Experience

Alkhaleej Bank ٍSudan

• Sudan
• Banking
• 1 - 100 Employee

• Network Administrator

  • Feb 2020 - Present

  -Establish the networking environment by designing system configuration, directing system installation and defining, documenting and enforcing system standards. -Design and implement new solutions and improve resilience of the current environment. -Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization.

• Technical Support Specialist

  • May 2019 - Feb 2020

  -Responding to help requests from staff members or clients.-Checking the status of all systems and hardware.-Installing and configuring new technology to be used by the company, such as hardware, operative systems, and programs or applications.-Giving regular maintenance to existing hardware and computer systems. n-Providing assistance to company staff or clients with technology-related issues: Understanding the issue and its cause; solving the problem; and explaining the problem to the staff member or client. -Troubleshooting systems and applications. Show less



Faisal Islamic Bank (Sudan)

• Sudan
• Banking
• 200 - 300 Employee

• Trainee

  • Aug 2018 - Apr 2019

  -Checking the status of all systems and hardware. -Responding to help requests from staff members or clients. -Installing and configuring new systems and hardware. -Running reports on systems and hardware status. -Replacing malfunctioning or damaged hardware. -Troubleshooting software. -Checking the status of all systems and hardware. -Responding to help requests from staff members or clients. -Installing and configuring new systems and hardware. -Running reports on systems and hardware status. -Replacing malfunctioning or damaged hardware. -Troubleshooting software.



MTN

• United States
• Advertising Services
• 1 - 100 Employee

• Trainee

  • Aug 2017 - Aug 2017

  -Optimization (Radio Link 2G,3G) -Customer Complain. -Drive Test. -Reporting Monitor. -Optimization (Radio Link 2G,3G) -Customer Complain. -Drive Test. -Reporting Monitor.