Experience

TekMinds International

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• • Feb 2023 - Present

• • May 2022 - Present

  Provide support for customers and sales team.Enter and modify sales-related data (i.e., order entry, PO cancellations, PO changes, data entry) into company’s internal system.Work with customers as suppliers as needed.Partner daily with the Warehouse team to ensure timely deliveries.Answer customer inquiries quickly and efficiently, ensuring adherence to service level via phone/e-mail.Utilize excellent verbal communication skills to interact with visitors, customers, warehouse, accounting, and internal staff members of various interpersonal styles.Daily use of Microsoft (MS) Office platforms (Excel, Outlook, Calendar).Contribute and implement new ideas to help improve and create ideal operational processes.Perform other duties as required/assigned by manager.Navigate Software Interfaces QuicklyUsing Oracle NetSuite for Order Fulfillment. Front App for Shared Email Collaboration. Show less



Amazon

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• Virtual Assistant

  • Nov 2021 - Present

  Account Management Market Research Competitor Analysis Listing Creation / Optimisation (Flat File) PPC Campaign (if any) Order Processing Inventory Management Customer Service (if any) Report Creation Account Management Market Research Competitor Analysis Listing Creation / Optimisation (Flat File) PPC Campaign (if any) Order Processing Inventory Management Customer Service (if any) Report Creation


Sindhi Testing Service
• Exam Invigilator

  • Jan 2021 - Present


British Council

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Venue Staff Member

  • Aug 2019 - Present

  Conducting ACCA O-Levels and A-Levels Exams under the supervision of the British Council. Monitoring students to ensure that there is no malpractice during the exam. Distributing stationary and exam papers to the students. Ensuring that exam conditions are adhered to at all times. Preparing the exam hall and other exam rooms to ensure that it meets requirements. Conducting ACCA O-Levels and A-Levels Exams under the supervision of the British Council. Monitoring students to ensure that there is no malpractice during the exam. Distributing stationary and exam papers to the students. Ensuring that exam conditions are adhered to at all times. Preparing the exam hall and other exam rooms to ensure that it meets requirements.



Pakistan-U.S. Alumni Network

• Pakistan
• Higher Education
• 1 - 100 Employee

• Pakistan U.S Alumni Member

  • May 2018 - Present

  As representatives for the community of youths with disabilities, gather ideas from members and provide inputs to guide the direction of work of the Youth Group. Meet, discuss and plan activities. Take the initiative to implement the planned activities. Lead-in activities when able to participate. Provide partnership and support to members, participants, and the Peer Support Group where necessary. Provide situation updates to the Council Member Liaison throughout the process of project activities in a timely manner. Attend reflection meetings to reflect and evaluate the progress of activities, and share achievements, thoughts, and visions for the future. Show less



Joint Engineering Services (Pvt) Limited Pakistan State Oil (PSO) Client

• HSE Engineer

  • Jan 2021 - Nov 2021

  Carry out risk assessments. Identify who needs protection from potential hazards. ... Implement health and safety procedures. Create a health and safety policy. Display the health and safety law poster. Communicate with employees. Provide training and first aid kits. Carry out risk assessments. Identify who needs protection from potential hazards. ... Implement health and safety procedures. Create a health and safety policy. Display the health and safety law poster. Communicate with employees. Provide training and first aid kits.



Society for International Education

• Pakistan
• Education Administration Programs
• 1 - 100 Employee

• Admin and Finance Assistant

  • Aug 2019 - Dec 2020

  The project was sponsored by the United States Embassy in Islamabad for educational purposes and to lift up underprivileged areas of Karachi. Prepare and post receipts, deposits, purchase orders, invoices, refunds, and other standard bookkeeping tasks. Manage accounts receivable and accounts payable. Review and process reimbursements. Prepare, track, and reconcile ledgers and budgets. Prepare and submit payroll. Create financial and inventory reports. The project was sponsored by the United States Embassy in Islamabad for educational purposes and to lift up underprivileged areas of Karachi. Prepare and post receipts, deposits, purchase orders, invoices, refunds, and other standard bookkeeping tasks. Manage accounts receivable and accounts payable. Review and process reimbursements. Prepare, track, and reconcile ledgers and budgets. Prepare and submit payroll. Create financial and inventory reports.



Sybrid Private Limited - A Lakson Group of Company

• Technical Support Engineer

  • Oct 2019 - Apr 2020

  Take ownership of customer issues reported and see problems through to resolution. Research, diagnose, troubleshoot and identify solutions to resolve customer issues. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Provide prompt and accurate feedback to customers. Ensure proper recording and closure of all issues. Prepare accurate and timely reports. Document knowledge in the form of knowledge base tech notes and articles. Show less



SUI SOUTHERN GAS COMPANY

• Pakistan
• Utilities
• 700 & Above Employee

• Internship Trainee

  • Jul 2019 - Aug 2019

  The installation, reception, and configuration of servers, networks, and equipment. Continuous maintenance and upgrades to the SCADA systems. Data communication monitoring. PLC circuit troubleshooting. Firewall set up and security of the SCADA systems from external attacks. The installation, reception, and configuration of servers, networks, and equipment. Continuous maintenance and upgrades to the SCADA systems. Data communication monitoring. PLC circuit troubleshooting. Firewall set up and security of the SCADA systems from external attacks.



PTCL

• Investment Management

• Internship Trainee

  • Jun 2018 - Aug 2018

  Collection of data from all store locations. Data mapping with an initial bill of quantities. The applicant is responsible for Coordination with internal departments & vendors. Applicant must be responsible for Updating the inventory record and tagging of assets. Collection of data from all store locations. Data mapping with an initial bill of quantities. The applicant is responsible for Coordination with internal departments & vendors. Applicant must be responsible for Updating the inventory record and tagging of assets.



Fuel Research Centre PCSIR-Karachi www.pcsir-frc.gov.pk

• Pakistan
• Research
• 1 - 100 Employee

• Internship Trainee

  • Jun 2017 - Jun 2017

  To provide data entry support to superiors. To prepare communication, reports, presentations, and other products by operating Microsoft Word, Excel, and Powerpoint. To oversee the clerical support function of an office, business, or based on client-specific requirements. To provide data entry support to superiors. To prepare communication, reports, presentations, and other products by operating Microsoft Word, Excel, and Powerpoint. To oversee the clerical support function of an office, business, or based on client-specific requirements.