Experience

Y-TECH

• Saudi Arabia
• IT Services and IT Consulting
• 1 - 100 Employee

• Marketing Department Specialist

  • Jan 2019 - Present

  Y-Tech is a Group of full-fledged IT & Network Brands of a huge range of products: Mikrotik, Services & Store located in Riyadh, providing a wide range of products to help enterprises to develop their IT Level & Security Integration. Main Duties : • Managing &Monitoring Social Media Platforms. • Growing internal communications in team crew. • E-Commerce Management with highly quality-oriented details. • Understanding the customer journey in the e-commerce life cycle. • Increasing sales profits using promotion tactics in paid campaign. • Creating Arabic & English content for social media platform (Facebook , Instagram, WhatsApp, etc.) & Website with using SEO-Friendly Methods. • Initiate Intergeation with other teams like participating in : ( Agile, Scrum, HR, IT). Show less



E-lcom ISP

• Syrian Arab Republic
• Technology, Information and Internet
• 1 - 100 Employee

• Call Center Manager

  • Jan 2014 - Oct 2020

  • Managing ADSL troubles • Installing and configuring 3G, ADSL as backup for leased line circuits. • Documents & Reports all works to management. • Preparing weekly reports. • Preparing releases files for the business managers. • Training the users and tracking their works. • Tracking all issues on production to fix any urgent bugs ASAP. • Good office management skills and computing skills • Managing ADSL troubles • Installing and configuring 3G, ADSL as backup for leased line circuits. • Documents & Reports all works to management. • Preparing weekly reports. • Preparing releases files for the business managers. • Training the users and tracking their works. • Tracking all issues on production to fix any urgent bugs ASAP. • Good office management skills and computing skills