Experience

Arab African International Bank

• Egypt
• Banking
• 700 & Above Employee

• DCC relationship manager - Team Leader

  • Mar 2013 - Present

  - Relationship Manager to AAIB's top high profile merchants. - Responsible for building solid relationships with 3rd Parties & Merchants. - Maximize DCC opportunities and ensuring merchant retention. - Providing high service standards to our DCC clients and excelling in customer service. - Business/Opportunity analysis striving to maximize hit rate potential within existing portfolio. - Liaising with the Marketing department to provide essential materials for the merchant various sectors. - Delivering the highest possible level of customer service and care from a corporate and financial perspective. - Evaluating processes and recommending ways to improve effectiveness. - Assisting with the successful developments and rollout nationwide of various projects. - Strong organisational, multi-tasking, data and statistical analysis skills. - Visa & Mastercard DCC compliance trainer. Show less



Camel for Tourism Investments

• Assistant Director Of Finance

  • Mar 1998 - Mar 2013

  - Review of divisional performance against the annual budget. - Advise the Director of Finance on issues, trends, and changes in the financial operating performance and operational delivery. - Assist in implementing yearly objectives and measurable metrics. - Assist the Director of Finance to develop a consultancy and advisory services for developing Parliaments and members. - Support the need for maintaining compliance with internal financial and accounting policies and procedures. - Produce timely and accurate monthly period-end journals (PEJs) and schedules as required. - Maintain financial records for each project or service in a manner that facilitates management reports. Show less