Ahmed Hamza
Parts Sales Representative at Al-Futtaim Auto & Machinery Co. LLC - SA- Claim this Profile
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English Full professional proficiency
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Urdu Native or bilingual proficiency
Topline Score
Bio
Experience
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Al-Futtaim Auto & Machinery Co. LLC - SA
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Saudi Arabia
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Retail Office Equipment
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1 - 100 Employee
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Parts Sales Representative
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Mar 2014 - Present
• Meet and greet customers asserting their needs/requirements & identifying correct Parts as per the parts catalog for different franchises like Ingersoll Rand, Linde Yanmar, Volvo Trucks, Buses, and Himoinsa. • Preparing quotations, sales orders, and sales returns. • Assist in warehouse operations like making STO, and providing a pick-up list to our delivery team ensuring correct parts are delivered at the customer's site within the time frame promised. • Follow-up of back-ordered parts & communicating them to the customer on time. • Handling workshop counter to assist technician for VOLVO (Truck / Buses / Linde parts) and issuing parts on job cards from the catalog and if parts are not available, arrange them from other branches or by placing tab orders and ensuring the correct part number is issued. Currently, at the RTA depot in Al Qouz, supporting the workshop team for bus projects and handling warehouse such as doing weekly inventory, resolving discrepancies, stock transferring, and handling inbound/outbound deliveries for other depots and workshops. • Helping out the technicians to find the correct part number for Volare buses and Eicher and sorting out if there are any IT-related issues in job cards or Proforma invoices. • Preparing reports like open orders, quotation conversion, and retention. • Handling cash counter, and invoice issuance ensuring credit terms are met as per policy/cash. Cheque collection and depositing it to the Finance department. Show less
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Al Futtaim Motors Toyota & Lexus Showroom
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United Arab Emirates
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Retail
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100 - 200 Employee
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Technician
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Feb 2010 - Feb 2014
• Express Maintenance - Oil and Filter change, an inspection of the vehicle, and taking action accordingly. • Basic and Annual Servicing - Changing of engine oil, transmission oil, brake oil, and differential oil. Replacement of air filters, A/C filters, spark plugs, brake pads, headlights, and bulbs. • General Repair Services - Replacement of radiator, alternator, engine head gasket, air compressor, shock absorber, brake pads, rear brake shoes, oil pan gasket, headlight assembly, brake light assembly, steering rack, drive axle shaft boots, alternator belt, tensioner, brake disc replacement, battery replacement, wheel alignment, etc. Show less
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Education
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Institute of the Motor Industry
Technical Training Programme -
SZABIST UNIVERSITY
GED -
The Radiant Way School
GCSEs