Experience

Orange Business Services

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Solution Consultant - Security Expert

  • Feb 2022 - Present

  A billable professional consultant who works with clients to develop quality solutions in order to solve/address clients business requirements. The process starts with the collection and analysis of all pertinent data essential to understanding a client’s requirements; the assessment. The role is that of client advocate and takes responsibility for solution development and design inclusive of the underlying technical architecture, service level agreements, overall solution costing, delivery planning and representation of that solution as required. Client facing activities such as presentations and discussion in conjunction with the account manager is expected in addition to activities related to technology innovation.



Alkan Telecom

• United States
• Telecommunications
• 100 - 200 Employee

• Technical Support Manager

  • Oct 2018 - Feb 2022

• Project Manager

  • Mar 2018 - Oct 2018

  Plan and designate project resources, prepare budgets, monitor progress, and keep stakeholders informed the entire way. This is all done within the confines of a company's goals and vision.Responsible for planning and overseeing projects to ensure they are completed in a timely fashion and within budget.

• Technical Team Leader

  • Jan 2017 - Mar 2018



Alkan Holding

• Egypt
• Venture Capital and Private Equity Principals
• 1 - 100 Employee

• Presales Engineer

  • May 2016 - Jan 2017

  1- Prepare solution technical documentation, HLD, SOW, 2- Work closely with the vendors, clients and collaborate with various technical teams, account managers, project managers, procurement to determine outsourcing, product pricing and develop the overall solution implementation plan.3- Respond to Request For Proposal (RFP), Request For Information (RFI), Request For Quotations (RFQ), as well as support product evaluations4- Covering Cisco, PaloAlto, Mcafee, Fortinet, and HP security products.



Alkan CIT

• Egypt
• Telecommunications
• 700 & Above Employee

• Senior Technical Support Engineer

  • Feb 2013 - May 2016

  1- Plan, design, engineer, develop, implement, and troubleshoot infrastructure and security technologies on a rapidly-changing customer-servicing data network. 2- Provide subject matter expertise around specific technologies. 3- Provide project management for the deployment of customer-servicing projects. 4- Perform analysis and prepare reports in support of data network monitoring, improvement, and regulatory compliance.

• Technical Support Engineer

  • Oct 2009 - Feb 2013

  1- Configuration and troubleshooting of security product, switching and routing devices.2- installation of Cisco product beside, Fortinet, Juniper, Palo-Alto, Cyberroam product 3- Developing and documenting network diagrams and procedure.4- Monitoring all network and Security equipment in different project.



Giza Systems

• Egypt
• IT Services and IT Consulting
• 700 & Above Employee

• Service engineer

  • Apr 2009 - Oct 2009

  1-Project Management Fiber and Network Project.2-Set a methodology to perform the major project management functions of scheduling, cost, risk, change control, and communication. This methodology provides a road map for performing these project functions and it’s a key of consistency in the planning and execution. 1-Project Management Fiber and Network Project.2-Set a methodology to perform the major project management functions of scheduling, cost, risk, change control, and communication. This methodology provides a road map for performing these project functions and it’s a key of consistency in the planning and execution.



Nokia

• Finland
• Telecommunications
• 700 & Above Employee

• Site engineer

  • Nov 2008 - Apr 2009

  1. Fully installation for BTS (Base Transceiver Station).2. Connect BTS’S to BSS (Base Station Controller).3. Convert sites related to MobiNil PLMN from 2.7G to 3G. 1. Fully installation for BTS (Base Transceiver Station).2. Connect BTS’S to BSS (Base Station Controller).3. Convert sites related to MobiNil PLMN from 2.7G to 3G.