Experience

Luxury Concierge Real Estate LLC

• United Arab Emirates
• Real Estate
• 1 - 100 Employee

• Senior Luxury Property Consultant

  • Jul 2023 - Present



Forest Hills Real Estate

• United Arab Emirates
• Real Estate
• 1 - 100 Employee

• Portfolio Manager

  • Oct 2022 - Oct 2023

  Dubai



HUGO BOSS

• Germany
• Retail Apparel and Fashion
• 700 & Above Employee

• Senior Sales Executive

  • Jun 2020 - Sep 2022

  United Arab Emirates • Drive and achieve individual and team objectives and be accountable for sales results • Welcome every Client and provide the best Client experience • Advise Clients across the Brand and all product categories • Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty • Perform as a team-player, participate in all activities contributing to the overall objectives of the store • Learn and master Brand… Show more • Drive and achieve individual and team objectives and be accountable for sales results • Welcome every Client and provide the best Client experience • Advise Clients across the Brand and all product categories • Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty • Perform as a team-player, participate in all activities contributing to the overall objectives of the store • Learn and master Brand and product knowledge • Respect The Brand standards in terms of grooming and behaviour • Follow the company’s policies and procedures Show less



DAMAC Properties

• United Arab Emirates
• Real Estate
• 700 & Above Employee

• Relationship Manager

  • Sep 2019 - May 2020



The First Group

• United Arab Emirates
• Real Estate
• 700 & Above Employee

• Property Consultant

  • Dec 2018 - Nov 2019

  دبي الإمارات العربية المتحدة



Sacoor Brothers

• Portugal
• Retail Apparel and Fashion
• 700 & Above Employee

• Assistant Store Manager

  • Feb 2017 - Nov 2018

• Senior Sales associate

  • Dec 2015 - Feb 2017

  Dubai, dubai mall • Main responsible for controlling store floor (Daily reports - Sales Reports). • Quality and Stock control, reporting weekly all the defect items to Area Manager and Customer Care. • Ensure an outstanding customer service, guarantying that the company high standards of customer service are follow. • Handle customer complaints and solve them appropriately. • Driving Sales, by keeping the team focus and motivated to achieve our targets and KPIs. • Daily team briefing, share with… Show more • Main responsible for controlling store floor (Daily reports - Sales Reports). • Quality and Stock control, reporting weekly all the defect items to Area Manager and Customer Care. • Ensure an outstanding customer service, guarantying that the company high standards of customer service are follow. • Handle customer complaints and solve them appropriately. • Driving Sales, by keeping the team focus and motivated to achieve our targets and KPIs. • Daily team briefing, share with the team the target of the day, analyses results and share sales skills to improve results. • Cashier used to work under pressure dealing with cash and refunds. • monthly meeting with the area manager and store manager to discuss the KPIs of the store and improvement plans.

• sales associate

  • Jan 2015 - Dec 2015

  Dubai, United Arab Emirates • Maximize sales and provide excellent customer and after-sales service . • Actively develop new clients and consistently strengthen existing client relationships . • participate in maintaining a positive work environment. • Promote the brand’s culture internally and externally Ensure that the image of the Store is in line with corporate standards . • Guarantee excellent customer experience. • Support the Management in all the store processes compliance and follow-up.



PARIS GROUP

• United Arab Emirates
• Retail
• 700 & Above Employee

• Sales Executive

  • Jan 2010 - Jan 2015

  Dubai ­ - Sales and Customer Service , ensure the Service exceed customer expectation , advise and support the customer choosing the products according to his needs. - Presenting daily sales reports. - Guarantee that the cleaning and image of the store is without flaws. - Ensure the replenishment is all done and responsible also for merchandising. - Stock Control , - Cashier and Accounting.