Experience

The St. Regis Almasa

• Egypt
• Hospitality
• 1 - 100 Employee

• Event Sales Manager

  • Oct 2022 - Present

  Cairo, Egypt



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Sales Executive

  • Feb 2018 - Present

  Kuwait

• Events Sales Executive

  • Feb 2018 - Present

  Kuwait



Kempinski Hotels

• Germany
• Hospitality
• 700 & Above Employee

• Assistant Manager for Groups & Events

  • Aug 2020 - Nov 2022

  Cairo, Egypt



The Nile Ritz-Carlton Cairo

• Groups Coordinator

  • Feb 2017 - Feb 2018

  cairo • Handle all types of groups reservations(Travel, corporate and weddings )



The Nile Ritz-Carlton

• Groups Coordinator

  • Feb 2017 - Feb 2018

  Cairo Governorate, Egypt



JW Marriott Cairo

• Multi property reservation sales agent

  • Mar 2015 - Feb 2017

  Cairo Governorate, Egypt • Handle reservations for individuals, corporate. • Groups Coordinator. • Handle guest requests and complains via Email and phone calls • Handle airport pickup for guests



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Retail Sales Representative

  • Feb 2013 - May 2014

  Nasr city • Handle Whole Sales Tasks (Selling, Cash Review, Marketing, Advertising for Company's Services & Products) • Dealing with all customer complaints • Manage & Present Product Knowledge Sessions Related to All Sales Operations. • Archiving all customers’ contracts and documents.



ETISAL International Group

• Egypt
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service

  • 2009 - 2012



Barclays Bank

• Relationship Officer

  • Mar 2007 - Mar 2008

  Cairo Governorate, Egypt • Offering loans for small and medium enterprises • Build and Retain a Portfolio of Clients to achieve the assigned targets numbers • Responsible for ensuring the overall process of loan disbursement to client. • Closing the deal according to customer demand with bank terms & conditions • Suggest a business plan and sales strategy to get maximum business from the market • Resolving complaints and Feedback to management as well as to customers • Strong follow- up during… Show more • Offering loans for small and medium enterprises • Build and Retain a Portfolio of Clients to achieve the assigned targets numbers • Responsible for ensuring the overall process of loan disbursement to client. • Closing the deal according to customer demand with bank terms & conditions • Suggest a business plan and sales strategy to get maximum business from the market • Resolving complaints and Feedback to management as well as to customers • Strong follow- up during process in different departments • Reach sales target as agreement Show less