Experience

Forsan International Schools

• Egypt
• Education Administration Programs
• 1 - 100 Employee

• IT Help Desk Engineer

  • Jan 2022 - Present

  I 'm responsible for 3 schools British, American and play school with 2 colleagues. I worked on troubleshooting Hardware and software PC problems . Installing and updating windows,office,web browsers and other educational softwares. Fixing printer ,scanners and copiers problems like ink,sharing and connection problems. Installing and configuring ip cameras. Cable management for classes to reduce technical problems. Managing 50 chromebook laptops and 25 tablets that used for educational purposes. Show less



Egyptian Armed Forces

• Computer and Network Security
• 400 - 500 Employee

• IT Technical Support

  • Dec 2017 - Dec 2018

  Fixing and troubleshooting any software and hardware issues for Networks , PCs , scanners and Printers Fixing and troubleshooting any software and hardware issues for Networks , PCs , scanners and Printers