Experience

Miami Center

• Egypt
• Retail
• 1 - 100 Employee

• Online Sales Specialist

  • Mar 2022 - Present

  Learn details about our product and service offeringsFinding leads and conducting the necessary follow-up to meet sales quotas.Address any questions or issues customers may have Communicate with customers to understand their requirements and needOffer solutions based on clients needs and capabilitiesUpdate client recordsTrack and document calls and salesParticipating in any required training

• Professional Sales Specialist

  • Nov 2020 - Mar 2022

  Coordinating the sales team and assisting with recruiting and training new hiresProviding product demonstrations to staff and clients, and taking the lead in resolving complaints.Analyzing sales team performance and scheduling training/refresher sessions accordingly.Conducting market research and sharing findings with the team.Working alongside the team to draw up strategies to increase customer base.Setting sales targets and implementing incentives.Providing accurate sales forecasts and allocating resources so targets are met.Managing a network of vendors and suppliers.Maintaining excellent relationships with customers that are built on trust, and encouraging the rest of the sales team to follow this example.Keeping up-to-date with advancements in marketing Show less



Classique Group

• Egypt
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Information Technology Help Desk

  • Nov 2018 - Nov 2020



OPPO

• China
• Telecommunications
• 700 & Above Employee

• Sales Promoter

  • Sep 2016 - Sep 2018

  Listening to what customers want and helping them find the perfect product for their needs. Constantly building product knowledge and delivering this knowledge in engaging ways. Setting up attractive product displays and promotional booths. Delivering presentations and demonstrations to customers and other stakeholders. Engaging in meaningful interactions and building good relationships with customers. Distributing samples and providing feedback for improvement to the management team. Following up with customers and providing guidance on product selection. Meeting daily targets and submitting sales reports. Networking with relevant stakeholders. Searching for new business opportunities. Show less



aswaq fathalla

• Egypt

• Inside Sales Specialist

  • Aug 2011 - Sep 2016

  Communicating with customers, making outbound calls to potential customers, and following up on leads. Understanding customers' needs and identifying sales opportunities. Answering potential customers' questions and sending additional information per email. Keeping up with product and service information and updates. Creating and maintaining a database of current and potential customers. Explaining and demonstrating features of products and services. Staying informed about competing products and services. Upselling products and services. Researching and qualifying new leads. Closing sales and achieving sales targets. Show less