Experience

Raya International Services

• Egypt
• IT Services and IT Consulting
• 200 - 300 Employee

• Engagement Manager - Gulf

  • Mar 2011 - Present

   Manage the operations in Gulf & Levant territories  Develop new Business opportunities  Responsible for profit, revenue and quality targets  Engaged in the whole project life cycle and monitoring closely to achieve process improvement initiatives for overall project success delivery.  Create Business progress performance report on short and long range plans  Assesses and monitors risks throughout the project according to the Project Risk Management  Manage several projects simultaneously, each running at a different phase ensuring the management of all aspects of the projects  Defining roles and responsibilities of project team member  Communicating and conducting status review meetings with stakeholders.  Identifying and managing scope changes  Recognizing performance  Ensures a satisfactory relationship between all project contributors  Manage the Project within stipulated time frames and budget  Ensure successful execution of different project phases  Monitor project progress and take the appropriate corrective actions to ensure proper project completion  Manage the project team and ensure their proper performance during project life cycle Recent Projects:  Qatar Foundation – HR Automation, Qatar  Qatar Foundation – e-Tendering Implementation, Qatar  Qatar Foundation – iAssets Implementation, Qatar  ICT, Qatar  General Retirement & Social Insurance Authority (GRSIA), Qatar  MTN, Syria  Middle East Airlines, Lebanon  CITC, Saudi Arabia  NWC, Saudi Arabia Show less



Raya International Services

• Egypt
• IT Services and IT Consulting
• 200 - 300 Employee

• Senior Project Manager

  • 2008 - 2011

   Ensures a satisfactory relationship between all project contributors  Works closely with the customer Project Manager  Ensures adequate and timely resources allocation  Plan different project activities  Prepare weekly project status reports  Reports progress to the Project Control and Steering Groups  Promptly raises key issues with Senior Management and the Project Owners  Ensure timely decision upon raised project issues and risks  Prepare the schedule and planning of the project to meet the customer requirements.  Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.  Coordinate with project stakeholders on an ongoing basis.  Identify and resolve issues and conflicts within the project team.  Identify and manage project dependencies and critical path.  Plan and schedule project timelines and milestones using appropriate tools.  Track project milestones and deliverables. Projects:  Ministry of Finance, Egypt  Mobiserve, Egypt  MTN, Syria Show less



Raya Integration

• Oracle Technology Team Leader

  • 2004 - 2008

   Resource skill inventory assurance and continuous development on quarter basis for the technology team members in both qualitative and quantitative availability of properly skilled consulting resources  Presales hub for technical domains; acting as the reference for Sales/Presales for developing valid consulting offer, including timing, resources and costing  Monitors and provides day-to-day control of project process, progress and budget  Set and update the capacity planning on quarter basis for the technology team members  Take over the project scope and all technical details from the corresponding presales teams, construct technically valid sub-project plan  Deliver / Explain / and Tune the project plan with the project manager and reach a common agreement on the final plan to be submitted to the customer  Efficiently and productively analyzed all the projects undertaken in terms of the different business rules and the customer requirements.  Communicate with other team leaders from the same discipline who are involved in the implementation  Promptly raises key issues with Senior Management and the Project Owners  Coaching and supporting technology team with technical knowledge and consulting practice within implementations Show less



Oratech

• Senior System Engineer

  • 2001 - 2004

   Configuring and administering the network.  Monitoring, administering & configuring the domain server.  Monitoring, administering shared files servers.  Troubleshooting the network and solving the running problems.  Monitoring & administering the mail server.  Administration of user mail account.  Administration of public folder contents.  Monitoring & administering the mail server antivirus (Antigen).  Monitoring spam filter.  Configuring & administering of ISA server.  Monitoring activity of internet connection & bandwidth allocation.  Administration of firewall & securing the network.  Configuring & administering the Internet connection.  Supporting & tracing any kind of problems related to the leased line.  Monitoring the stability of the leased line.  Monitoring hardware manufacture and configuration.  Administering the hubs & switches of all the company.  Troubleshooting & tracing any current problems related with the hubs & switches speed, network cables.  Troubleshooting LAN connections & sockets.  Administering & configuring hardware & software of RAS.  Administering the RAS phone numbers & users accounts.  Administering the RAS permissions of all users  Monitoring all the company hardware & software.  Configuring all the hardware configuration updates of the computers.  Monitoring the company software license.  Administering File and Print Server.  Managing user’s privileges & shares access.  Monitoring the Hardware upgrade.  Manage Backup and restore procedures Show less