Experience

Ontario Hyundai
• United States
• Automotive
• 1 - 100 Employee
• Automotive service consultant

  • Sep 2022 - Present

METRO ACURA/HONDA
• Motor Vehicle Manufacturing
• 1 - 100 Employee
• Automotive service consultant

  • Jun 2022 - Aug 2022

Keyes Hyundai
• United States
• Individual and Family Services
• 1 - 100 Employee
• Automotive service consultant

  • Dec 2021 - Jun 2022


Qatar Insurance Company

• Insurance

• Auto Field Claims Adjuster

  • Apr 2012 - Jun 2021

  - Examine damaged vehicles within defined service standards. - Finalize motor surveyor report and submit to the claims manager with photographs within one working day. - Provide expected repair costs including recovery claims for accurate reserving. - Ensure that motor repair estimation is received from agencies, garages in accordance with the claims survey report and completed with the required information. - Negotiating the cost of repairs with agencies, garages in accordance with the agreed discounts. Show less



Honda-Volvo Cars

• Automotive Service Advisor

  • Jan 2008 - Mar 2012

  • Serving automobile clients in an educational role regarding repairs. • Identified problems and services by listening to customers description of symptoms, clarifying the description of problems. • Obtained customer's approval of estimates, obtained and provided contact telephone numbers, answered questions and concerns, arranged towing and temporary transportation. • Prepared Repair Orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required, obtained approval signatures, entered RO into the service database system. • Assisted with scheduling work and issuing work to service technicians. • Selling extended warranties, deal with storage contracts and billing, sell advise customers about accessories. • Following up with customers on both the status of their vehicle and degree of satisfaction. • Maintained customer rapport by explaining estimates and expected to return of the vehicle. Show less