Account Manager

• Jan 2023 - Present

Merchant Growth Associate

• Mar 2021 - May 2023

Everplate Kitchens is a cloud kitchen platform that improves the way a conventional restaurant operates.1. Menu Optimization- Optimizing Store/Restaurant profile on every Online Food Order Platform;- Help clients brands to modify the menu name, menu description, category, menu bundling, and etc in order to create a customer journey; and- Increasing store profile visit and convert to check-out after doing the Menu Optimization2. All in One- Partnerships with each OFO's team to create a second store profile in order to make a customer buy a food/drinks from multiple brands within a single delivery cost.- Increase and make additional sales Chanel for client brands;- Brands collaboration especially for new brands pairing with well-known brands; and- Reducing a level of churned merchant.3. OFO Campaigns- Helping the brands to register by administrative to join every OFO campaigns or promo;OFO Product consultation; and- Merchants sales increasing by following OFO promo.4. Paid ADS-Selling a Paid ADS from every OFO's such as Banner, Rank Booster, etc to merchants in order to make their brands get extra exposures.- Brand Awareness increase by ADS; and- High volume of customer visit from new to existing and covert to check-out.5. Customer Analysts- Help clients to collect customer raw data.- Reporting to clients with complete data such as Customer Name, Address, No HP, Basket Size; and- Customer feedback by hearing the customer food review, food complaining.6. EverBuzz (Team Project)- Onboard (The non Kitchen) client's brands into 4 Online Food Order system (OFO)- General Consulting- Growth & Marketing Program Assisted Show less

Data Analysts

• Sep 2018 - Jan 2019

-Resolving conflicts and negotiated mutually beneficial agreements between Government to Businesses and Government to Government; -Resolving the company's problems, improve operations, and provided exceptional client support; and -Providing head of the unit, director, and minister for upcoming meetings/seminars with material including; presentation, infographics, and data. -Resolving conflicts and negotiated mutually beneficial agreements between Government to Businesses and Government to Government; -Resolving the company's problems, improve operations, and provided exceptional client support; and -Providing head of the unit, director, and minister for upcoming meetings/seminars with material including; presentation, infographics, and data.

Sales And Marketing Intern

• Sep 2017 - Dec 2017

-Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral. -Maintained records related to sales, returns, and inventory availability. -Created documentation outlining research findings for use by project managers, customers, and other marketing staff to make accurate decisions about future plans. -Increased brand awareness through event marketing, sales, and brand promotion. -Learned every menu preparation and numerous off-label drinks to meet all customer needs. -Applied current editing and photography tools to tell great stories. Show less