Ahmed Hassan

Logistics Supervisor at Floward
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Contact Information
us****@****om
(386) 825-5501
Location
Manama, BH

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Credentials

  • Understanding Logistics
    LinkedIn
    Oct, 2022
    - Nov, 2024

Experience

  • Floward
    • Saudi Arabia
    • Technology, Information and Internet
    • 500 - 600 Employee
    • Logistics Supervisor
      • May 2021 - Present

      Handledcustomercomplaintswithempathyandcomposure. • Consistentlymetmyshortandlong-termtargets. • Processedarangeofdocumentationandenteredinformationintodatabases. • Trained,coached,andsupervisednewstamembers. • Pitchedideasonhowtoimproveperformanceandeciency. • Helpedmanagementtoidentifyworkowissuesandndsolutions. • Followupwiththeriders. • Managingtherelationshipwiththeserviceprovider. • MonitoringtheDashboard.Followingtheordersdelay.Controllingthedelay country… Show more Handledcustomercomplaintswithempathyandcomposure. • Consistentlymetmyshortandlong-termtargets. • Processedarangeofdocumentationandenteredinformationintodatabases. • Trained,coached,andsupervisednewstamembers. • Pitchedideasonhowtoimproveperformanceandeciency. • Helpedmanagementtoidentifyworkowissuesandndsolutions. • Followupwiththeriders. • Managingtherelationshipwiththeserviceprovider. • MonitoringtheDashboard.Followingtheordersdelay.Controllingthedelay country level. • Identifyinganddevelopinglowperformancedrivers. • Handlingtheshiftchangesandcommunicatingwiththeriders. • Qualitycontrol. • Makingsuretheordershasbeenhandlingittotheriders. Show less Handledcustomercomplaintswithempathyandcomposure. • Consistentlymetmyshortandlong-termtargets. • Processedarangeofdocumentationandenteredinformationintodatabases. • Trained,coached,andsupervisednewstamembers. • Pitchedideasonhowtoimproveperformanceandeciency. • Helpedmanagementtoidentifyworkowissuesandndsolutions. • Followupwiththeriders. • Managingtherelationshipwiththeserviceprovider. • MonitoringtheDashboard.Followingtheordersdelay.Controllingthedelay country… Show more Handledcustomercomplaintswithempathyandcomposure. • Consistentlymetmyshortandlong-termtargets. • Processedarangeofdocumentationandenteredinformationintodatabases. • Trained,coached,andsupervisednewstamembers. • Pitchedideasonhowtoimproveperformanceandeciency. • Helpedmanagementtoidentifyworkowissuesandndsolutions. • Followupwiththeriders. • Managingtherelationshipwiththeserviceprovider. • MonitoringtheDashboard.Followingtheordersdelay.Controllingthedelay country level. • Identifyinganddevelopinglowperformancedrivers. • Handlingtheshiftchangesandcommunicatingwiththeriders. • Qualitycontrol. • Makingsuretheordershasbeenhandlingittotheriders. Show less

  • Clc company ( service provided to talabat )
    • Manama, Capital Governorate, Bahrain
    • Logistics Supervisor
      • Apr 2020 - Apr 2021

      • Consistently met my short and long term target • Day to day drivers scheduling • Drivers area distribution • Talabat requests organizer • Drivers-communications • Data-entry • Drivers-performance • Consistently met my short and long term target • Day to day drivers scheduling • Drivers area distribution • Talabat requests organizer • Drivers-communications • Data-entry • Drivers-performance

  • talabat
    • United Arab Emirates
    • Technology, Information and Internet
    • 700 & Above Employee
    • Captain
      • Oct 2019 - Apr 2020

      Monitoringalldriversonadailybasis. • Followcompanyrulesandregulations. • Workovertime. • Drivershygieneanduniformdailycheckups. • Coordinatebetweenoceanddrivers. • Problemsandissuessolvingwiththebusinesses. • Outstandingcustomerservice. • StaIDcheckuponadailybasistomeetpolicyrequests. Driversperformancesandfeedback. Monitoringalldriversonadailybasis. • Followcompanyrulesandregulations. • Workovertime. • Drivershygieneanduniformdailycheckups. • Coordinatebetweenoceanddrivers. • Problemsandissuessolvingwiththebusinesses. • Outstandingcustomerservice. • StaIDcheckuponadailybasistomeetpolicyrequests. Driversperformancesandfeedback.

Education

  • Ain Shams University
    Bachelor of Arts, Facility of art
    2008 - 2012

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