Experience

Enter Sales & Distribution

• Sweden
• Telecommunications
• 1 - 100 Employee

• Inköpschef

  • Apr 2022 - Present



Easydist Sweden AB

• Business Area Manager

  • Aug 2019 - Apr 2022

  Efter många år på EasyDist går jag nu vidare mot nya utmaningar. Mina bästa arbetsår har varit här och jag kommer att sakna allt från kollegor till vänner.

• Global Key Account Manager

  • Sep 2016 - Aug 2019

  Manufacturer/Supplier of mobile accessories and services. Supplier of mobile Phones, Tablets and computers.



Phonera Företag AB

• Sweden
• Telecommunications
• 1 - 100 Employee

• Kvalitetschef/Inköpsansvarig

  • Sep 2015 - Aug 2016

  Efter många år på Dialect valde jag att gå vidare till Phonera/Com Hem B2B. Här började jag jobba som kvalitetsansvarig men snabbt insåg jag förbättringsmöjligheter i kunderbjudandet, vilket ledde till att jag blev ansvarig för alla erbjudanden, paketeringar och inköp för både Com Hem B2B och dotterbolaget Phonera. Tjänsten innebar att jag jobbade med att öka kundnöjdheten genom slagkraftiga och kundanpassade erbjudande samt inköp. Efter många år på Dialect valde jag att gå vidare till Phonera/Com Hem B2B. Här började jag jobba som kvalitetsansvarig men snabbt insåg jag förbättringsmöjligheter i kunderbjudandet, vilket ledde till att jag blev ansvarig för alla erbjudanden, paketeringar och inköp för både Com Hem B2B och dotterbolaget Phonera. Tjänsten innebar att jag jobbade med att öka kundnöjdheten genom slagkraftiga och kundanpassade erbjudande samt inköp.



Dialect Kundservice AB

• Entertainment Providers
• 1 - 100 Employee

• Quality Manager

  • Feb 2013 - Aug 2015

  The focus is to improve and develop the innovative and quality thinking of the supervisors, team leaders and the board. This is through continuous controls, training, and performance appraisals. The consumer dissatisfaction decreased by 70% which led to increased revenue.

• Sales Manager

  • 2011 - Feb 2013

  The mission was to be the Supreme Head of Sales for the part-time seller, a project that no one believed in but which today is a very important part of the total company sales and turnover. This service has given me a wider angle on what is needed to run a profitable business while sales quality and customer satisfaction must be maintained.

• Product Manager

  • 2010 - Dec 2011

  After quitting on Novatronix I started working on Dialect Kundservice AB as product educator but eventually I became the product manager who took out campaigns and offers for the company which lead to major benefit from the ad campaigns we could offer the customer. I learned a lot about how to work with several people at the same time and try to satisfy everyones needs. I was assigned to be the personal trainer for the new sellers, with my techniques and tips we were able to reach higher sale revenue.Besides the above, I worked with quality control that led to the Win-back concept. Win-back concept was about to win back lost customers that the company lost because of for example incorrect information or dissatisfaction. We were able to deal with unhappy customers in a good way and get them to turn their vision about our sales company.



Novatronix

• Malmö, Sverige

• Store Manager

  • Jun 2009 - Jun 2010

  Working as a store manager was a big step for me in my career, the reason is because I was there building up the store and it’s structure from scratch. www.Nymobil.se was only available online at the time, the first store was opened in a highly trafficed mall. As a store manager I was the one responsible for the sore sales, sellers and the online store. I worked a lot with my sellers, where I held continuous training to keep them updated about the latest developments in sales and technology. Working as a store manager was a big step for me in my career, the reason is because I was there building up the store and it’s structure from scratch. www.Nymobil.se was only available online at the time, the first store was opened in a highly trafficed mall. As a store manager I was the one responsible for the sore sales, sellers and the online store. I worked a lot with my sellers, where I held continuous training to keep them updated about the latest developments in sales and technology.



Dialect kundservice AB

• Malmö, Sverige

• Telemarketer

  • Jul 2008 - 2009

  As a telemarketer, I have primarily worked on targeting new customers but also processing existing customers. I also worked with selling a variety of mobile enterprise solutions for different operators. One of my main tasks were about coaching the new sellers as well as keeping individual training to develop their sales skills and increase their product knowledge. As a telemarketer, I have primarily worked on targeting new customers but also processing existing customers. I also worked with selling a variety of mobile enterprise solutions for different operators. One of my main tasks were about coaching the new sellers as well as keeping individual training to develop their sales skills and increase their product knowledge.