Business Development Engineer

• Jun 2022 - Present

Product Owner

• Jan 2019 - Aug 2022

Ensures user stories are “ready” for development to start work.• Ensures each story has the correct acceptance criteria.• Gathers, manages, and prioritizes the product backlog.• Ensures close collaboration with the development team.• Works closely with engineering and quality assurance to ensure the right customer problem is solved. This can involve sharing market research and competitive analysis with the team to best focus their efforts.• Define a product differentiation strategy.• Tracks progress towards the release of a product.• Create the product vision and roadmap which accomplishes the goal of the vision.• Develops positioning for the product.• Work with a cross-functional team in planning a product release.• Develops personas either alone or in conjunction with a team including user experience experts.• Define customer needs and the associated features to meet those needs.• Advocates on behalf of the customer for the development team.• Prioritizes defect or bug resolution. Show less

Technical Marketing Engineer/Co-Founder

• Jul 2015 - Oct 2019

Responsibilities : *Solutions Development* Understand customer design flows from both a user interaction level and system level* Facilitate discussions with individual users, design teams, and Development teams to reach a common understanding of customer needs* Define product requirements and prioritize release contents and schedules* Build partnerships across all organization levels, internal business customers, technical support resources, and external business partners.* Identify trends and gaps with existing systems and processes. * Identify opportunities and propose projects to improve systems, processes and infrastructure.* Production Support* Support internal and external customers* Manage quarterly release priorities and partner with engineering, QA, documentation, and the field to ensure smooth development, testing, and deployment of new features and products* Prepare and deploy marketing materials to support sales and deployment Show less

Technical Marketing Engineer

• Jul 2011 - May 2015

a. Role/Purpose The primary purpose is working closely with sales team members to help manage the technical engagement that support sales campaigns. b. Major Responsibilities 1. To develop close relationships with customers to be able to assess their technical requirements and the options/ability for Guide System’s flows/solutions in order to develop and implement technical sales plans. This may be through proactive telephone contact, delivery of presentations and demonstrations, articulating product value statements, and engagement in technical benchmarks and evaluations. 2. To drive products into customer projects to ensure adoption by creating methodology and flows; this may include infrastructure and integration into a customer’s environment and the identification of pilot projects for tool use and the debugging and bring-up of new methodologies and flows. 3. To uncover or qualify new opportunities, the technical viability of a lead and communicate the opportunity clearly to the sales team. Using this information to establish success criteria for technical engagements that effectively position Guide System areas of strength. 4. To provide technical leadership on all aspects of a sales campaign with the aim of contributing to account/area technical business plans. 5. To share, in a proactive manner, account, evaluation, competitor, technology and other useful information with peers, sales teams, management and product divisions to help us to compete more effectively. Show less