Cloud Engineer

• Aug 2022 - Present

- Establish procedures for defining cloud standard operation in ministries and institutions - Study and modify or improve the existing cloud technology to comply with national & international standards and the Ministry's policies - Develop and apply the best practice solutions to the cloud infrastructure and platform - Manage, monitor, and report the daily operational activity of the cloud infrastructure and platform - Design, development, and implementation of a modular cloud-based system - Ensure efficient operation of storage, cloud computing, and other cloud technologies in line with national & international standards - Participate in organizing training for experts in ministries and institutions - Collaborate with relevant teams, especially cybersecurity, to identify, analyze, and provide solutions to the vulnerabilities of the cloud infrastructure & issues of the cloud application - Perform other tasks assigned by the manager Show less

Head Of Project Management Office

• Mar 2021 - Jul 2022

a) Coordinate internal resources and third parties/vendors for the flawless execution of projects and service support;b) Ensure that all projects are delivered on-time, within scope and within budget; and Service Support meet SLA;c) Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility;d) Ensure resource availability and allocation by aligning with Resource line manager;e) Manage changes to the project scope, project schedule and project costs using appropriate verification techniques;f) Perform risk management to minimize project risks;g) Manage the relationship with the client and all stakeholders;h) Track project performance, specifically to analyze the successful completion of short and long-term goals;i) Develop comprehensive project plans to be shared with clients as well as other staff members;j) Meet with clients to take detailed ordering briefs and clarify specific requirements of each project; and SLA monthly report;k) Create and maintain comprehensive project documentation;l) Develop spreadsheets, diagrams and process maps to document needs;m) Learning and training for new products and services; use and continually develop leadership skills;n) Study new IT technologies to support company’s business expansion. Show less

Technical Manager

• Apr 2019 - Mar 2021

- Leading, direct, and manage after sale engineer to deliver technical service of various IT and data center facility products successfully, on time, within budget & scope, with high quality of service, and to provide after-sale support service such as resolving any support issues that are raised to the service desk, perform periodically maintenance & health-check- Supervise IT Engineer team and report to CEO.- Delivery and Installation of various IT equipment, products and services for customers- Implementation of various IT solutions, networking and systems- Support requests from customers- Learning and training for new products and services- Study new IT technologies to support company's business expansion- Assist colleagues to ensure smooth business running- Implement and manage internal network and system Show less

Senior IT Engineer

• Aug 2017 - Mar 2019

- Supervise IT Engineer team and report to CEO.- Delivery and Installation of various IT equipment, products and services for customers.- Implementation of various IT solutions and solutions.- Support requests from customers.- Learning and training for new products and services.- Study new IT technologies to support company's business expansion.- Assist colleagues to ensure smooth business running.

IT & Support Engineer

• Sep 2014 - Jul 2017

- System implementation, installation and administration, such as ESXi and VPS, Call Center and PBX, Nginx, Apache, Redmine, Xibo, OwnCloud, Queue Management System, and company intranet.- Monitor existing project, make backups, maintenance, etc.- Support of existing project (telephony system such as Infra Call Center System and MightyCall Call Center System, Digital Signage System, Project Management System, etc.)- Support company office IT equipment- Follow up with customer request and complaint- Supervise on installation of network cables, servers, switch, router etc.- Supervise on installations and configuration of CCTV, queue management system, door access control etc Show less

Programming and Database Instructor

• Feb 2014 - Mar 2015