Hard Services Manager

• Sep 2021 - Present

• Develop, oversee and deliver quality FM services• Develop a first-class service to support complex, multi-disciplined sites, and the requirements of the client.• Prepare business plans and forecasting budgets, as required. Ensure all budgets and costs for contracts accurately reflect contractual obligations, offer value for money for clients, and provide optimum revenue.• Identify, develop, implement, and review FM based solutions that clearly demonstrate added value to the client’s requirements.• Maintain a strategic overview of service progress, from a commercial and technical perspective.• Maximize the life cycle of the contract by aligning the FM team with the business drivers of the client.• Implement a culture of continuous improvement and best practice strategies to ensure a consistently high level of service delivery, response times and contract compliance.• Develop and maintain strong and supportive relationships with clients, service providers, and third-parties• Ensure that corporate policies and procedures are strictly adhered to.• Develop and prepare all periodic progress, engineering, and management reports.• Produce FM policies, procedures, and processes to strengthen SLA's, KPI's.• Comply with all processes and procedures (Human Resources, HSEQ, Finance, Information Technology, Procurement, Operations) which include compliance with all applicable rules and regulations of the local labor law.• Develop, lead, motivate, and inspire a professional team enabling them to meet both personal and business targets. Provide clear operational direction and support to the team.• Proactively manage and take ownership of issues.• Study tenders and prepare proposals• Providing professional and effective strategic facilities management service to the engineering department.• CAFM system development• Prepare strategies and supervise the execution

Project Manager

• Nov 2019 - Sep 2021

1. Providing O&M for CIB branches 35 branches in Delta & Canal zone. 2. Develop a first-class service to support complex, multi-disciplined sites and the requirements of the client.3. Identify, develop, implement and review FM based solutions that clearly demonstrate added value to the client’s requirements.4. Ensure all budgets and costs for contracts accurately reflect contractual obligations, offer value for money for clients and provide optimum revenue.5. Maximize the life cycle of the contract by aligning the FM team with the business drivers of the client.6. Develop and prepare all periodic progress, engineering and management reports, as required. Processes, Systems and Procedures.7. Prepare business plans and forecasting budgets, as required.8. Develop and maintain strong and supportive relationships with clients, service providers and third parties.9. Develop, lead, motivate and inspire a professional team enabling them to meet both personal and business targets.10. Determine spare parts needed and prepare purchase requests.11. Comply with all processes and procedures (Human Resources, HSEQ, Finance, Information Technology, Procurement, Operations).12. Issue technical reports on major problems with root cause, suggest corrective actions, prepare related quotation and submit it to the client. 13. Provide technical oversight to guarantee the quality of the work on site.

MEP Engineer

• Aug 2018 - Oct 2019

1. Responsible for facility services in ‘’Allianz’’ building at CFC and O&M services for Allianz branches (10 branches).2. Responsible for facility services for ‘’Booking. Com’’ office at New Cairo. 3. Responsible for facility services for ‘’BASF’’ office at New Cairo.4. Responsible for facility services for ‘’Thomson Reuters’’ office at Cairo.5. Responsible for facility services for ‘’JOTUN’’ building at New Cairo.6. Responsible for facility services for ‘’Janssen’’ Building at Nasr City.7. Responsible for facility services for ‘’Credit Suisse’’ office at Giza.8. Responsible for O&M Services for ‘’AFREXIM Bank’’ executives residences at New Cairo.9. Responsible for O&M Services for ‘’Merck’’ building at Cairo.10. Responsible for O&M Services for ‘’JP Morgan bank’’ office at Giza.

MEP Engineer

• Dec 2017 - Jul 2018

1. Resident Engineer at ADIB (Abu Dhabi Islamic Bank) main head offices 4 buildings and responsible for maintenance of all HVAC Systems, Electric distribution system, lighting system, plumbing system, firefighting systems and all civil works in the buildings. And operation of generators, elevators and UPS devices.2. Manage, supervise and direct the resident teams.3. Prepare weekly, monthly and annually PPM schedule.4. Determine spare parts needed and prepare purchase requests.5. Ensuring compliance with health and safety legislation.6. Issue reports on major problems and failures and suggest corrective actions and prepare the related quotation and submit it to the client.

Operation engineer

• Dec 2015 - Dec 2017

1. Maintenance & Installation Engineer.2. Implement PM and new installation plans and programs.3. Manage Technical Teams.4. Providing Technical Support & Problem Solving at the Sites.5. Review the work involved and follows the project through testing and production deployment phases.6. Determine spare parts needed and prepare purchase requests.7. Ensuring compliance with health and safety legislation.8. Issue reports on major problems and failures and suggest corrective actions. 9. Prepare the daily, weekly and monthly progress reports.10. Provide technical oversight to guarantee the quality of the work performed by the teams.

Engineering Trainee

• Apr 2016 - Jun 2016

H&S Package:1-Risk assessment.2-Fire fighting.3-Electric hazard.4-First aid. H&S Package:1-Risk assessment.2-Fire fighting.3-Electric hazard.4-First aid.

Trainee

• Jan 2014 - Mar 2014

training on GAS TURBINE power stations basics, components, advanced, maintinance, and control system training on GAS TURBINE power stations basics, components, advanced, maintinance, and control system

Trainee

• Aug 2013 - Sep 2013

summer training on renewable energy resources(solar energy-wind energy-biomass energy-tidal energy) summer training on renewable energy resources(solar energy-wind energy-biomass energy-tidal energy)

Trainee

• Jun 2013 - Jul 2013

summer training on central air conditioning basics,chillers,types of refrigerants, control, electric part and maintenance. summer training on central air conditioning basics,chillers,types of refrigerants, control, electric part and maintenance.

PR

• Jan 2012 - Jun 2013

Trainee

• Mar 2013 - Apr 2013

Refrigeration basics Refrigeration basics

Participant

• Feb 2013 - Mar 2013

HR training, soft skills, meeting egyptian researchers, and egyptian scientsts HR training, soft skills, meeting egyptian researchers, and egyptian scientsts