Ahmed Ali

Senior Analyst at Export Credit Guarantee of Egypt
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Contact Information
us****@****om
(386) 825-5501
Location
Cairo, Egypt, EG

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Credentials

  • Certified Credit Executive (CCE)
    Egyptian Banking Institute
    Nov, 2019
    - Nov, 2024

Experience

  • Export Credit Guarantee Co. of Egypt
    • Egypt
    • Insurance
    • 1 - 100 Employee
    • Senior Analyst
      • Jan 2019 - Present

      • Identify decision-making process within the account and develop a detailed understanding of key stakeholders and their profile and needs.• Demonstrate a strategic long-term view and coordinate the development and implementation of account plan with EGE teams.• Achieves overall account sales targets and deliverables in line with the agreed plan.

    • Senior Marketing Specialist
      • Jun 2013 - Jan 2019

      • Segmentation of account based on potential, performance, and profitability – providing insights and recommendations for resource allocation and focus based on type of accounts.• Participates in regular strategy meetings and develops new programs and initiatives to achieve company targets.• Responsible for managing the premium clients, follow up / monitoring the account executive’s work.• Delivering presentations to executives, major clients.• Responsible for managing several accounts and often being the face of the company to many clients. Show less

    • Commercial Underwriter
      • Mar 2010 - Jun 2013

      • Evaluate the risk and exposures of potential buyers.• Spreading the financial data into financial analyses program • Determining the premium that needs to be charged to ensure that risk• Analyze the strength and weakness of each case after studying the financial & non-financial data – into reports.• Follow up with local buyers the documents requested.

  • Pact Real Estate
    • Egypt
    • Real Estate
    • 1 - 100 Employee
    • Customer Relationship Management Manager
      • Jun 2015 - Oct 2016

      Pact Real Estate “White Bay- Sidi Henish” PACT is an Egyptian Real estate developer that brings together a group of young innovators with a unique vision for the future of the industry. Sales Admin / CRM “Customer relationship Manager” • Supporting the sales force with general operations to help reach the team’s objectives. • Communicating internally - feedback from customers. • Contact clients to obtain missing information or answer queries. • Building and maintaining relationships with clients, alerting the sales team to opportunities for further sales within key clients. • Conducting business reviews to ensure clients are satisfied with their products and services. • Updating the CRM and ensuring account managers are aware of changes within clients. • Customer's late payment collection. • Developing Company’s Official Sales Contract. • Developing “Zoho CRM” • (CRM) software for managing your customer relations in an efficient manner. Show less

  • Export Credit Guarantee Co. of Egypt
    • Cairo, Egypt
    • Senior Analyst
      • Mar 2009 - Mar 2010

      • Organize and work with detailed office records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled. • Digitalize the work process and data to worksheets and enter data into computer using Alpha software. • Organize and work with detailed office records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled. • Digitalize the work process and data to worksheets and enter data into computer using Alpha software.

  • EXCEED IT Services
    • United Arab Emirates
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Customer Service Representative
      • Nov 2007 - Dec 2008

      • Actively feedback findings from Call Coach and develop and deliver appropriate Coaching plans to support an improvement in Customer Satisfaction. • Confer with customers by phone to provide information about the product, to take orders or cancel accounts, or to obtain details of complaints. • Actively feedback findings from Call Coach and develop and deliver appropriate Coaching plans to support an improvement in Customer Satisfaction. • Confer with customers by phone to provide information about the product, to take orders or cancel accounts, or to obtain details of complaints.

  • NORTHERN RHODE ISLAND MEDICAL GROUP
    • United States
    • Medical Practices
    • Network Administrator
      • Jun 2005 - Nov 2007

      • Design and set up the infrastructure for a computer network. • Configure and manage network, responsible for customizing the network to an individual company's needs by connecting the necessary hardware and software to the network. • Monitor the performance of the network and troubleshoot any problems such as slow performance or network crashes.

    • Medical Billing Specialist
      • Jun 2005 - Nov 2007

      • Follow up with third party insurance carriers located in the United States on unpaid claims until claims are paid or only self-pay balance remains.• Run weekly & Monthly performance reports to Operation’s Manager.• Plan, organize, & assign work to different team members and provide needed training according to priority and level of expertise required.

Education

  • Modern Academy Maadi
    Bachelor's degree, Computer Science
    1998 - 2003

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