Experience

International Logistics Partners Egypt

• Egypt
• Truck Transportation
• 1 - 100 Employee

• Operations Manager

  • Jan 2016 - Present

  Alexandria Governorate, Egypt Creating an operation system (standard operation procedures) and train my team to commit and perform accordingly. Determine and evaluate my team members’ performance and suggest the best training courses for them. Make sure that our customers receive the best service from operation and customer service team. Team Management: - Maintaining a good & professional relationship with my OP / CS team which allow getting the best performance they have. - Following up my team Shipments &… Show more Creating an operation system (standard operation procedures) and train my team to commit and perform accordingly. Determine and evaluate my team members’ performance and suggest the best training courses for them. Make sure that our customers receive the best service from operation and customer service team. Team Management: - Maintaining a good & professional relationship with my OP / CS team which allow getting the best performance they have. - Following up my team Shipments & problems they may face & help to solve these problems. - Evaluate my team performance & Report it to the head management. - Distributed the shipments to my team with fairness. Reporting: - Receive daily report from my team members separately. - Create weekly & monthly shipments reports (import & export & LCL & Air Shipments). - Create monthly financial report with our shipments profits team evaluation report. - Report shipping lines share for our shipments & volumes. - Customers share from our volumes (financially & volume). Rates: - Maintaining powerful business & personal relationship with the shipping lines. - Try to get the best rates from many shipping lines even for a single TEU. - Distribute our shipments wisely to the shipping lines to keep our good business relations in a good position (we may need them anytime). - Communicate with many agents worldwide to open new business with them (enabling us to secure best import rates). - Inland Haulage Management . Make sure to get the best rate quotations from inland trucking companies Maintaining a good & professional relationship with trucking companies Following up with my team the tracing for the trucks from Gate out till they gate in ( both import and export operations ) Show less



Arabian Gulf Marine Trading co. AGM logistics

• Operations Manager

  • May 2009 - Dec 2015

  Team Management: - Maintaining a good & professional relationship with my OP / CS team which allow getting the best performance they have. - Following up my team Shipments & problems they may face & help to solve these problems. - Evaluate my team performance & Report it to the head management. - Distributed the shipments to my team with fairness. Reporting: - Receive daily report from my team members separately. - Create weekly & monthly shipments reports (import & export… Show more Team Management: - Maintaining a good & professional relationship with my OP / CS team which allow getting the best performance they have. - Following up my team Shipments & problems they may face & help to solve these problems. - Evaluate my team performance & Report it to the head management. - Distributed the shipments to my team with fairness. Reporting: - Receive daily report from my team members separately. - Create weekly & monthly shipments reports (import & export & LCL & Air Shipments). - Create monthly financial report with our shipments profits team evaluation report. - Report shipping lines share for our shipments & volumes. - Customers share from our volumes (financially & volume). Rates: - Maintaining powerful business & personal relationship with the shipping lines. - Try to get the best rates from many shipping lines even for a single TEU. - Distribute our shipments wisely to the shipping lines to keep our good business relations in a good position (we may need them anytime). - Communicate with many agents worldwide to open new business with them (enabling us to secure best import rates). Show less



total logistica

• operation supervisor

  • Nov 2007 - Mar 2009

  Bookings: - Receive the booking from the Shipper then send s/d to the shipping line after checking vessel date & allocation & containers Availability. - Send the trucking details to the trucking co. follow up with the trucker to withdraw the containers From the SSL port office. - Follow up with the customer his stuffing & containers delays. - Confirm with the trucker to containers gate in on time in the terminal. - Confirm with the SSL that the containers on their load… Show more Bookings: - Receive the booking from the Shipper then send s/d to the shipping line after checking vessel date & allocation & containers Availability. - Send the trucking details to the trucking co. follow up with the trucker to withdraw the containers From the SSL port office. - Follow up with the customer his stuffing & containers delays. - Confirm with the trucker to containers gate in on time in the terminal. - Confirm with the SSL that the containers on their load plane. Reports: - Create two monthly reports for all our shipments and our market position. Rates & C.S: - Maintaining powerful business & personal relationship with customers Performing daily sales calls according to fixed plane. - Contacting shipping lines for getting their best rats. - Quoting customers proper rats that should gain their loyalty. - Communicate with many agents worldwide to open new business with them. Show less



Expeditors

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• operation executive

  • Jul 2006 - Oct 2007

  Bookings: - Receive the booking from the Shipper or Consignee (In the global accounts) then send s/d to the shipping line after checking vessel date & allocation & containers Availability. - Send the trucking details to the trucking co. - Follow up with the trucker to withdraw the containers from the SSL port office. - Follow up with the customer his stuffing & containers delays. - Confirm with the trucker to gate in the containers on time at the terminal. - Confirm with… Show more Bookings: - Receive the booking from the Shipper or Consignee (In the global accounts) then send s/d to the shipping line after checking vessel date & allocation & containers Availability. - Send the trucking details to the trucking co. - Follow up with the trucker to withdraw the containers from the SSL port office. - Follow up with the customer his stuffing & containers delays. - Confirm with the trucker to gate in the containers on time at the terminal. - Confirm with the SSL that the containers on their load plane. Documentation: - Confirm the drafts B/L with the customer & the SSLs. - Withdraw the B/L max 48 hours after vessel departure. - Create the invoices for the customer once vessel Departure. - Accurate & Urgency for handling any problem faced. Rates & C.S: - Maintaining powerful business & personal relationship with the customers. - Performing daily sales calls according to fixed plane. - Contacting shipping lines for getting their best rats. - Quoting customers proper rats that should keep them working with our company. - Communicate with our worldwide offices to follow up shipments. Show less



EVERGREEN LINE

• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Operations

  • Dec 2004 - Jul 2006

  Egypt Equipment control: - Controlling the containers from discharging as import - deliver to the importer - return empty - deliver to the exporter - return full - load full as export also updating Evergreen System with all mentions moves. Pre-Trip Inspection (PTI) for Reefers containers: - Give the PTI order once received from the Customer service & follow up till the end of this process with a system updating with PTI details. Dangerous Cargo Handling: - Document handling &… Show more Equipment control: - Controlling the containers from discharging as import - deliver to the importer - return empty - deliver to the exporter - return full - load full as export also updating Evergreen System with all mentions moves. Pre-Trip Inspection (PTI) for Reefers containers: - Give the PTI order once received from the Customer service & follow up till the end of this process with a system updating with PTI details. Dangerous Cargo Handling: - Document handling & loading the Dangerous Cargo in right Position on the Vessel. VESSEL PLANNING: - Handel the vessels planning after receiving the loading list from the Customer service Department. - Create containers plan for the vessel according to destination. - Make sure that Vessel Draft is in good position. - Updating CASP (Computer Automated Stowage Planning) system and Evergreen Intranet with all details Transshipment Plans: - Choose the best Transshipment plane before Loading for any indirect Shipments to book on the Transshipment vessels & feeders on time with the shortest transit time. Systems: - ALDS – Actual loading data system. - EQC – Equipment control. - CASP – container automated Stowage planning. Show less



cairo cotton

• Export Executive

  • Jul 2003 - Dec 2004

  Egypt Rates: - Send our Cotton Rate offers to the Customers (importers) worldwide once received from the cotton's exporters union. Shipment Handling: - Handle the shipment starting from receiving the delivery order from our customer (importer).