Experience

Cassbana

• Egypt
• Financial Services
• 100 - 200 Employee

• Collections Supervisor

  • Sep 2022 - Present

  https://www.cassbana.com/ Cassbana is a technology solution that builds financial identities for the underserved communities in Egypt through managing their business needs and building a behavior-based scoring system; making us the future data-based financial advisory collective. https://www.cassbana.com/ Cassbana is a technology solution that builds financial identities for the underserved communities in Egypt through managing their business needs and building a behavior-based scoring system; making us the future data-based financial advisory collective.



FawryPlus

• Egypt
• Financial Services
• 300 - 400 Employee

• Retail Store Manager

  • Nov 2017 - Dec 2022

  - Interacting with store customers and taking their suggestions and recommendations - Ensure that the shop division meets company goals - Responsible for preparation of work schedules - Providing necessary information and assistance to the customer and team - Coordinating with other departments in the company for solving customers complaints. - Solving the problems of staff and provide an atmosphere suitable work - Create new ideas to increase customers base - Brief staff with new offers - Motivating staff. - Coaching staff Show less



Etisalat Egypt

• Egypt
• Telecommunications
• 700 & Above Employee

• Shop Manager

  • Jan 2016 - Nov 2017

  - Delegate as a manager during manager`s vacations. - Supporting staff during rush hours - Customer service and sales executive - Cash handling and counting - Warehousing & organizing the store - Handling the customer problems and complains - Being a part of huge team in an multinational company - Dealing with a huge variety of customers with different culture - Putting action plan for the under-performance staff. - In store Trainer ( responsible for the staff product knowledge by establishing training sessions ) -Solving the problems of staff and provide an atmosphere suitable work- Create new ideas to achievement the target with our team- Brief staff with new offers- Motivating staff.- Coaching staff- Prepare budgets and sales plans Show less

• Retail Sales Executive

  • Jul 2014 - Dec 2016

  Warehousing & organizing the store • In store Trainer ( responsible for the staff product knowledge by establishing training sessions ) • Supporting other colleagues with right information and supporting and achieving store target. • Working on achieving the monthly targets. • Developed a presentation for Etisalat products and its selling points. • Handling all customer concerns and enquiries. • Participate in training and share knowledge and experience with co-workers.... See more Show less



Procter & Gamble

• United States
• Manufacturing
• 700 & Above Employee

• Executive Sales Representative

  • Feb 2012 - Jan 2014

  • Responsible for the B2C Sales. • Prepare daily sales reports. • Handling dealer's inquiries complaints. • Cash collection handling. • Supporting the marketing team by making advertising deals. • Responsible for the B2C Sales. • Prepare daily sales reports. • Handling dealer's inquiries complaints. • Cash collection handling. • Supporting the marketing team by making advertising deals.