Founder & CEO SCHOOLPLUS ONLINE SCHOOL

• Nov 2020 - Present

Wordpress Developer

• May 2020 - Jul 2020

Optimized website through WordPress and made it more attractive to customers. Doubled CTAs on all pages to increase lead conversion rate and lower bounce rate. With other team members, I worked on visuals and added several videos to demonstrate the class environment. Optimized WordPress template with HTML/CSS codes. Optimized website through WordPress and made it more attractive to customers. Doubled CTAs on all pages to increase lead conversion rate and lower bounce rate. With other team members, I worked on visuals and added several videos to demonstrate the class environment. Optimized WordPress template with HTML/CSS codes.

Digital Marketing Associate (contractor)

• Jul 2018 - Apr 2020

• Worked on different marketing projects and formulated different marketing strategies for our clients• Specialized in SEO and Web optimization, doubling the traffic flow for most of clients• Optimized websites through WordPress• Completed HTML/CSS and currently learning Javascript • Worked on different marketing projects and formulated different marketing strategies for our clients• Specialized in SEO and Web optimization, doubling the traffic flow for most of clients• Optimized websites through WordPress• Completed HTML/CSS and currently learning Javascript

Learning and Development Manager

• Nov 2018 - Mar 2020

• Worked closely with marketing team on monthly plan and monitored campaign of events• Successfully organized and monitored over 20 workshops and lectures with almost 700 attendees• Consulted and registered students and during my service the number of registrations increased by 90%• Surveyed attendees of events to understand market demand and customer’s preferences• Structured the schedules and curriculum, recruited and evaluated new instructors, which improved class experience

Front Desk Representative

• Jul 2017 - Nov 2018

Ticketing Manager

• Apr 2017 - May 2017

1. Ensure there are power and internet connectivity and all equipment is operational, ensure there is sufficient cash float, ticket stock and material available in Ticket Box Office2. Ensure the daily sessions white lists have been uploaded correctly on access control devices and distribute access control devices to SPS Supervisor responsible for the PSA team3. Ensure there is sufficient workforce and all staff is in place 15 min prior to the Venue Ticket Box Office opening4. Communicate Venue Ticket Box Office operational readiness to SPS and VGM5. Manage and coordinate Box Office staff6. Sell any remaining venue sessions tickets7. Hand out ticket collections (spectator tickets purchased online and complimentary tickets for key client groups)8. Answer ticketing-related questions9. Assist with access control issues in cooperation with dedicated Access Control Supervisor10. Make daily cash deposits, run settlement reports and submit all requested reports to Ticketing Accounting Manager11. Determine the amount of ticket stock required for the next day and place the request to the Ticketing support center12. Ensure Venue Ticket Box Office has been cleaned and the waste removed according to the specific security guidelines13. Ensure that access control devices have been collected and put in charge14. Ensure Venue Ticket Box Office has been locked

Guest Relations Agent

• Jul 2016 - Feb 2017

As a Guest Relations Agent I was responsible for the following tasks:1. Meeting and Greeting VIP guests and proceed with check-in 2. Courtesy calls for long-staying guests3. Pre-arrival calls4. Following up on reservations of guests with "Special Occasion" and ordering special amenities5. Following up with guests that have complaints by making courtesy calls or sending apology card with a special amenity6. Keeping contact with VIP and "Special Occasion" guests through email7. Support of Front Desk Team during busy operations