Experience

Steigenberger Hotels & Resorts - Egypt

• Egypt
• Hospitality
• 1 - 100 Employee

• Human Resources Specialist

  • Jan 2023 - Present

  I managed a diverse workforce of over 500 employees. My responsibilities included performing background checks, and managing the hiring process I coordinated all aspects of the onboarding and offboarding processes, ensuring a smooth and positive experience for all employees. Utilizing HRIS systems, such as Solution and Implex, I maintained and updated employee information securely and accurately in full compliance with Egyptian labor law. Additionally, I implemented, and maintained… Show more I managed a diverse workforce of over 500 employees. My responsibilities included performing background checks, and managing the hiring process I coordinated all aspects of the onboarding and offboarding processes, ensuring a smooth and positive experience for all employees. Utilizing HRIS systems, such as Solution and Implex, I maintained and updated employee information securely and accurately in full compliance with Egyptian labor law. Additionally, I implemented, and maintained best-in-class HR processes related to compensation, benefits, deductions, and all other payroll transactions, personnel, and administration. I provided thorough analyses of headcount, monthly payroll, social insurance, and other strategic data. I confidently prepared contracts, and other necessary forms, ensuring that all documentation was complete, accurate, and legally compliant. I ensured accurate and secure employee records, including personnel files, performance evaluations, and other relevant documentation, regularly reviewing and updating them to ensure compliance with labor law requirements and completeness. Further, I expertly handled employee relations issues, including investigating and resolving employee grievances, conflicts, and disciplinary actions fairly and consistently. Collaborating closely with other departments, particularly the Finance Department, I ensured that HR processes were aligned with the organization's goals and objectives. Additionally, I proactively addressed any issues that arose. I delegated tasks and responsibilities to HR colleagues to ensure efficient and effective completion of HR responsibilities. I escorted foreign employees to the immigration office to handle issuing residence IDs, ensuring compliance with all relevant regulations and laws. My experience demonstrates cultural awareness and sensitivity, leadership, teamwork, and exceptional communication skills, making me an outstanding candidate for managing a dynamic and diverse workforce.

• Human Resources Clerk ( Pre Opening )

  • Dec 2021 - Dec 2022



X O infinity

• مصر

• Branch Manager

  • Jan 2019 - Jun 2020

  •Managing day-to-day operations and training employees on the proper use of devices and equipment. •Coordination with suppliers and contracting to provide the necessary materials and products in a timely manner. •Advise employees on the best ways to resolve issues with customers and provide excellent customer service. •Strengthening friendly relations with customers to increase loyalty and enhance the mental image of customers. •Managing day-to-day operations and training employees on the proper use of devices and equipment. •Coordination with suppliers and contracting to provide the necessary materials and products in a timely manner. •Advise employees on the best ways to resolve issues with customers and provide excellent customer service. •Strengthening friendly relations with customers to increase loyalty and enhance the mental image of customers.



wool accessories

• مصر

• Wholesale Sales Manager

  • 2017 - 2018

  •Purchasing the most appropriate products suitable for the season from factories. •Presenting and displaying products in the best way and fulfilling purchase orders from retail . •Purchasing the most appropriate products suitable for the season from factories. •Presenting and displaying products in the best way and fulfilling purchase orders from retail .



Barbie Kids Shoes

• مصر

• Branch Manager

  • Mar 2013 - Jan 2017

  •Dealing with importers to provide the most appropriate products according to the seasons •Directing and training the work team to organize and display products and appropriate sales methods to the customer . •Strengthening friendly relations with customers to increase loyalty and enhance the mental image of customers •Dealing with importers to provide the most appropriate products according to the seasons •Directing and training the work team to organize and display products and appropriate sales methods to the customer . •Strengthening friendly relations with customers to increase loyalty and enhance the mental image of customers



الشركة المصرية للإنشاء و التعمير

• مصر

• Site Supervisor

  • Apr 2012 - Jan 2013

  •Follow up and supervise the implementation of the works on the site and follow up the tasks of the company's workers and technicians according to the schedule. •Follow up and supervise the implementation of the works on the site and follow up the tasks of the company's workers and technicians according to the schedule.