Ahmed Abdel Moneim

Founder & Chief Executive Officer at Just2Pay
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Contact Information
us****@****om
(386) 825-5501
Location
Cairo, Cairo, Egypt, EG
Languages
  • English -
  • Arabic -
Skills

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Bio

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Credentials

  • Anti money laundry and FATCA
    Egyptian Banking Institute
    Jan, 2016
    - Nov, 2024
  • Customer Service strategy
    NCR Corporation
    May, 2010
    - Nov, 2024
  • Incident Management
    NCR Corporation
    May, 2009
    - Nov, 2024

Experience

  • Just2Pay
    • Egypt
    • Financial Services
    • 1 - 100 Employee
    • Founder & Chief Executive Officer
      • Aug 2020 - Present

      Just2Pay is a fintech company, characterized by its customer-centered approach and best-in-class technologies we consider our clients to be our success stories – because we develop solutions tailored to their needs.We serve both the public and the private sector including but not limited to the banking sector, retail & wholesale, F&B, hospitality, and healthcare.As J2P goal is to undertake a payment development to the Next-Gen technologies to remove any lock-in by giving customers choice when it comes to devices, processor connections, and shopping carts to provide the best customer experience in Egypt and extend it to most countries in the Middle East and North Africa (MENA) Through this, we will enable MSMEs to have access to the best money management and operation solutions experience without ever having to step foot into a branch

  • BOLT Solutions
    • Egypt
    • Information Technology & Services
    • 1 - 100 Employee
    • Executive Board Member - UAE
      • Feb 2020 - Present

      Develop high quality business strategies and plans ensuring their alignment with short-term and long-term objectivesLead and motivate subordinates to advance employee engagement develop a high performing managerial teamOversee all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and missionMake high-quality investing decisions to advance the business and increase profitsEnforce adherence to legal guidelines and in-house policies to maintain the company’s legality and business ethicsReview financial and non-financial reports to devise solutions or improvementsBuild trust relations with key partners and stakeholders and act as a point of contact for important shareholdersAnalyze problematic situations and occurrences and provide solutions to ensure company survival and growthMaintain a deep knowledge of the markets and industry of the company

    • Executive Board Member
      • Jan 2018 - Present

      Determining the mission and purposes of the organization.Selecting and evaluating the performance of the chief executive.Strategic and organizational planningensuring strong fiduciary oversight and financial management.Fundraising and resource developmentapproving and monitoring the organization’s programs and servicesenhancing the organization’s public image.

    • Group Chief Executive Officer
      • Nov 2019 - Dec 2022

      Developing and executing business strategies to achieve short and long-term goals.Reporting to the board, providing market insights and strategic advice.Developing and implementing business plans to improve cost-efficiency.Maintaining positive and trust-based relations with business partners, shareholders, and authorities.Overseeing the company's business operations, financial performance, investments, and ventures.Supervising, guiding, and delegating executives in their duties.Ensuring company policies and legal guidelines are clearly communicated.Assessing, managing, and resolving problematic developments and situations.Building and enhancing the company's public profile at events, speaking engagements, etc.

  • Tweeq
    • Saudi Arabia
    • Financial Services
    • 1 - 100 Employee
    • Advisory
      • Dec 2021 - Oct 2022

      Tweeq is a mobile seamless money management experience for modern individuals and Micro, Small and Medium Enterprises (MSMEs) who run their financial needs and businesses from their smartphones on their terms and convenience, they do not believe that branches and cheque books are necessary, nor do they buy into the limitations they represent.Customers will enjoy the ability to send and receive money, shop online, make card/QR purchases, plan their financials effectively, withdraw cash from ATMs, request money and more all from the palm of their hand.

  • The United Bank of Egypt
    • Egypt
    • Banking
    • 400 - 500 Employee
    • Head of Digital Banking & Innovation
      • Dec 2017 - Nov 2019

      •Lead all facets of development and implementation of digitization strategies for all channels (Online Banking, Mobile Banking, E-Payments, E-Payroll, Mobile Notification, Website, Self-Serve terminals, Phone Banking & Digital Solutions) and continuously manage and optimize those strategies.•Set and execute the digital road-map to develop contextual, interactive digital experiences that provide unparalleled prospect and customer engagement.•Own and execute major digital/CX initiatives that are agreed upon priorities within the organization and will provide dramatic benefits to our customer base.•Develop and implement a strategic operating plan that delivers improvements in current customer journeys, new features and compelling and distinct services in customer footprint.•Utilize customer insights and data to continuously enhance a seamless customer experience, increasing loyalty, advocacy and retention.•Building strategic alliance and business partners for customer acquisitions and cross selling•Bring innovative solutions to market with speed and rigor, Foster innovation through continually implementing to promoting best practices and visually inspiring designs•Provide mentoring, coaching, and educational activates to support employee development that aligns with organizational goals and objective

  • Emirates NBD
    • United Arab Emirates
    • Banking
    • 700 & Above Employee
    • Self-Serv Banking & Branches Automation Manager - Digital Banking
      • Aug 2015 - Dec 2017

      • Responsible for create a strategic development plans for ATMs/CDMs/ITMs network under business Capacity for network of 275+ Self-Serve Terminals across Egypt and formulating the methodology process for overall growth of the depth breadth of transactions that take place on the network .• Develop overall department plans and setting targets to maximize Self-Serve Terminals channel transactions • Create initiatives on ATM network for improvement and manage overall presence in line with on-going market and technology trends • Develop and introduce relevant technologies in order to ensure functional channel leadership• Lead strategic projects of introducing new initiatives technology that increase penetration/transactions migration and cross selling that supports the bank vision • Manage the regular ideas/innovations to enhance the ENBD Self-Serve Terminals in terms of security and User Interface Identify ideas and solution to migrate more • Strategic implementation of ATM /CDM expansion project, through network planning, capability & capacity forecasting, and functionality enhancements.• Develop Marketing Strategies and successfully create and execute marketing programs targeted to institutional, business and consumer clients•Provide coaching, direction and leadership support to the unit staff in order to ensure its development as per business objective

  • Mashreq
    • United Arab Emirates
    • Banking
    • 700 & Above Employee
    • Electronic Channels Manager
      • Aug 2013 - Aug 2015

      • Response for E-Channels that includes: ATMs/CCDMs, Online banking, Mobile banking, E-Services, Website, Phone banking, Mobile Alerts & Digital projects.• Managed to achieve 80% customer migration rate to reduce the cost per transactions by 25%• Monitor and Follow up on E-Channels (Registrations, Usage, Performance)• Review pricing models of each channel recommend changes required.• Arrange E-Channels presentation for top management and concerned agents to update service information’s.• Develop ATM Expansion plans for effective offsite network coverage.• Budgeting for the operation and expected annual operating and maintenance cost V.S expected revenues.• Research for new technology/ Standards for each delivery channels and optimize functionality for each channel.• Response for optimal availability of self-service channels including ATM and CCDM channel to maximize retail sales and service and thereby facilitate the achievement of retail banking volume, revenue and profit targets.• Work closely with Operations/Realty to ensure adequate stocking and uninterrupted service to customers.• Liaise and follow up with tech support and development teams to offer immediate, stop-gap and permanent enhancements on the e-Channels.

  • NCR Corporation
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Account Executive (Banking Financial Solutions )
      • Oct 2012 - Aug 2013

      Manage 4 Accounts (NSGB, BNP Paribas, Arab Bank and NBAD)• Improve cross selling/offering opportunities to the company products and services pertinent to customer profile.• Participate by using proper available channels in order to give ideas to improve products and work environments• Ensure at all times that advice and services provided are consistent with all relevant procedures, standards, behaviour guidelines and performance targets.• Support the work of team colleagues, providing appropriate help, guidance and advice to less experienced staff.• Planning, organising, overseeing and monitoring the activities of the team to optimise resources.

    • Supervisor - ATM/CCDM Cash Management Solutions
      • Apr 2010 - Oct 2012

      Manage ATM cash management of (NSGB, BNP, Arab Bank & ABC)• Ensure ATM daily cash loading are planning properly• Demonstrate initiative, strategic thinking, financial budget controlling• Ensure stable, reliable ATM operations which support customer confidence• Liaise with other Business Units to ensure ATM tasks are appropriately prioritized and delivered• Manage ATM performance and ensure work process is undertaken compliance with all Banks policies and procedures• Ensure monthly management reports are completed in a timely manner & accuracy• Manage and control the ATM General Ledger accounts and budget to ensure full balance and reconciliation is accurate• Ensure stable, reliable ATM operations which support customer confidence.• Involved in monthly management reports.

    • Specialist - ATM/CCDM Incident Management
      • Oct 2008 - Apr 2010

      • ACT as single point of contact for NCR Financial customers with Incident Management Service.• Take ownership of service request from customer and ensure timely and satisfactory resolution problem.• Working with other Support Specialists in order to coordinate and quickly resolve customer issues.• Monitor ATM network for NCR’s ATM Monitoring customer• Work directly with the customer, answering calls, solving problems and operating with known solutions• Initiate dispatch requests to various field technicians. • Provide incident feedback about supplier commitments missed, process improvements, and case documentation for rediscovery.

  • Abu Dhabi Commercial Bank
    • United Arab Emirates
    • Banking
    • 700 & Above Employee
    • Officer - Collections & Recovery
      • Oct 2007 - Jun 2008

      • Collect a large volume of delinquent accounts in accordance with company policies and federal regulations.• Work with recovery agencies to repossess and sell collateral on defaulted loans.• Negotiating payment method with customers.• Taking appropriate legal action against defaulters.• Handle the returned cheques / post dated cheques.• Initiating and completing consumer loans applications with complete information.• Collect the past due as per bank’s policies.• Handle the Restructure Procedures.• Handle the insurance procedures.• Comply with bank policies in the same

  • Ipsos
    • France
    • Market Research
    • 700 & Above Employee
    • Officer - Research and Development
      • May 2004 - Oct 2004

      Field Interviews with People in regards to product satisfactionInterviewing people via telex-conversations.Filling questionnaires in Arabic and English in Analysis showroomsResponsible for conducting surveys and their statistics on systems and Outcomes. Field Interviews with People in regards to product satisfactionInterviewing people via telex-conversations.Filling questionnaires in Arabic and English in Analysis showroomsResponsible for conducting surveys and their statistics on systems and Outcomes.

Education

  • The American University in Cairo
    Postgraduate Degree, Business Administration and Management, General
    2008 - 2011
  • Modern Academy Maadi
    Bachelor of Business Administration (B.B.A.), Management & Information System
    2003 - 2007
  • Helwan High School- Sharjah, UAE
    high school degree, high level school
    1999 - 2002

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