV, Email system, Network monitoring systems,Backup , DNS, NTP).• Install and managing video conference ( cisco , Polycom )• Contact vendors and support providers through email or phone to solve issues and bugs.• Apply patches and updates on various systems.• Support the "IT Help Desk" team when needed.
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University of Baghdad
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Iraq
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Higher Education
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700 & Above Employee
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System Engineer
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Nov 2011 - Nov 2012
Manage the ibn rushd service and network • (Installing, conguring, Administering & troubleshooting).• Implementing & conguring Active directory services on Windows server• Implementing, conguring and troubleshooting DNS service• Conguring & troubleshooting DHCP server and DHCP relay agent• Creating & managing Origination Units, Sites and Group policies.• Creating & Managing Users & Groups and their Proles• install and maintenance L2/L3 Mikrotik device Manage the ibn rushd service and network • (Installing, conguring, Administering & troubleshooting).• Implementing & conguring Active directory services on Windows server• Implementing, conguring and troubleshooting DNS service• Conguring & troubleshooting DHCP server and DHCP relay agent• Creating & managing Origination Units, Sites and Group policies.• Creating & Managing Users & Groups and their Proles• install and maintenance L2/L3 Mikrotik device
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PureLine
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United States
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Chemical Manufacturing
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1 - 100 Employee
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Network Support Engineer
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Jan 2010 - Oct 2011
Manage the costumer network By • Configuring various wireless Network Devices (Point-To-Point )• Configuring and maintenance the Clint network • Providing technical support for the partners about wireless connection and service quality, and solve the Manage the costumer network By • Configuring various wireless Network Devices (Point-To-Point )• Configuring and maintenance the Clint network • Providing technical support for the partners about wireless connection and service quality, and solve the
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Education
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ALTURTH
6 class, High School Certificates
Community
