Experience

MooMe

• Tunisia
• IT Services and IT Consulting
• 1 - 100 Employee

• Product Manager

  • Nov 2019 - Present

  Led the complete development and successful launch of an innovative dairy management app MooMe. Integrated product ownership with sales initiatives, driving significant growth and expanding market reach. Built and nurtured strong customer relationships through compelling presentations and in-depth consultations, effectively showcasing the app's ability to streamline operations, optimize milk production, and enhance overall efficiency for dairy farmers. Aligned product development with evolving industry demands, leveraging market insights to drive feature enhancements and deliver impactful solutions. Collaborated closely with cross-functional teams, including marketing, to develop targeted campaigns that generated substantial interest and qualified leads and with IT team by describing and explaining the dairy industry and Farmers demands. These efforts played a key role in accelerating customer acquisition and driving revenue growth. we have been able to reach 4000 users and have +7000 registered cows Being an integral part of MooMe's transformative journey, from its early stages to becoming a trusted and widely adopted dairy management app, was immensely rewarding. The combination of product management and sales responsibilities demonstrated my versatility, adaptability, and dedication to delivering exceptional results. Show less



Teleperformance

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Centre d’appels

  • Oct 2018 - Mar 2019

  Provided customer support and addressed inquiries and concerns through phone and chat interactions. Developed strong communication skills and the ability to effectively solve problems and provide solutions to customers' issues. Demonstrated adaptability in handling various customer scenarios and ensuring customer satisfaction. Provided customer support and addressed inquiries and concerns through phone and chat interactions. Developed strong communication skills and the ability to effectively solve problems and provide solutions to customers' issues. Demonstrated adaptability in handling various customer scenarios and ensuring customer satisfaction.



SMVDA Domaine Borj Chakir

• Ingénieur agronome

  • Jan 2018 - Aug 2018

  Successfully managed a herd of 1000 sheep, overseeing their welfare and nutritional requirements. Implemented revised farming guidelines and recalibrated strategies to align with industry standards, resulting in exceptional results. Collaborated with a team of farmhands, providing guidance and supervision to optimize farm operations and maximize efficiency. Assisted in the management of a 10,000-strong olive tree orchard, contributing to various aspects of olive tree care. Successfully managed a herd of 1000 sheep, overseeing their welfare and nutritional requirements. Implemented revised farming guidelines and recalibrated strategies to align with industry standards, resulting in exceptional results. Collaborated with a team of farmhands, providing guidance and supervision to optimize farm operations and maximize efficiency. Assisted in the management of a 10,000-strong olive tree orchard, contributing to various aspects of olive tree care.



SOBATAF

• Brazil

• Assistant

  • Oct 2016 - Dec 2017

  Provided support to the company's project coordination, administrative tasks, and labor supervision. Assisted in the renovation of a school, renovation of a postal agency, and construction of a fence for a youth center. Provided support to the company's project coordination, administrative tasks, and labor supervision. Assisted in the renovation of a school, renovation of a postal agency, and construction of a fence for a youth center.



ESA Mateur

• Stagiaire

  • Feb 2016 - Jun 2016

  Projet de Fin d’Etude Caractérisation moléculaire du gène de prolificité chez la race ovine D’man. Soutenance réussie avec la mention Très Bien. Projet de Fin d’Etude Caractérisation moléculaire du gène de prolificité chez la race ovine D’man. Soutenance réussie avec la mention Très Bien.



CENTRE DE FORMATION PROFESSIONNELLE DANS LE SECTEUR DE L'AVICULTURE

• Stagiaire

  • Jul 2015 - Aug 2015

  • Conduite de la poule pondeuse, poulet de chair et élevage des reproducteurs • Production du poussin • Conduite de la poule pondeuse, poulet de chair et élevage des reproducteurs • Production du poussin



Centre National d'Amélioration Génétique

• Stagiaire

  • Jul 2014 - Aug 2014

  Collecte et conditionnement de la semence animale (bovine, ovine et caprine). Performance et analyse physico-chimique du lait. Collecte et conditionnement de la semence animale (bovine, ovine et caprine). Performance et analyse physico-chimique du lait.



Institut National De La Recherche Agronomique

• Morocco
• Research
• 100 - 200 Employee

• Stagiaire

  • Dec 2013 - Dec 2013

  Analyse de performance nutritionnelle d’aliment animal Analyse de performance nutritionnelle d’aliment animal